I am quite pleased with the excellent care I've received. The staff are great. I recommend this…read moreservice to all.

My family has been going her for 20 years and they have always been great. Im not sure where the…read morebad reviews are coming from - but we have had 0 issues with them

Just the "VERY BEST!" Doctors and hygienist! The staff is amazing and friendly. They make you feel…read moreat home for sure. I wouldn't go anywhere else! Quality Care, it's about you first. My Dentist is on top of his game, as much as I hate going to the dentist he makes it worth the while. I can not thank Santavicca Dental Prifessionals, as that's just what they are at their job, Professional

I will start by saying that I really liked the two dentists that evaluated me. The 1 star review is…read morefor the annoyance of them not being able to keep a hygienist and high turn over of staff showing me that there is an internal problem. It is so difficult to book appointments, even if you are an established customer, unless you are booking a procedure with cash flow to the office. I waited a few months post my time for cleaning due to lack of staff only to be notified less than one week before my appointment with phone call stating appointment will need to be canceled due to no hygienist. They then stated when they hire someone they will call me to rebook. I've decided to leave the practice. Plus, the two secretaries both have attitudes making the whole overall experience poor.

This isn't retail: this is medicine, but friendly and with a glad-I-met-ya attitude…read more Angela is a super dentist who brings in amazing support staff to perform flawless hygiene, insert seamless fillings, all with no lasting pain. Less than two hours after an appointment of two fillings and a cap, the injection sites where Dr. Santavicca had poked me for novocaine had stopped aching. The hardware is as good as I have had in 40+ years of modern dentistry, and the software technology seems to be the optimal level of sophistication (including 3D imaging that accesses "before", "during", and "after" tooth alteration procedures). Another thing I noticed with this nearly all-female staff was that their dexterity was top notch the entire time, 9:00 a.m. to 11:30 a.m. So, it is first thing in the morning, and both the dentist and technician were coordinating very complex checklists of elements with patient, but cheerful airs. How do they do this for every patient? Somehow, they do.

Dr. Santavicca seems to run her dental practice as if her main priority is to make money, not care…read morefor her patients. Many times I've felt humiliated because I had to wait for my insurance to kick back in before I could proceed with whatever procedure she wanted to perform. And those procedures that she and her colleagues did perform, they did not perform well. I've had numerous problems that were her fault, and yet, I had to pay for her mistakes. I went to another dentist who confirmed that costly mistakes were made. I would not recommend her practice.

Less than impressed with the quality of service provided. I live about a half an hour away and…read morewithout any notification via phone, or email my appointments were canceled on 3 separate occasions, so I drove the distance and sat in their waiting room for 20 to 30 minutes just to find out that I had no appointment. I was told that I would need 3 crowns and was brought in for that appointment and while wincing in pain due to the woman drilling one of the three teeth was told that they were nearly done and to just hold on. The person assisting dropped my temporary crown on the floor and then proceeded to rinse it of in warm water. I have been rescheduled several times over for something that should have been done two months ago. Two weeks ago I finally gave up after they changed my appointment to one 5 hours later and opted to schedule my following appointments with the one in Barre, Vt

I lost a crown and knew I needed a root canal. I was told they have a dentist they could call and…read morehandle it. I wasn't told the truth! They have someone that comes 2 days a month for that and they don't take insurance. I put my issues aside and had the eval so I could get a referral. They only sent one, to another person who didn't take my insurance. I found someone who does take my insurance and called them back asking they send the referral. It's been 3 weeks, I'm on hold yet again... oh wait it timed out and was hung up on. Bottom line don't go!

Dr. Patel is very condescending and Arrogant. I had 1 crown done which turned into 2 and from the…read morestart did not feel right. I told her so before it was cemented in. She said it will be fine and cemented it in anyway. My bite was messed up and when I went back she said it is perfect and she does not make mistakes. I just need to get over it. I went to another dentist who immediately saw that the crown was way too sharp and he filed it down and was much better. Then I had to go back a second time to this other dentist for some pain and they found a chunk of cement that Dr. Patel did not clean off. I was in pain and had not eaten in days because of what she did and I was literally crying her chair. She was cold, and uncaring and told me she was right and I needed to deal with it. I strongly suggest you do not go there!

Arrogant, disrespectful providers. Never have had a less professional experience. Prices are higher…read morethan anywhere else we have been in New England. They claim to be in network, but charge far beyond what insurance pays and then blames the insurance. I do not recommend them.

The reception and assisting staff were very friendly. Dr. Syed was cold and allusive at best. He…read moredid not have the calm, reassuring, or even patient demeanor that one expects from a dentist-.He was gruff, and generated the air that he was in a bad mood. His only words during the entire hour long procedure were " stop moving." He completed my root canal surgery, and filled additional cavities- however he also prepped the area for a crown- which I have no plans on getting as it is a back tooth- driving my copay up significantly. I do not ever plan on returning.

I had dental emergency with face swelling and fever , and Dr Natalia Streltsov scheduled to see me…read morethe same day , and successfully resolved my problem. She quickly assessed what was the issue , suggested treatment and I was feeling better after the procedure and my issues got resolved. She gave me clear instructions what to do after the procedure and followed up with me the next day . Thank you Dr. Strealsov!

Dr.Phillips and his team have been amazing! They have literally transformed me!…read more They are very kind and current with the latest techniques. I am a very nervous patient and I keep coming back and literally have only cried once! So that's a real accomplishment for Dr.Phillips.In addition to making my Teeth look better than they ever have. This group is great and I would really recommend them.

Roger Phillips has been my dentist for over 15 years and I love going to my dentist appointments…read moreevery 6 months! The staff feels like family, and Dr. Phillips comes in for every appointment and checks up on your teeth personally, and he always remembers everything about me and asks for life updates. I'm about to move and am so sad to realize that I'll have to find another dentist- I can't express how happy I am with the years of friendliness and expert teeth cleaning. Thank you Dr. Phillips!