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    Mason City Roofing

    1.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mason City Roofing

    New roof installation

    Roof repair

    Roof replacement

    Mason City Roofing Photos

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    5 years ago

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    6 years ago

    Misquoted roof, threatened legal action if I didn't pay substantially larger amount (admitted to messing up quote). Poor communication.

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    Midwest Construction & Supply

    Midwest Construction & Supply

    (1 review)

    Overpriced and never on time. Their receptionist that does the scheduling is seriously dumber than…read morea box of rocks. No idea on what she is talking about and acts very very privileged - must be a relative or friend of the owners perhaps? Anyway terrible service. They did one of my doors - they had to come out many many times after to fix the same issue. Guess what - they use a third party to do all the work so you end up paying 3X the money at the very least. Not worth it at all. 1. Of course I'm not going to use my real name or city 2. I have receipts to prove I have used this firm. 3. I only rate the bad experiences. As you can see from the response given below by their representative, they have an attitude which resonates "they couldn't careless." This is a town of older folks so when young folks expose the facts the merchant / service provider can't handle it Today July 10th I'm getting harassed by the receptionist Jordan who is pushing me to contact her and give responses on private messaging. She even went so far as to state that she will research the IP address and for a lack of better words track me down. They don't seem to understand that I am no longer interested in doing business with them and any further pressure would be construed as harassment at the very least.

    From the owner: "Quality Products-Quality Installation" is not only Midwest…read more Construction's motto, but it is what we provide. The Iowa remodeling leader was founded in 1958 by Alex P. Despenas and continues to be a family run business specializing in exterior home remodeling in Iowa and southern Minnesota.

    The Window Source

    The Window Source

    (3 reviews)

    If I could give ZERO stars, I would. This company will not stand behind their so called "No Fine…read morePrint Lifetime Warranty" We had 12 windows that were installed in 2021. After the first install, we noticed right away that several windows had glass defects - it was a painful process to get them replaced. Then we noticed in Sept 2024 that another 5 have glass defects and Roberta Reams and Tom Carmody will not return calls or return emails. We are stuck with these defective windows in a beautiful great room. Avoid this company- they are also known as Iowa's Best Windows.

    We purchased both windows and siding from Window Source of Central Iowa. The windows are functional…read morebut quality control is lacking at the factory. The installers that they hired did a crappy job! Tom Carmody had to personally come out and redo some of the work that they did! We had three windows replaced under warranty and that took forever to do so, or so it seemed! We also had siding installed by this company. That was a major, major, mistake! The siding workmen left a mess for us to clean up! After the weather cooled off, we discovered gaps where the siding was butted together. The ends of the siding are supposed to be overlapping. They overlapped the siding on most of the house! This is to allow for heating and cooling as the siding will expand and contract. This is normal. For some reason, the installers butted at least 6 pieces of siding and they shrink when cold leaving a 1/4" gap. Even in the summer, some gaps are visible because the installers cut the siding crooked. They also used "J" channel around the windows and doors and did a piss poor job of it! We gave the workmen with the siding company new outdoor lights to install on the front of the garage. They installed them and didn't realize (or didn't care) that the lights were crooked! One light was 6" higher than the other! So, Roberta (the office lady) said, after we complained, that they can't repair the siding because Window Source doesn't do electrical wiring. I immediately had a electrician move one of the light's electrical boxes to make both lights the same height, and install the lights. Tom Carmody told us that they would come and fix the gaps in the siding and repair the siding by the light. The siding was installed in September of 2022! Tom Carmody and Kent Reams were both here inspecting the siding and the crooked light on April 21st, 2023! I have called Roberta at the the Window Source office many (many) times and asked that Tom Carmody (or Kent Reams) return our calls. We have filed three complaints with the Better Business Bureau. The warranty windows were finally installed by Tom Carmody, one of which is crooked. So far, no return calls on the siding, no letters, no email, nothing! So we still have the gaps in the siding and a hole in the the front of the garage. The saga continues as we are now seeking legal advice! I would strongly advise anyone looking for a window or siding company to look elsewhere! Roberta gave us the company address in Reinbeck Iowa. They are actually in Cedar Falls!

    Mason City Roofing - roofing - Updated July 2026

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