I was patient at this for for up to year seeking treatment just had baby my son wapsp almost 2.5 …read more I tried changing appt i was on suboxone as tried to change appt it was mix up the next thing I know I was struggling. They knew my home life my son cane with me to appts the was nothing wrong with my son my parents came with with me an picked me the nurse practioner called dcf on me . Step in when she no business. I am struggling even more I bedn with out my out my son now forc19 months my has has abuse verbally abused me the therapist new this . I did everything dcf wanted me. I have home for yr in half now I completed treat I have not seen my son for last 3 months my mother . Keeps him from I am 567 days clean sober I completed 7 programs. I apm miserable without only child I was iop before anything I had a home it might not been perfect I was suboxone I was clean I had my family. I had my son . My son waps3 when I left he just turn 5. My case was close April 2024 . My think in control of it all. I cant get above this . She everything out everything all because if the one call the nurse prapctioner that January on after on 26 or 2024. You changed my life turned into nightmare I had one kud . I cant get it to go back . Dcf closed my case in 3 months . My mother took ofmver thinks she all rights over my son an no one step in on this ... no one thank you bright for not helping me. I live day to day. Hoping I dont wake up . But I do. For some reason. You made life into a nightmare . Your suppose help people get better not tear families apart i came to guys for treat for postpartum. After c selection I relapsed . Boy do u ever regret ever stepping foot in that office . ... cause I am 40 . I came to u to get on suboxone . Not for u to take my son un false pretences . U dcf on me an hes on vacation with my parents but I was neglecting my child right but every week u saw in the office u saw on zoom . Physical saw him . But u want point the finger an call dcf on . I hope know pain you caused . An the damage u caused. Because I have live alone . Homeless with out my son . I lost everything an told the therapis that I tokd the team that what would happen. An y I asked for help. . To begin with my parents brought me there every two weeks for over yr.

Gross - dirty facility. The wipe the floors of urine and feces with towels that patients use for…read morethe shower. Thrown in the laundry to be used again. Disgusting

Staff spends more time on their cell phones than tending to the residence. My dad I sent there…read moreafter a brief hospital stay when he fell down at home. He has fallen down more times into their care then he has at home. Some days we go to visit him he seems absolutely fine other days he just mumbles as if they've been drugging him up with strong painkillers so they don't have to watch him 24/7.

Dad has been living at Nevins for a year now. It's been a difficult transition for him as it would…read morebe for anyone, but he has more of a social life here than he ever had alone at home. For his children, we know he is safe, fed, warm and clean. Things that were very uncertain when he lived alone. Since he has been at Nevins, he has gained weight and is receiving the daily care he requires. He has his favorite helpers of course and everyone is very patient with him, even when he's surly. A nurse keeps an eye on his medical needs, reviewing his medical records and making sure family knows when he needs to schedule appointments outside the facility based on his needs. One of us is his medical proxy and is in contact with the nurse regularly. Another takes care of the financial business. We had a telephone installed in his room. We brought in a small TV, dresser, bedside table and lamp from home. We provided him with a walker and staff make sure he uses it! His walls are slowly being decorated with photographs and other personal items. We use the removable type of hanger for these items. His roommate gave him a recliner because he 'never uses it'. So the room is personal to the resident. The hospital bed and a small chair are the only items left original to the room. A private sink, toilet and two closets are also in the shared room. In the past year he hurt himself once while in the bathroom alone and damaged the skin on his arm. The nurse bandaged him up and called us immediately to let us know. Of course we all visited and talked to him to be sure he's safe. He wasn't happy to have to admit his folly. His pride was hurt more than his arm. The wound took some time to heal, as is common in older persons (he's in his 90's). Staff kept a good eye on the progress, kept the dressing clean, scheduled the resident doctor to take a look and advise on treatment and it healed nicely. Over the year we have built relationships with the staff. When we feel something in the facility is being over looked we speak with the facility director. When dad has a physical complaint we speak with the nurse and so on. There is always someone we can reach out to and have a discussion with about dad's care and living condition. He is allowed visitors any time and he often has family visiting. Daily menus have several items for each meal with daily available items plus rotating additions. And of course, there is always dessert. The staff know his habit now and just stop in to verify if he wants the same items or to try something new. They deliver the meals to his room and also make sure he drinks the Ensure his doctor recommends. He also always has a beverage of his choice available between meals. He purchases personal snacks he keeps in his room in a plastic bin. Residents can choose to eat meals in the common area where there are tables set up. Each afternoon one activity takes place in the common area where there are books, a TV and other self directed activities available. Many residents just 'hang out' with each other or 'visit' other rooms to say 'hi'. Services he receives include help in the restroom when requested, arranging rides to appointments, washing and dressing daily, housekeeping, meals and medicines are given to him daily as needed a/o prescribed. They offer laundry services for a fee and all his clothing are labeled by us. He also gets his hair cut for a fee in the on site salon and he has an in-house account set up for this. He provides personal care items such as shaving cream, skin cream, denture cream, etc. Those are not provided. A single page 'newsletter' is delivered to his room daily with tidbits of information like who's birthday it is (famous person) and what happened on this date in previous years, etc. as well as menu and activity of the day. The public areas are decorated for all holidays and during the Christmas holiday they had a sing-along that he very much enjoyed. We work with a third party company for Medicaid approval and stay in touch with their billing office to keep them 'in the loop. The process is lengthy and full of forms. Hiring this outside company has been a real blessing to our peace of mind and allows dad to be safe and well cared for in a way that none of his ageing children could possibly provide.

