Where should I start? You want a clean organized house, Amanda is your person…read more Very thorough. Corners , moldings, light fixtures, places you wouldn't even think to clean , she gets the job done. She's a bit pricey but you get what you pay for! Her team is friendly, honest and trustworthy. I have gone through many cleaning services because of my OCD on cleanliness she's met all my expectations. Sometimes things don't get placed in the same spot , that's because she cleans under and over things. Small price to pay. Amanda is your girl, look no more. She's been with me 3 years and I am very happy. Thank you Amanda , for keeping me and my family tidy

Such a kind and attentive person, I was able to book Amanda to help with my stepdad's apartment…read moreduring a tough time. She was so friendly and did an amazing job communicating with me from afar to get the job done. The place was spotless after Amanda came through. Definitely recommend.

This was the first cleaning service I've ever tried and it was super worth it! Having…read moreprofessionals come in to deep clean is so nice and underrated. They clean all the deep spots and crevices that I usually miss. They came in at the agreed upon time and I just moved room to room as they cleaned to avoid getting in their way. Overall they worked pretty quickly and efficiently. Whenever I had areas of concern I wanted to point out they were really responsive and nice!

We use this service to clean our airbnb rentals and have been very happy with them so far. They are…read moreresponsive, punctual, and always leave my properties spotlessly clean. I met one the cleaning maids one time (unfortunately forgot her name) and she was super nice and friendly!

Great deep cleaning! Quality work and very reasonable! Will def recommend and use again. Thank you!read more

Great work. They cleaned two bathrooms, 3 rooms, shampoo my rug and couch, clean my kitchen, and…read moredusted my desks. Will come back for more.

Made an urgent cleaning request. It was looked at the next day and taken care of the following…read more Super clean. Reasonable pricing. Will be my go to if I need cleaning services in the future.

The first time her ladies came, although they were late, she did a good job. Then the second time,…read morethey broke a shower fixture and originally said they would come to fix it using their insurance, and then completely refused to fix the damage. The ladies asked for $160 and we gave $210 with tip, she then instead of appreciating the tip, she asked for $200 payment on whatsapp without even asking her girls if they got the money. The third time we tried to use her service, she made many promises to come and then never showed up. I really wanted to help a local business but she said she didn't need us and had many other clients and asked me to stop messaging her if we were unhappy. I was very sad to see their service, I wanted to help my mom clean our house but I am looking for someone else now. She is cheaper than other places but be ready for bad customer service.

I requested deep cleaning on a small apartment. Elizabeth was very communicative about the work…read morethat needed to be done, the methods and materials she would use, and the price. Her estimate was reasonable and she and her team did a great job. Based on her work, I will be hiring her for ongoing maintenance cleaning - I highly recommend this business.

I had heard great things about luxclean from a friend and decided to give it a try. so glad I did!…read moreMy house has never looked this clean (seriously, it's spotless haha). The team was professional, thorough, and super easy to work with. Thank you for the amazing work. I'll definitely be using LuxClean again!

Did not use an actual truck, but brought in a rug cleaner from what look like Home Depot. They left…read moreour rugs completely soaked and did not clean under any tables or anywhere that would've made sense. This company should not be used.

I was incredibly impressed with the cleaning service provided by Jennifer and Daniella. It was a…read moregroup of 3 and they were very thorough and quick. I had gone through a few other cleaning services in the past, and they were the first ones to clean BEHIND my oven (without me asking). They even moved my bed to clean under it. Their pricing is reasonable and they bring their own supplies. I highly recommend them and will be using them regularly

Everything went well!…read more The service requested was a deep cleaning. The quality of work was outstanding and a great value so I'll be a monthly customer! If I were you, I'd book right away!

Pristine spaces NYC has outstanding service. Was on time and did a thorough walk-through the first…read moretime. She went above and beyond with the service that I requested. And hands-down, the best value for the services I was provided. I plan on referring her to all my friends.

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.