in early 2022, was referred by another asian dental provider, requested they only refer to dental…read moreproviders "In Insurance Co Network" they did NOT. Joong Hahn failed to remove all infected root pulp, infection returned, complained , but he refused, as My Insurance Co wouldn't pay because Hahn was not in Network, as I requested by my original dentist. Appealed pmt status, Ins Co paid Hahn (Southwest Orthodontics, but, then I received threatening letters demanding payment. Discovered previous complaints online against Dr. Joong Hahn double-dipping, incompetence & injury, & getting paid by Insurance Co & Demanding payment from Patient. Beware.

Was told it was in net work, but I would still have to pay half of $3200 and then I would get my…read moremoney back after my insurance covered whatever it was. I could not get a straight answer as to why it would cost so much and when I asked, she told me to call my insurance and complain because it's their fault. Overall, the receptionist had a poor attitude. I will not be using this dentist.

Dr. Gair and his staff are the best in the city-JimD'Angelo. They are knowledgeable, friendly and…read morecordial!

The customer service is absolutely the worst! The lady at the front desk was rude and…read moredisrespectful from my first encounter. I will NEVER recommend this practice to anyone. The first impression is such an important part of running a business. She is hurting your business.

answer To Sam G. about calling his office after he saw my…read morePoor review/ what would be the point?. I was already in there talking face to face about solutions to problems that didn't exist. The "he" as you mention is Daniel and my review says it all. "He" didn't offer any restitution- only wanted more money out of me. He didn't honor his guarantee either. I ended up paying him again to fix his poor quality repair. I also went to another dentist to fix it. I paid three times for that repair. "He" also ground down an inner cusp on my bridge which wasn't made by him. He had no right doing that.

I had oral surgery and a tooth filled by Dr.Vasylkevych and her assistant Rachel. They did a great…read morejob. Their entire staff was very friendly and professional. Thank you.

My ex husband and have been going to Twinsburg Dental for years. we loved Dr Miller. He retired…read more They are now on their third Dentist! My ex had to have all of his upper teeth removed. They fit him for Dentures. After 5 months,the dentist said they lost the dentures and had to start over. The Dentist refunded his portion,but still charged the insurance company. He went 6 months without dentures. The dentures were ill fitting. He had to file of burrs himself. Finally he went to a new dentist. The original dentures were so bad they had to make new dentures. It took less than two weeks. Very unprofessional. They don't answer phones and forget appointments made previously. Please find another dentist Go to a professional dentist and save yourself misery!

I had the misfortune of having a toothache. I called Twinsburg Dental, and the receptionist got me…read morein for a same day appointment. Upon arrival, I was greeted by the receptionist...she was very helpful and accommodating. I was directed to the examination room. I waited maybe 3 minutes, Dr Perez, came into the room, with Maria, her assistant. Dr. Perez absolutely knows her craft, as she is sweet to a fault. Maria, also was very kind to me, and they both together make a terrific team. I told them over and over, what a wonderful experience, that I encountered on today. Dr. Rainwater, Dr Robinson, are also dent that I encountered as well. The quality of Twinsburg Dental, has never disappointed me. Even though I hate going to the dentist, I always enjoy the experience of quality and kindness. First impressions are lasting impressions. I'm so grateful for connecting with Dr Perez, and Maria on this day!!! They to me are the dynamic duo, of Twinsburg in denistry!!! Standing ovation for this team!!! -Rev Marcus S. Martin

I've been going here for a few years now and have nothing but positives to say. I highly recommend…read moregoing to this office as both doctors are outstanding and very patient oriented. I've had several people clean my teeth here and all have been great, and had Kimberly yesterday for the first time and it was honestly a pleasure. The session was over before I knew it and the conversation was really great, albeit one sided as I couldn't really say much. LOL. I highly recommend.

Obliviously they are seeking business. They didn't tell me that Dr. Patton retired and kept pushing…read morefor an appointment. Having just received a mailing (Name spelled incorrectly with several new Dentists listed on the mailer) I goggled. The result showed his retirement. So much for Dental Care.

BEWARE- they just want your money and will charge you for things you did not approve or consent to…read morepay. You will be part of an assembly line. Dr did not even introduce herself, and talked about me to tech like i was not even in the room.

Worst ever. Told me I had 7 cavities (I had none apparently). Told me I needed a root canal and…read moreshe botched it. I ended up having to get that tooth removed by another dentist. She is a fraud Wish I could give zero stars

I've been going to Dr. Redford for years, and I've never quite understood why people are so freaked…read moreout about visiting the dentist--because in all the years she has treated me (and that includes multiple extractions, fillings, etc.), I have never had a moment of pain to speak of. Most of my fillings didn't even require novacaine. She has an amazing bedside manner, takes a genuine interest in you, your family, your lifestyle, and never tries to sell you treatments or procedures that you don't need. If you live in the Solon/Chagrin Falls/Aurora area -- and you don't like pain (but want clean, healthy, beautiful teeth) -- give her a call. She's the best!

I've been a patient of Dr.Caputo since he began his practice in Aurora. His service has been…read moreimpeccable.

Friendly staff, clean environment, no waiting, appointments are always on time, in and out. Highly…read morerecommend.