Great service and very friendly. Helpful and did great job all around…read moreExplained everything did and results and didnt rush to get done and leave.

When we needed to update our homeowners policy at the same time Jackson was becoming Sumser, Jenna…read morewas on top of the situation and made the transition painless for us. Excellent customer service!

Routine reviews of auto and homeowner's policies are usually necessary but boring. Thanks to Kayla…read moreand Michelle this one was pleasant and enjoyable. I learned some things along the way. Definitely a pleasure. Doug Mace

I had a great experience working with Catharine this week. She is super responsive and a pleasure…read moreto work with. Thanks (again) State Farm for excellent service!

Darlene is always so prompt and thorough. I have been a customer for years and Erie Insurance is…read morethe best around. WBA is a great agency and they care about their customers first not just trying to sell you something to make more money.

Heather Miller from WBA Insurance was absolutely Awesome, you couldn't have asked for a perfect…read moreperson to handle our situation. Thank you Heather. We are so glad that we will have our auto added to our home insurance. Coach Watters

My experience with insurance agents is limited to only a few but Greg Woolwine is among the best…read more He absolutely goes the extra mile to make sure that his clients understand their policy options. I had a meeting with him today to review my coverage. He took the time to know my circumstance, explain State Farm's offerings and how they compare with other leading companies, and offered suggestions that greatly enhanced my protection with virtually no change in cost. I'd highly recommend contacting him for any insurance needs.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: VA-108851

The Kilgo Insurance Agency has been truly amazing.  I want to highlight one of their…read morerepresentatives Tiffany Kines.  Ms. Kines has been absolutely outstanding in helping me with all my insurance needs.  She took the lead from the first time we spoke, helping me fix errors on my insurance and settling a subrogation that I thought was all about gone.  She is an absolute A+ in my book and without question recommend her, along with the great team of the Jason Kilgo Agency for all your insurance needs.  MSgt Ruben Torres

No One returns calls ? After 5 years as a customer, I'm extremely disappointed in the level of…read moreservice I received. As a 65-year-old newly retired customer, I reached out to explore options after downsizing to one vehicle (a 2016) and switching to liability coverage. What should have been a simple request--removing a car and providing an updated rate--took nearly a week and i sent a 2nd request.to get an email response. However, once I submitted my cancellation, I suddenly received multiple responses in a single day. That inconsistency says everything. Customer loyalty clearly doesn't matter here. If you need timely communication or basic responsiveness, this is not the company I would recommend.

I've worked with Terron and his team for awhile now and they are fantastic. If you need life, auto,…read moreand home insurance. I highly recommend calling or visiting this office.

Very poor customer service! Many phone calls and emails left unanswered! Requests to delete and add…read morevehicles never processed. Canceled policy due to the poor customer service received by this agency. Canceled my policy way before the payment due date only to find out a new add vehicle was not processed until 3 months later resulting in an excessive payment change/deduction and was not eligible for the entire refund due to the agent not processing the addition in a timely manner!

My post meant State Farm not all state. Yes I was a customer. Would you like me provide the cover…read morepage for my insurance?

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My passion is insurance. My mission is to provide an exceptional experience to customers. Insurance can be purchased over the internet but the role of a trusted Allstate representative cannot be purchased on the internet. I welcome the opportunity to be your trusted Allstate agency and provide you with exceptional customer service! I have over 25 years of experience in the insurance industry. I have received national recognition for excellent customer service.I am a native Richmonder. I am a graduate of Hermitage High School and Virginia Commonwealth University. Let me put my experience and knowledge to work for you!

Keith Reilly (my contact person) P.O. Box 7259 London, Ky…read more40742 (704) 341-7474 Had contractor Clark Brother's Construction hire a sub-contractor Service Now Heat & Air (Tn) who cause damage to my house, underbelly & insulation (not a full list of damages). Took me two months to get the contractor to make a claim. Now on month three and the adjustor Keith Reilly called and wouldn't even come out to look at damages that I can PROVE without a doubt that the contractor did the damages. Had witnesses, photos & notes as to what happened. He was VERY VERY RUDE! I feel as if I have been involved in a hit and run!! Case was denied of course, this is what insurance companies do. I will be taking further action against all parties involved, even if it means taking them to court. So much with the Weatherization Program helping a person out!

I love Kathy Ball!! She's been my agent for years and no matter how much time has passed, she is…read morealways very attentive and responsive to my needs. I couldn't imagine using anyone else's services.

From the owner: Ball Martin Insurance is a full-service insurance center offering complete insurance programs for…read moreall of your personal and business insurance needs. We provide our clients with a caring and personalized service. Our services include health insurance, auto insurance, life insurance, home insurance and others.