Updated: After making me wait for 20 min on the phone to…read morereturn a miss called, Patricia told me that they cancel my appointment: Card was recorded and this is exactly what was told from her: "Salinas. Okay, um, yes, we were contacting you back. We have canceled your upcoming appointment. After reviewing our recent interactions and specific service requirements discussed. We've determined that our practice is not a best fit for your needs. We believe you would be better served by provider who's scheduling process and communication styles, more closely aligned with your expectations. " Then I asked about what my expectations were? She then wish me a good day and hand up. I'll be filing an official complain. Good luck to you and with their communication styles and scheduling process, please read the other lower reviews before you decide for this team to handle your future pregnancy. --------- Patricia - completely unprofessional and rude. I called to book an appointment on December 9 and was told the soonest available was January 12. When I showed up on January 12, they had no record of me or my appointment, despite the fact that I sent all my info to their receptionist weeks ago, and she was able to locate that email. Patricia, who claims to be a manager, acted like I was lying, offered zero apology, and just told me to wait another two weeks for a new appointment and that I'll be added to a waiting list for a sooner appointment if that happens to happen. She didn't try to help, didn't apologize, and wouldn't even give me a management email to file a complaint or send any written confirmation for my records. She blamed a "change of team" and said she couldn't find out who helped me before. Completely unacceptable experience, no accountability, no professionalism, and no real solution.

DO NOT GO HERE! The…read moreabsolute worst experience. To start with the front desk is so very rude. I downloaded a app and filled out paperwork before coming into the office for my first visit, when I got there, I filled it out again... then there is a hour and a half wait even with your SET APPOINTMENT. So I filled out the paperwork for a second time, and the front desk lady comes out and says Dr Johnson has been called to delivery and she won't be back for at least another hour and a half. I gave the paperwork back and left. I will absolutely find another obgyn and refer everyone to someone else as well... absolutely awful...

Dr. Carolyn Moyers is a caring, empathic, smart and very up-to-date OBGYN practicing out of a…read moremedical building on the campus of the hospital in Lufkin. I was pretty lucky to stumble across Dr. Moyers when I had an urgent situation that needed resolution during a trip. Her office staff are friendly and easy to work with - they make it easy to send in your records and quickly lead you through the process of getting your insurance on file, etc. Her office is easy to access (on the second floor) with lots of parking in the gigantic parking lot outside, and the waiting room is comfortable and outfitted with lots of interesting (and recent! Like, less than a month old!) magazines. But you won't have much time to read the magazines, because wait time at Dr. Moyers' office is very short. I'd been in the waiting room for significantly less than five minutes when Dr. Moyers' nurse called my name. Her nurse is friendly and easy to talk to, and their intake room is comfortable and nicely lighted - definitely not my experience in most medical offices. Once in the exam room, I waited less than five minutes until Dr. Moyers came in. She appeared to have read my chart and was able to quickly work with me to meet my needs. Something I thought would require multiple appointments was resolved in a single appointment and just a few minutes. I was EXTREMELY impressed by the professionalism and skills of Dr. Moyers and her staff. Highly recommended, I just wish she practiced where I live!

Positive: clean office, friendly staff…read more Negative: 1. Far too expensive for thyroid care. Initial visit for bloodwork only $322. $0 covered by my BCBS Insurance. Follow-up visit, to discuss bloodwork results, additional $100. 2. Willingness to work with patient. After requesting a letter of medical necessity, required for my health savings account the response was, "Yeahhh, we don't do that. If you want a copy of your medical records that's $25." 3. Quality of Care. During review of my bloodwork I had to explain importance of being in the "optimal range" versus the "normal range". (This was explained to me at the League City location which is now closed)

I was looking at reviews of this place and there are not many recent ones. I went in November of…read more2022 with symptoms of perimenopause and asked for help. All they did were look at my labs (you can't diagnose Peri from labs) and try to sell me B12 shots and testosterone injections for around $300 a month. I'm a teacher. I just wanted to have a better quality of life and get rid of my joint and muscle pain and extreme fatigue and brain fog, not be sold a product and then have to take off work twice a week to drive there to get the injections they wanted me to get. Instead, I went to an online service and got an HRT patch and have started feeling better than I have in the past couple of years.

The waiting area is very clean and big. The decor is nice…read more The lady at the front desk is very friendly and professional. It seems everyone is very pleasant from the from to the back. I liked my dr she was very thorough. She went through my history and really listened to me in what problems I was having and how she was going to approach trying different things and find what would work for me. She was very easy to talk to. I liked her plan of care attentiveness. I'm glad I was referred to this clinic. I would recommend it to anyone needing an gynecologist.

The care from the doctor and nurses has been great, though the service provided by some of the…read moreindividuals at the front desk has not consistently been satisfactory. While it seemed that there was a misunderstanding during my most recent visit, the tone I was being spoken to in was not necessary to resolving the problem. They did apologize for the confusion in the end.

I can't say enough good things about Dr Natalie Drake! She is the most nicest, caring and…read morecompassionate person ever! She takes all the time you need with her and makes you feel so comfortable. You can discuss anything with her. I would highly recommend her for any procedure that she does. I was searching several procedures when I came across Dr Drake and decided to go with her since she was a Dr and not just some assistant. I am SO glad I did. I HIGHLY recommend Dr Natalie Drake!

Very narrow services. No flexibility in approaches. Pushed IUD for my 21 year old daughter and…read moreestrogen pellets instead of transdermal parch for me even though my levels are all over the place.

Dr. Farly Sejour is a one of a kind obgyn and person overall. He answers every question with…read morekindness, professionalism, and makes an actual connection. Recommend him a 1000%.

I had been previously seen by an office near me. However, there was a language barrier. I was never…read moreseen by a doctor. I was paying for things that my insurance should have covered. I was informed that a random doctor on call would delivery my baby, and I could not meet the physician prior. As I was searching for a decent physician I came across this office. When I called the woman at the desk was impatient. She informed me I would not be seen for at least two months, the doctor would need all my records, review the records, and decide if he would take me as a patient. I tried to expedite my records by seeing how I could assist. She informed me they would get my records from my previous office. Since it's been over two weeks and no one has contacted me about a records release. I assume I should just keep shopping or take whatever kind of care i can get and hope for the best. That's healthcare in America.