The best pets . Friendly folks to deal with . Any kind animal you could want . They got it are will…read moretry to get it . You can't go wrong with them .

I have had no problem with these folks. Very helpful and very nice. They love animals and it shows…read more Prices, a little high but not ridiculous. We buy our fish there, fish food and supplies.

I took my three pups to get groomed today. Victoria did an…read moreamazing job grooming them and also great customer service from all of the staff.

Certain personnel are helpful while others not so much. It truly depends on who is in the shop when…read moreyou go in as to the experience you may have. Most times visiting, I have been able to make my way in and out finding exactly what I needed no issues. So I rate this location or business as Average in today's time.

Goooooodness! I had hoped this location would be different from the Franklin location, but…read moreunfortunately it's exactly the same. The employees watch for you to park and walk up and open both doors as you walk in. Immediately you are asked what you're looking for and when you say "just browsing" they proceed to ask three more times on the span of a minute. They follow you around the store which makes me feel rushed and like I can't have a second to just look at the products. Again, just like Franklin, I will not be back. I understand the business model is to be overly nice and 'helpful', but it just comes across as pushy, aggressive and very annoying.

The workers are awesome and have great CS skills. They are so friendly and love my Ember. My…read moreEmber loves them. . I like how this company gives their customers a free product after the 12th one. This includes the giant bags of dog food.

Getting a bird from this pet shop is a wonderful choice because of how they care for all their…read moreanimals..like family. Healthy animals looking for their forever homes taken care of by good staff, and I couldn't ask for a better family-owned pet shop. It is local in the center of town, staff have been trained in a wide variety of animal knowledge and are able to help answer questions to visitors and repeating customers alike. The moment you go inside, staff are there to assist in any pet needs you may have. This is my second bird (green cheek conure) from this place, it has been hand fed and is tame due to the important daily interactions it receives from staff giving consistent scheduled feedings to ensure the bird is perfectly healthy to take home. Support local!

We have went to this pet shop for a while now! we love all of the workers and how helping and kind…read morethey all are! from cat to lizard to rabbit they truly have ever u would ever need! thanks y'all for all of the good work

The people here are nice and helpful! The store is clean and whenever I ask them for opinions or…read morehelp finding something the staff are ready and willing to help.

Good local pet store. Kind staff and pretty good selection for reptiles and dogs. I didn't look for…read moreother items but they had a lot more there that looked great for other animals.

Kayla took good care of my dog in grooming her, and the grooming was very well done. My dog feels…read morecomfortable there, and they treat her well. I recommend this grooming salon highly.

Gracie groomed my Australian Cattledog tonight and I'm very happy. Ellie was excited when I picked…read moreher up and she looks amazing!! It's very difficult to find someone you can trust with your dog. I rebooked with her again.... Thank you SO much Gracie... you did perfect.

Best pet store in Florence AL. Employees are knowledgeable and helpful; groomers are excellent!!read more

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation's largest independent pet store with 600 locations and counting, we make shopping local simple.

Came here today after walking out of petsmart without buying the things I needed because the staff…read morewas so unprofessional and rude. As soon as I walked in at Petsense I was greeted and asked if I needed anything, and they were happy to help me find what I was looking for, answer questions that I had, and also cared enough to try and get to know me and what animals I had. Best customer service I've had in a long time, and they will have my business from now on over Persmart or Tractor supply.