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    Mary Catherine Hamelin

    5.0 (1 review)

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    12 years ago

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    Tampa General Hospital - Trash filled to the rim

    Tampa General Hospital

    2.7(22 reviews)
    3.4 kmWest Tampa

    I am writing to formally express my deep dissatisfaction and concern regarding the care I received…read moreduring my recent labor, delivery, and postpartum stay at your facility. While I selected your hospital based on its reputation and high rankings, my experience fell significantly below acceptable standards and was, at times, distressing and concerning for both my safety and well-being. From the beginning of my induction, there were notable inconsistencies in care. While my initial nurse was attentive and supportive, the quality of care quickly declined during subsequent shifts. After progressing to 5 cm dilation, I remained there for several hours without appropriate reassessment. I was informed that I would be checked again around 8:30 PM; however, this did not occur, and I went approximately 12 hours without a cervical check, despite repeatedly expressing concerns that my labor had progressed. During this time, my epidural experience was particularly troubling. A student anesthesiologist attempted the procedure multiple times without clearly identifying himself as a student, which resulted in delays and unnecessary discomfort. After initial placement, the epidural proved ineffective on one side, causing severe pain. Rather than promptly addressing the issue, I was given temporary medication that wore off quickly, leaving me in prolonged and significant pain. My concerns were not adequately addressed, and I felt dismissed despite visibly being in distress. Throughout the night, I repeatedly requested assistance and reassessment due to increasing pain and pressure, yet I was told there was nothing more that could be done. I felt neglected and unsupported during a critical time in my labor. It was only after a shift change the following morning that my condition was properly reassessed, at which point I was found to be fully dilated and ready to deliver. This raises serious concerns about the lack of timely monitoring and responsiveness during my care. While I am grateful that my delivery itself went smoothly once properly attended to, the postpartum experience introduced additional concerns. The room I was placed in was visibly unclean, with unsanitary conditions including blood on the toilet seat, unstocked supplies, overflowing biohazard waste, and dirty equipment. These conditions posed a clear infection risk and were unacceptable for any patient, especially a new mother and newborn. Additionally, communication and education were severely lacking. No one provided guidance on newborn care or breastfeeding, and I had to repeatedly request basic postpartum supplies. I also encountered issues with medication administration, where I was initially told that necessary medications were not ordered, only to later find that they had been available. This lack of attention to detail and follow-through was alarming. I was also disappointed by the lack of compassion and professionalism demonstrated by several staff members. I often felt like a burden rather than a patient in need of care. At one point, my partner was required to leave the unit unnecessarily to retrieve basic supplies, rather than staff assisting us. The overall bedside manner throughout much of my stay was lacking, and I did not feel supported during one of the most vulnerable times in my life. While I acknowledge that not every staff member contributed to this experience negatively, the overall standard of care I received was inconsistent and, at times, unacceptable. I expected a much higher level of attentiveness, communication, and professionalism from a hospital of your standing.

    Logistical nightmare. Cutting edge technology with the…read moreWorld's top neurosurgeons. The clerical and logistics side of healthcare is a nightmare of no fault of TGH. Clerical and logistics took a huge downward spiral due to covid-19 overpopulating hospitals worldwide. They are doing their best, just like every other high ranked level 2 epilepsy hospital after the surge from coronavirus and all it's variants. I've had some awesome neurosurgical procedures there that are truly life changing in a great way. Shunt placement went great and relieved the extra pressure on my brain from a scuba diving accident. Don't ever go scuba diving if you already have a head injury. Scuba diving causes changes in the brain pressure and can cause lots of neurological problems that only a hospital like Tampa general can handle. Tampa general is always on my mind literally, because I still have the gravity fed shunt attached to my skull and draining down extra fluid to somewhere else the body can process better than getting stuck in between the brain and the skull.

