Professional and personable. Got it done, gave good advice for future projects…read more I have tried the rest - will only use NHP in the future.

Boiler wouldn't light, Ben quickly diagnosed suet collected on pipes directing flame down and…read morethankfully triggering emergency switch to close gas valve. Ben promptly opened up entire insides and cleaned out suet as thoroughly as possible, put boiler back together, checked/wrapped/secured any wiring, tested operation, and checked radiators had heat or needed bleeding. He also showed me the proper, shorter blue/white flames in the pipes versus the long red flames I mentioned l saw before boiler stopped working. Very reasonably priced for really professional work and great coordination through office.

Beware. He doesn't…read moregive estimates or give you any idea of the cost of his work. He'll end up sending you a RIDICULOUS bill months later that he will harass you, threaten you, and take you to court for....and the judge will grant him the money. No contracts signed. No estimate. Nothing. Be warned. Very bad business practices!

I needed my business boiler inspected as directed by the State of Michigan. This started on…read more9/14/15. I had 10 days to have this done so I called Tony and he said no problem. 2 weeks no service. I called him and he said he'd call the state and get an extention. Ok. Since then I have called him 8 times talking to him 4 times. Tony told me each time they would be here on a certain day, but never showed up or even called. This is 62 days. I just talked to him and he said he's a busy man but he wasn't to busy when I needed a $2,000 AC. He said he apologized and said I could get someone else. I'll probably have to pay a fine. Tony an apologize just dosen't cut it. I would NEVER recommend him or his business

Could not be more impressed with the service. The factors were all there...timeliness, fairness,…read moreprofessionalism, and good ol' Midwestern hospitality. My furnace went out on a 10 degree December day, and they sent someone out within 20 minutes of my phone call. Granted, I do live in Hancock, but I thought that was extremely prompt. Two gentleman tried to fix the ancient furnace, but when they decided it was best to get a new one (and I agreed) they had one in stock and hooked it up that same day! In addition to that, they not only brought over space heaters to hold me over until the heat came but helped me to get them all set up. The price wasn't a bargain, but it was definitely fair. I will definitely use Byron for any of my furnace needs in the future.

Our service tech, Mark called us to let us know he was running an hour late. We appreciate the…read morecommunication. He was very well prepared, he was also very knowledgeable. He told us what he was doing and he was very professional. He was very polite and we were really glad we had called Byron for our furnace service.

They forgot about me, me furnace completely died. Asked over a month ago how much replacement would…read morecost, they said 6,000 with half up front. Call back when the furnace completely died, and now HE (Patrick) doubled the price saying he needs the full payment before completion. Go somewhere else or do it yourself. These people forget, over charge, and are completely incompetent. Save yourself the headache.

They answered the phone and showed up for the quote. That's about all I can say, but still better…read morethan most in the area.

I have been trying to get a quote for duct work for almost a year now. Sent first email Apr 2 2020…read more I get a response that they were busy and to try back. I emailed again June 4, Sept 14, and Feb 27, 2021. Perhaps their work is great, but I don't think I will never find out.

From the owner: We are a locally owned HVAC Installation Company. We also specialize in heating & cooling, metal…read morefabrication, custom-made & designed fire pits, etc. Not sure if we offer what you need? Visit our website or e-mail your questions!