Great service and very friendly. Helpful and did great job all around…read moreExplained everything did and results and didnt rush to get done and leave.

When we needed to update our homeowners policy at the same time Jackson was becoming Sumser, Jenna…read morewas on top of the situation and made the transition painless for us. Excellent customer service!

I absolutely LOVE Kilgo Insurance Agency! I had USAA for many many years, I would have to jump…read morethrough loops just to talk to the right person, Everytime I called USAA I had to plan to be on the phone for about a hour. It's the complete opposite with Kilgo Insurance Agency. When my husband and I first got married we had a fight over who would switch their insurance over, I wasn't ready to leave USAA as I felt like you should stay a loyal client to someone. I spoke to Jason Kilgo a number of times, I went back and forth trying to prove what I had compared to what they could offer. One day when I called, Jason asked me to run down all the details of my current insurance coverage, (it was pretty detailed!) Jason asked what I currently pay. I gave him the magic number, He quoted me about $30 more than what I was paying, I felt like I won our first marriage battle, Then he continued on, He started to explain their coverage, the little things that make them different, Example, I had only 30,000 of bodily injury. Naive me, I thought that was plenty, My husband had been injured before and he let me look at those bills years later, reconstructive knee surgery, Approx. $50,000. It was eye opening, I now have $300,000 bodily injury. That's just the beginning! His staff is awesome, they are loyal to the company, that simply means that they know Kilgo Insurance Agency like the back of their hands. I find that to be comforting, Any question I have ever had they don't even have to hesitate, they give an informed, detailed answer. I have full coverage on two of our four vehicles, liability on the other two. Jason took the time to explain to me each piece of our new insurance policy. I have been a member with Kilgo Insurance Agency for over 6 months. Anyways, I hope your search for excellent Insurance ends here! -Brittnea

No One returns calls ? After 5 years as a customer, I'm extremely disappointed in the level of…read moreservice I received. As a 65-year-old newly retired customer, I reached out to explore options after downsizing to one vehicle (a 2016) and switching to liability coverage. What should have been a simple request--removing a car and providing an updated rate--took nearly a week and i sent a 2nd request.to get an email response. However, once I submitted my cancellation, I suddenly received multiple responses in a single day. That inconsistency says everything. Customer loyalty clearly doesn't matter here. If you need timely communication or basic responsiveness, this is not the company I would recommend.

I love Kathy Ball!! She's been my agent for years and no matter how much time has passed, she is…read morealways very attentive and responsive to my needs. I couldn't imagine using anyone else's services.

From the owner: Ball Martin Insurance is a full-service insurance center offering complete insurance programs for…read moreall of your personal and business insurance needs. We provide our clients with a caring and personalized service. Our services include health insurance, auto insurance, life insurance, home insurance and others.

We were in Starbucks as my dad was getting coffee and a Karen stood in the window of the building…read morestaring at me very dirty like. A few minutes later he waved at her and this Karen-like figure got very angry and flipped us off. This is a very unprofessional business. We are almost sure it was the face of the company standing in the window.

This is a great agency! Personalized attention and problem solving! You deal with them and they…read moredo it all! They helped prevent our car from being totaled (our request); they take care of requested documents from the banks, you name it! HIGHLY RECOMMEND!!!!

We stopped in to complete our application for a international drivers license and finished with a…read moreone year membership as well as our photos for the license and for our passports which we all included free with the premium one year membership. Lynn took very good care of us professionally as well as being informative and knowledgeable which was very helpful. The services were very thorough and professional and the value of the membership covered the fees for both of our international photos and licenses as well as both of our passport photos which were also emailed to us so we could attach them to the renewal email. We would definitely recommend both Lynn and AAA on Mall Drive. The gentleman there also answered our auto service request questions and helped with explaining the cost of tires and what is included with a years warranty.

Recently my car broke down and I have AAA so got it towed there. I pretty much knew my car was shot…read morebut I went ahead and got the diagnostic done and was correct at that. The man that helped me (I wish I remembered what his name was) was very helpful! I ended up scrapping my car and he provided recommendations on where to do that at and also helped me remove the license plates!

Communicated with the office manager via email and she was very responsive and straightforward…read more Insurance is a necessary evil so may as well talk to someone who is cordial and not pushy.

Contacted this office about a quote on a Saturday through Yelp. They responded in minutes letting…read moreme know of their hours and offered a few optional times to sit down with me and go over my policy and see if they could match coverages with a save me some money.

Blue sky insurance gave me a great price for insurance. I would definitely recommend calling them…read moreand at least getting a quote.

I love the time they take to help when there is a problem in your policy and solve it immediately,…read moreespecially thanks to Maria Perez, who always answers my calls and has a positive response for me, she is a very professional person and the best always takes note Of all the important things, I recommend them. Thanks Maria. Me Encanto el tiempo que se toman en ayudar cuando hay un problemas en tu poliza y solventarlo inmediatamente, especialmente gracias a Maria Perez, que siempre responde mis llamadas y tiene una respuesta positiva para mi, es una persona muy profesional y lo mejor siempre toma nota de todo lo importante, se las recomiendo. Gracias maria