America's best towing is an undeserved title for a company that's supposed to give assistance to…read moremotorists in need. Instead the dishonest owners are preying on unsuspecting drivers that happen to park at a corner lot at Lewis and State Steet in Binghamton . The lot signs are not posted properly and can not be seen especially when it gets dark. I drove 5 hours for my son's graduation and after celebrating his happy event at a local restaurant nearby I find out that my car was towed away the owners are cooks they demanded $400 to get my car back which I reluctantly had to pay, they ruined my family's day which was supposed to be a happy one. Stay away from this company and don't support their shady business.. They should be banned to do business in Binghamton.

Absolutely amazing company. I hit something in the road and popped both my front tires and a young…read moreman pulled over and helped me tow my car to my house. I would have been shit out of luck if he hadn't helped. I'm really appreciative with the help that man gave me and I would definitely recommend to use their services. Very respectful and nice people. I wanna say thank you sooo much!!!

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

While traveling, I was caught in a sudden deluge rainstorm. Visibility was instantly brought to…read morezero. A tree 8 feet up a bank on the roadside fell and struck our car while we were in motion. The windshield and sunroof were shattered, and the roof peeled back like a tin can. Serious injuries resulted. The NYS Police notified Val-U auto to remove the car. Incident occurred Thursday afternoon. By Friday 1200 noon, I called Val-U Auto to pay the fees and remove the car from lot (As Stated I am traveling and not from the area. Vehicle has Liability Insurance only) Dispatcher stated she would call me in an hour with price and vehicle location. 2 hrs later I followed up with another call. Dispatcher stated the owner had not told her the price yet. Keep in mind 5:00pm is closing time, And they are not open on weekends. I called again about an hour later, reminding the dispatcher that I wanted to remove the car today because i am traveling and did not want to incur fees and would not be i. town on Monday Morning when they opened again. Dispatcher hung up on me. I notified Geico who called the dispatcher but also was unable to get a price. This company clearly has an MO of holding your car, license plates, and time ransome. They clearly had no intention of releasing the vehicle until they could squeeze every last storage dollar they could. This company should not be placed in a position of public trust and utilized by the NYS Police. I will need to travel 250 miles back to Owego on Monday. I will be notifying Christoper Friend, Tom O'Mara, Peter Oberacker, in addition to my local NYS Rep., and Tioga county Rotation Tow list coordinator. My next stop after this review is the BBB. As a retired police officer, I can say that we would never allow this type of behavior from the Tow Companies on our list. I will be making the Major at NYSP Troop C aware of the occurrence also. This is very disappointing. Matt Karpel, Val-U Auto Owner, I do not know if you are aware of this occurrence, but I hope you are willing to make this right. To all reading this post. I will advise and update as to Val-U Auto reaponse.

Erick, the owner, is very friendly and professional. He services both of my cars because I know I…read morecan trust him to make sure my cars are safe. He is fast and reliable!

From the owner: Specializing in maintaining and repairing all makes and models, with an emphasis on TOYOTA. Our…read moreservices include: Alignment, Brakes, PA State Inspection, A/C Repair, Batteries, Check Engine Light Diagnosis, Tire Sales and Service, and General Maintenance

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick