Hello. Just wanted to share a positive experience (with negative test results)…read moreSunday, late afternoon I was having some dizziness & nausea. Because i'm a caregiver for my grandkids and foster children, i decided to take advantage of being tested . Went to First Call in Gambrills ( previously known as Chesapeake Ergent Care, w/same contact info) They were incredibly well run. -Open 7 days! -no appt needed -wait in-vehicle -lines are outside -Rapid & send out test -Test was not painful, just a bit uncomfortable The swab seemed to be flexible -even with a double line of 12-15 cars, it was well organized, supervised traffic director, smooth process, and a bit over an hour total time spent there ! After some of the negative stories of the process .. I was surprised.

Writing this as I'm in my exam room after and hour wait. I still have yet to be seen my someone and…read morethere was a maximum of 3 patients in the waiting room, one being myself. I can't believe how slow things are running, I've never experienced these kinds of wait time with any urgent care. This is horrible customer service and patient care. Only one single employee even addressed the wait time. I came here thinking I would get more help than from a CVS minute clinical but I was wrong and will never come back here again. The only upside is that everything is great and very clean.

Disclaimer-I visited their other office in Annapolis. After receiving a troublesome result from my…read morephysical that my primary care doctor was unable to explain I had an appointment with Dr. Ipakchi. Trying to get an appointment is challenging, but the front office called and informed me of an opening so I could be seen earlier than expected. I was really impressed by friendliness of the front staff and by the doctor's knowledge. He fully listened to my concerns and ordered another test to test his hypothesis. Luckily for me, everything went ok and I no longer need to visit this office.

Technically, my check-in was for their Annapolis location, but it's not on Yelp yet. Same people,…read morethough. I really love this place. The doctors are super friendly and highly professional. They give you the straight news without fluff, but they have great personalities, too. Friendly, but serious. The administrators have been super wonderful with me, as well. I've talked to the Greenbelt person before and she's very friendly over the phone. The Annapolis rep is as well, and she's very professional but kind and friendly in person, too. Great "bedside manner," so to speak. Knows how to connect to patients, while still being very professional. I obviously don't like that I have to see a doctor, because that generally means you're not 100% healthy, but if I had to pick one, it would be Dr. Ruddick (or Dr. Ipakchi). In fairness, those are the only two I think I have ever dealt with, but they are both amazing. Hard to pick just one.