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    Tampa General Hospital - Empty waiting room

    Empty waiting room

    Tampa General Hospital
    Tampa General Hospital - Filthy windows

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    Filthy windows

    Barefoot Birth

    Barefoot Birth

    4.2(21 reviews)
    7.0 km

    I can't say enough good things about Charlie. I was planning my second home birth when I found out…read moremy baby had some health concerns and would need to be born in a hospital. I started calling home birth midwives for doula referrals, and I was so lucky to connect with Charlie. She truly brought a piece of the home birth experience into the hospital room. Charlie was a fierce advocate, not only for me, but also an incredible source of support for my husband. She brought a sense of peace and calm to what felt like a very unknown and overwhelming situation. I felt completely safe with her by my side. Charlie helped us talk through every decision, making sure we felt informed and confident in our choices. Her support didn't end after the birth either, she consistently checked in postpartum and continued to care for our whole family. I truly can't recommend Charlie enough. She is an amazing, steady, and calming presence. Whether you're planning a home birth or just looking for strong, compassionate birth support, you are in the very best hands with Charlie. Her care extends beyond just mom, she supports the entire family.

    I'm currently in the process of taking Barefoot Birth to court for money I prepaid for their…read moreservices. I made a prepayment before 36 weeks and it is not being returned. I informed them I would be transferring care at 32 weeks. I told the owner that I would pay for any prenatal appointments I went to, but she made a bill with fees I was not aware of. My invoice was the exact amount I prepaid which is very suspicious. The invoice even said my $500 deposit was a charge for some reason instead of applied to my balance like the contract states. The invoice seemed to be made in a rush and its purpose to zero out my account so they could keep my money. I will add my entire experience after court. In the meantime, if you choose this midwifery, ask them to outline their fees and what you owe after every appointment to avoid this. Overall disappointed with Charlie's (owner) handling of this issue.

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    Barefoot Birth
    Barefoot Birth - Midwife Charlie Rae Young of Barefoot Birth in Tampa Florida. Newborn exam at a homebirth.

    Midwife Charlie Rae Young of Barefoot Birth in Tampa Florida. Newborn exam at a homebirth.

    Barefoot Birth - Photo courtesy of http://photos.whatisremarkable.com/

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    Photo courtesy of http://photos.whatisremarkable.com/

    Tampa General Hospital - L&D

    Tampa General Hospital

    2.5(314 reviews)
    5.0 kmDavis Islands

    The nurses and staff for L&D are the best! Everyone was so nice and made me feel comfortable. I…read moredidn't love that since this is a teaching hospital, you'll get a lot of students shadowing and residents. I prefer just attending physicians for my care.. The worst part that was the wait. There's always somebody more urgent than you so my scheduled procedure was almost 3 hours after it was originally scheduled. Bring a book, laptop , etc Parking is cheap, $5 valet or $3 self parking garage.

    High-risk patient (aortic stenosis) pressured into trainee surgery -- canceled on surgery day…read more My hernia surgery at Tampa General Hospital was scheduled for February 19, 2026. I have aortic stenosis and was told I'm high risk, so clear communication and informed consent were critical. My pre-admission appointment was February 4, 2026 at 11:30 AM. During pre-admission, I was presented with a disclosure form allowing a student/fellow/resident to perform the surgery. I declined to sign and clearly told staff I did not consent to a fellow/resident performing my procedure. On the day of surgery, while I was being prepared, I was told by Dr. Adham Saad that because TGH is a training hospital, a fellow would be doing the surgery. Dr. Saad said he would be scrubbed in the room "next to the fellow," but he would not be the one performing the operation--only supervising. For a high-risk cardiac patient, that is not calming or reassuring. It felt like a coercive ultimatum: accept a trainee as the primary surgeon or lose your surgery. When I refused again, I was told the surgery would be canceled and that I'd need to find a private doctor/hospital if I wanted only the attending surgeon to perform the operation. If Dr. Saad is already going to be scrubbed in and present, it is unacceptable to pressure a patient--especially a high-risk patient--into a surgery they did not consent to, then cancel at the last minute when they stand their ground. Regardless of being a teaching hospital, patients still have the right to informed consent. This should have been clearly addressed long before surgery day, not when the patient is already prepped and vulnerable. This process caused unnecessary delay, stress, and disruption to my care.

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    Tampa General Hospital - I was weak for months and hemoglobin was so low...thankfully I got this procedure to fix my anemia for good.

    I was weak for months and hemoglobin was so low...thankfully I got this procedure to fix my anemia for good.

    Tampa General Hospital
    Tampa General Hospital

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    Mary Catherine Hamelin - lactationservices - Updated July 2026

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