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    Mascoma Dental Associates

    3.0 (8 reviews)
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    Services - Mascoma Dental Associates

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Mascoma Dental Associates Photos

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    Recommended Reviews - Mascoma Dental Associates

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    1 year ago

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    1 year ago

    Dropped me as a patient behind my back. Receptionist was extremely rude and hung up on me when I called to reestablish care.

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    Schell Thomas G, DMD

    Schell Thomas G, DMD

    4.0
    (14 reviews)
    1.1 mi

    BEWARE of this practice, post is long but worth the read…read more I had been a patient for 3 years at this practice, and while always satisfied with my care, things changed with the introduction of a new provider. October 2025 at my regular cleaning, they were "running behind because of the new provider" (quote from my Hygentist Bev). She rushed me in, cleaned my teeth, took new X-rays, and she was off to get the new dentist for the exam. He introduced himself, gave a 2-minute exam, said " nice to meet me and off to the next patient. After his departure, Bev informed me that I needed two crowns and they should be done as soon as possible, for fear of further damage. Interesting....I had not reported any changes or pain. Off to the checkout I go. Checking out the total for the day was $328.00. Evaluation $70, Bitewing Four Image $100, and Prophylaxis $158. The estimate I was given for the two crowns total $4640.00. Wait....you want me to invest $4640.00, allowing someone who spent less than 5 minutes with me doing the work? Nope, getting a second opinion. AND!! I called the office and spoke with the office manager, Pam, about my experience. She told me they would/could do the work at the current price because after the new year, prices go up 5%. Found my wonderful previous provider, made the appointment, arrange for x-rays to be transferred. (See my review at Concord Smiles, 13 Wall St., Dr. Dulock) New appointment, all was going well until I found I needed new X-rays, Schell Dentistry had failed to provide the latest October 2025 and Dr. Dulock needed to see if any changes. Schell's office sent 2023 and 2024, but not 2025! Those of course, were the most important to see the changes for the impending new crown diagnosis. New X-rays were taken and after comparing, Dr. Dulock saw no changes from 2023 and 2024; he felt no crowns were needed at this time. He did mention that perhaps at some point in the future these fillings might need replacing, but not now. Yay, Dr. Dulock, thanks for taking the time! Today, December 16, I called Dr. Schell's office and again spoke with Pam to let her know the October 2025 X-rays were not sent and there had been an "error" perhaps on their end in transferring my files. She put me on hold and when she came back, told me the files had just been transferred. Don't need them today; I needed them yesterday. Pam also informed me that Concord Smiles "could" have called for the X-rays yesterday. Honestly, it took me two phone calls due to a busy signal to talk to her. "We are busy" was her reply when I pointed that out. And when I also pointed out that had the new provider, Dr. Mahlik taken the time to examine my x-rays, perhaps he would have come to the conclusion that no crowns were needed? She, Pam, became very frustrated with me and accused me of being "mean"? Seriously, I thought I was very much under control and being polite based on the service their practice had given me. She did wish me a Happy Holiday or have a nice day wish, it was a brief comment before hanging up on me. Moral of the story - get a second opinion, I'm VERY glad I did.

    I really liked Dr. Schell! He took good care of my chompers, and even repaired the tooth I broke…read moreat Murphy's (see the Murphy's review) and you would never know the bottom 1/3 of my tooth is fake! Well, now you know, but you wouldn't have known if I hadn't told you. His hygienists were cool and for the first time ever explained why flossing daily is so important. I then started to floss daily. Dr. Schell wins! The staff does sorta rush you through and the end of the visit is awkward. Do I stand here? Do I pay? What do I do? Oh, please, somebody tell me I'm so LOST! Eventually they tell you to stand HERE and pay THIS. I also got my teeth whitened with the system where they make a mold of your teeth and the goop goes in the trays that are made from the mold. My trays were uncomfortable and I went back in and they adjusted them. And the goop made my teeth hurt and made me ultra sensitive to sound, which is weird, but I've met somebody else who had that happen to so I am NOT the only one. Anyway, the system worked well and my teeth are white as new snow in Enfield Center. Yay! I also thought it was cool that Dr. Schell was, at least when I saw him, on faculty at Dartmouth. Fancy. He did send my records quite expediently when I moved and changed dentists, and that was very nice. I would see Dr. Schell again, if I ever moved to NH again, which will NEVER ever ever happen. So maybe you can see Dr. Schell instead.

    Photos
    Dr. Schell and Dr. Noble
    Dr. Schell and Dr. Noble
    Schellnoble has light and bright exam rooms

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    Schellnoble has light and bright exam rooms
    Angela J Santavicca DDS AEGD

    Angela J Santavicca DDS AEGD

    3.0
    (2 reviews)
    2.8 mi

    This isn't retail: this is medicine, but friendly and with a glad-I-met-ya attitude…read more Angela is a super dentist who brings in amazing support staff to perform flawless hygiene, insert seamless fillings, all with no lasting pain. Less than two hours after an appointment of two fillings and a cap, the injection sites where Dr. Santavicca had poked me for novocaine had stopped aching. The hardware is as good as I have had in 40+ years of modern dentistry, and the software technology seems to be the optimal level of sophistication (including 3D imaging that accesses "before", "during", and "after" tooth alteration procedures). Another thing I noticed with this nearly all-female staff was that their dexterity was top notch the entire time, 9:00 a.m. to 11:30 a.m. So, it is first thing in the morning, and both the dentist and technician were coordinating very complex checklists of elements with patient, but cheerful airs. How do they do this for every patient? Somehow, they do.

    Dr. Santavicca seems to run her dental practice as if her main priority is to make money, not care…read morefor her patients. Many times I've felt humiliated because I had to wait for my insurance to kick back in before I could proceed with whatever procedure she wanted to perform. And those procedures that she and her colleagues did perform, they did not perform well. I've had numerous problems that were her fault, and yet, I had to pay for her mistakes. I went to another dentist who confirmed that costly mistakes were made. I would not recommend her practice.

    Photos
    Exterior view of our Lebanon dental office

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    Exterior view of our Lebanon dental office
    Aspen Dental - West Lebanon, NH

    Aspen Dental - West Lebanon, NH

    1.9
    (78 reviews)
    3.8 mi

    Less than impressed with the quality of service provided. I live about a half an hour away and…read morewithout any notification via phone, or email my appointments were canceled on 3 separate occasions, so I drove the distance and sat in their waiting room for 20 to 30 minutes just to find out that I had no appointment. I was told that I would need 3 crowns and was brought in for that appointment and while wincing in pain due to the woman drilling one of the three teeth was told that they were nearly done and to just hold on. The person assisting dropped my temporary crown on the floor and then proceeded to rinse it of in warm water. I have been rescheduled several times over for something that should have been done two months ago. Two weeks ago I finally gave up after they changed my appointment to one 5 hours later and opted to schedule my following appointments with the one in Barre, Vt

    I lost a crown and knew I needed a root canal. I was told they have a dentist they could call and…read morehandle it. I wasn't told the truth! They have someone that comes 2 days a month for that and they don't take insurance. I put my issues aside and had the eval so I could get a referral. They only sent one, to another person who didn't take my insurance. I found someone who does take my insurance and called them back asking they send the referral. It's been 3 weeks, I'm on hold yet again... oh wait it timed out and was hung up on. Bottom line don't go!

    Photos
    Aspen Dental - West Lebanon, NH
    Aspen Dental - West Lebanon, NH
    Aspen Dental - West Lebanon, NH

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    Mascoma Dental Associates - generaldentistry - Updated June 2026

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