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Fayetteville, TN

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Marvin's

2.2 (5 reviews)
Closed 7:00 am - 7:00 pm

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6 months ago

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5 years ago

Best hardware store in town!! The best employees (especially J.R.) all around great people and a great place to shop!

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8 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

2.9
(40 reviews)
$$

ZERO STARS FOR LOWE'S!!!!…read more This is completely UNACCEPTABLE! The merchandise in question was returned on arrival. This email from LOWE'S/SYNCHRONY BANK on 01/22/26 absolves Wendy and I of any other charges as a full refund has been issued. This was a return from unhappy customers. PERIOD. Do NOT expect any further payments from my wife and I as we shall NEVER enter a LOWE'S store ever again, and we've informed all of our families and friends to avoid the store at all costs.

This rating is based solely on my experience at the returns counter…read more There are two registers when you walk into Lowe' s - a pick up and a return. There was an employee at the pickup register but none at the return. Because it was very obvious which lane was which, I waited patiently at the return register thinking the cashier must have just stepped away. After a few minutes, the cashier at pickup told me someone would be right up. A couple more minutes and another employee did arrive. I thought she was the cashier. This employee came to the register where I was waiting and I heard her say "how are you?" I thought she was talking to me and I answered "fine" and asked how she was doing. She looked me straight in the face and, with a good amount of attitude, said "I'm not talking to you". I think my mouth may have fallen open a little. Then she asked why was I standing at the register. I said it was the return line. She pointed to a queue now 6 people deep and told me there was only one register open. Mind you, there was absolutely no indication that the register was closed. Should I have deduced that the register was closed because there was no one manning it? Possibly I couldn't read her name on her badge as it was partially covered by her apron but she did have a big stack of "excellent" patches hanging off a pin on the apron. Yes, it's only 3 days after Christmas and I could see her being tired and burned out but such a nasty attitude isn't excusable, especially when your job is customer service. Will I be back? Of course, it's Lowe's. Should I have known the register was closed? I'm not sure how, but I'll give it a maybe. Should I cut her a break because everyone has a bad day? Also a maybe - she's obviously a good employee based on the number of patches hanging on her apron. But does she have the right to be flat out rude? Never, nobody does.

Marvin's - hardware - Updated July 2026

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