Very bad service They don't let you enjoy your party they want to do what ever they want they kick…read moreyou out the cleaning ladies mopping our feet basically food they served it whenever they wanted to Dj, fighting over he wanted to play more when we had our musicians first and last time we rent , people look for another place don't rent this place if you want to enjoy and have a beautiful evening

I came to the La Mariposa Resort venue as a wedding guest (rehearsal and day-of ceremony). The…read morevenue is really beautiful, easy to navigate (especially in heels) with a good amount of parking. Our friends had great wedding coordinators and vendors so everyone we encountered was super friendly. There were two sets of bathrooms readily accessible from where the reception was held. The space is really nice - not too large to where space felt underutilized but not too small where it's claustrophobic. It was a great venue and very beautiful overall.

What a beautiful facility and surroundings! We attended a wedding here and it was truly amazing…read more The atmosphere and outdoor environment added to the wedding ceremony. The indoor banquet room was very nice. The staff is very professional and gracious. Definitely look here when you plan your next special family or work event.

I rented some cocktail tables, rectangular tables, linens, glassware and a moonlight for a cocktail…read moreaffair at my house. My experience was overall good but there is room for improvement. For starters, their online catallogue needs to be updated. Customers can visit their showroom, which I did not, so for the online ordering types, they really should update their online catalgoue to refect what they actyally stock. Alot of the colors listed for the linens they didnt have at all, which was frustrating. The woman I placed my ordere with was very nice, but also has room for improvement with regards to attention to detail. They delivered the items to my next door neighbors, thankfully, they called me and it was an easy fix and they weren't sent across town to the wrong place. Their tables are in very poor condition. The wood is old, chipped, and snags on the linens, which I didn't love, but once they were covered it was all good. THe delivery and pick up teams were cordial and super fast. Very easy to work with. I'd consider ordering from here again, but perhaps may stop by their showroom first to see what they have in stock, versus having to go back and forth over the phone, requesting photos, etc. That was a little cumbersome.

They did a pretty good Job setting Up the tables , chairs , and heaters. They were a little too…read moreearly for coming to pick up the rentals. The staff did a good Job.

We had a great experience with Bounce Around. Friendly, professional, great communication and the…read morebest part is that they don't have hidden fees. Just super straightforward and a great bouncer. Highly recommend!

So happy I found this company! Wonderful, kind service along with great prices!…read more First thing I absolutely love is you can order online. However, I did have a question. I called and they answered my question no problems. Then I finished checking out via online. Second thing I love. No delivery charge for Rita Ranch!!! The owner is actually located in Rita. So,win! The costumer service was nice and price was perfect! I rented a jump castle, generator, 2 tables and 12 chairs for less than 1 jump castle and generator from other places!

I confess. I made Louise Thomas, the creative director of "Events Made Special," crazy. The…read morewedding plans bogged over two years with the interruption of Covid and my certainty that no one was going to attend the celebration in 2021. After revising our numbers from 100 to 200 within a few weeks, Louise and her staff rose to the occasion(s) and produced a stunning wedding venue at Loews Ventana Canyon Resort. Her attention and demand for detail and perfection made the evening exactly that: a perfect blend of glitters, lights, twinkles and class. She has a vision and makes it work.

From our first meeting, Louise had a plan to make our event stand out against past galas for…read moreSalpointe. She helped us brainstorm to bring our initial ideas for a theme to another level. In addition to helping with our theme and artwork, she developed an amazing décor and lighting plan that brought my vision to life that was within our budget. She even designed the specialty drink, a Fire & Light Martini poured through an ice sculpture of the school foundation logo that blew all of us away. Our gala was held at MOCA downtown last April and the guests were truly awed by the decor, the food and the entertainment. Many said was the most beautiful and fun event they had attended in years. I will be forever grateful for her creativity, patience, dedication and direction. It was a privilege to work with Louise and her amazing staff!

Their website seems to be broken, I can't select any of their inflatable bouncers or anything…read more Their phone number seems to be disconnected. Are they out of business?

This was our first time renting a bounce house. Marklin was on time , set up quickly, and he was…read morevery polite. Also, the bounce house was clean and in good condition. I would definitely recommend this company to my friends.

The event owner and organizer didn't follow the client's instructions. The security guards didn't…read moreask for the invitation at the door, and uninvited guests entered. Because of this, family members who were visiting from out of town couldn't get into the event. What should have been a joyful moment turned into chaos.

I had reserved my daughters quince at this location. After putting the money down and putting a…read morelittle extra, I had called a few months after to make a payment when I was told that I lost my date. I asked about this and she stated that I did not give month to month payments I asked about getting my money that I put extra and she stated no refunds.. I asked why did they not contact me and she stated that they tried.. never did I get an email, or a phone call about losing my daughters quince date. A few months after this, I receive a call from the owner (surprisingly they DID have my new #) asking if I wanted to give my date away, which was for May 20 2017. The reason of her contacting me at the time was meant for another party, she had over booked my date with two other parties because she mentioned to different party events until I mentioned my daughters name. I was furious because these past couple of months I have been looking for another event hall. I stated to the owner how she told me that I lost the date and she said yes but she was not in the office at that time. To make the story shorter.... a friend posted a picture about this reception. I made a comment on how it is a beautiful reception area however, I had a bad experience with customer service... the owner commented on that post. Arguing about my contract giving my personal contract information online in social media, as I commented about this her response was she never had any contact information.... after a few replies back and fourth and no professionalism on the behalf of customer service I showed her and to everyone viewing a screen shot that she contact me on my new number...Her reasoning to argue was irrelevant and very unprofessional. Never did she try to apologize. They only care about your money but no care for customer satisfaction. Be very careful!!!!

I made this place a five stars even though I did not appreciate the Apple Maps sending me to the…read morewrong address so to speak. But besides that this place has probably the best customer service I've ever experienced with any business! We rented from them and I forgot to get the linens after I even looked at the paperwork and signed for it. After returning to work to do some last-minute close up I realized that I didn't get the linens. I called their location and they were so quick in responding that I was able to return there after hours and pick up my linens. I even had three different people from that location. Call me to check on me to apologize. It made me feel good and lessened my stress for the event that I was planning, but I am partially to blame for this. I truly appreciate all of the help and their customer service! I highly recommend renting from this location! I'm not sure if they do this all the time or experience this all the time, but my experience was truly nothing less than five stars. Thank you to everyone there that helped me!

Tables and chairs arrived on time and placed in our back yard. When I started to set up the tables…read moreI noticed that the table legs had no protective covers on the leg ends. This allowed the sharp ends needing to be wrapped so as not to damage the patio floor. I then started to set up the chairs, I soon discovered that the chairs were extremely dirty and scuffed. It was even necessary to sanitize the chairs due to some type of substance on several chairs. The chairs came wrapped in plastic so this surprised me that they were so dirty. We will certainly think twice before using this company again.