!!!!!!!!!!!!!!!DO NOT BRING YOUR FAMILY HERE!!!!!!!!! This…read morepoor excuse of a facility didn't even wait for my grandmothers body to be removed before their staff looted the room. My grandmother's wallet was found in the TRASHCAN first before it was moved to the dresser which was ransacked and messed up. The very fragile pictures (all that was in the wallet aside from a dollar and some change which was stolen, I'll get back to this). The photographs were scattered and shoved in the drawer bent and damaged. The money was stolen. Nevin's, one question do you not pay your staff enough that they have to steal from the dead? When I brought this up to the nurse and ask what happened I was told that it didn't happen on " her shift" so she can't speak for it and I can TRY to contact administration because they won't contact me. It wasn't until I threated to call Elder Services (which I did) that they took my name and number for administration to call me. I WILL be calling this administration. DO NOT BRING YOUR FAMILY HERE. THEY LIE AND STEAL.

My mother went here for rehab and is now in long term cate there. She likes everybody there and I…read morego often to see her because its so close to me. They never know when im coming and every time ive gone they have been wonderful. She has one nurse Nathalie and she is the best nurse ive ever seen with people with alzheimers. She is so sweet and takes such good care of my mom. I dont k ow what wed do without her. Everybody in administrative roles have worked with me to get her ins straightened out. I definitely recommend Prescott House.

Great facility, lots of hardworking and caring employees who genuinely care for patients and…read moreresidents. Highly recommend.

Hello, Kindly note, I would like to thank all of you for the help, encouragement, and sincere…read moresupport that you accommodated me with during my stay at sober house INC in the same way, I would appreciate it if you could keep the fire burning, it was a memorable experience and offered me an opportunity to sit safely and reflect on my life. In addition, I have made permanent and meaningful changes in my way of thinking and approach to life. You are God-given in my dire times. Please continue to support, coach, and develop positive thinkers. It was real.

Danielle has done wonders structuring a safe home For men…read moreseeking recovery. Such a beautiful place For and a well structured environment

Methuen Village literally saved my father's life. He was steadily declining in independent living…read moreand has regained all his life energy since moving to MV. He seems 5 years younger today than he did just a few years ago. I can't thank you enough for the amazing gift you have given him and our family! Unlike reviews from earlier years, I can attest that the management and staff are deeply caring and invested in the residents' well being. We are so grateful to have found such a wonderful place for my parents to live.

Methuen Village should not be marketed as an assisted living facility. Very little assistance is…read moregiven to residents. The only thing consistently provided is meals. The cleaning of the individual apartments is subpar. Under 10 minutes to clean entire area including bathroom and kitchenette ! The quick staff turnover is a further indication of a problem with Methuen Village. Gregory Batchelder, the Executive Director, is not receptive to family questions or concerns. He is dismissive and arrogant. Explore all other options before deciding Methuen Village is the answer to you Senior needs.