Elena and her staff are the friendliest desk. While the doctors are great, they have changed…read morethroughout the years and I followed their new location when they moved because of Elena. She has such a cheerful attitude and it reflects in the rest of everyone's moods there.

Very unprofessional and rude staff. Was looking to sign my son up as a new patient and every…read moreinteraction leading up to his appointment, the staff I spoke to was extremely rude and unpleasant so I cancelled his appointment. Please train your staff on good customer service and how important new customers are.

My experience started off well. But has gone down hill since…read more Agreed to snap on implants at the Stone Oak office. After the first 2 surgeries the office closed for good. I had paid in full with care credit. They said I could finish the procedure at the alamo heights office with another Doctor. I did so. However, I keep getting a bill for $1700.00. I paid my original contract in full $10,000.00 after insurance. And to top it off, one of my implants just fell out after approximately 3 weeks. Needless to say, I am VERY DISAPPOINTED.

I went to this clinic a while back for a teeth cleaning and I learned that what they do is engage…read morein scare tactics. Let me explain. They dutifully take a lot of x rays of your teeth, the full mouth scan and then they place you in a room, alone with images of what they have scanned. It took me a while to realize that what I was looking at was my mouth because my teeth looked absolutely terrible. They use some kind of weird lighting trick to make your teeth look very yellowed. My teeth are not that horrible and are nice to look at. I wrote on their sheet that I was overall pleased with my smile. Then after viewing that screen for a while, about four females came into the room and said I had heavy bone loss and their clinic couldn't even do a routine cleaning. They wanted to refer me to a bone specialist like the specialist could restore my bones! They also talked about dentures and I flat out told them, I would NOT be receiving dentures. Oh, and another thing. At the end of the visit, they give you a looooong list of things you can buy or procedures you can have done to your mouth. I looked at the final cost and it was about four thousand dollars. Yup! You read that right. I will never return.

They fit me in today, first an emergency crown replacement…read more Amazing! Kind! Professional. I really appreciate all of the staff. Highly recommend this practice to anyone who needs dental care.

Bottom line, they spent a ton of money on this new facility, so don't expect anything to be…read moreaffordable and for the upsells to be strong. In coming here for an initial cleaning and exam, I noticed a lot of differences from my usual Dallas dentist. One, they don't use a different polish on veneers than on regular teeth (which my previous dentist did). Two, the tech who worked on my teeth was rough, especially on the gum line around my veneer. And three, while the office design was nice, the technology they used for the cleaning was a bit old-school (dated). I'm just used to a practice that uses newer forms of cleaning and polishing procedure. As I was private pay, the total was $250+, which is highway robbery for a simple cleaning. I go every few months, so my teeth are almost always never a problem. I was in and out in 30-40 minutes. The cost didn't come anywhere near equating to the experience. My search for a dentist in SA continues.

Step back in time but in a good way. No selling extra goods…read morehere Back to basics Trusted experienced Doctor with no frills Small office he does his own cleaning Nothing fancy here and I like that Get to the point and leave with a smile

They do shabby work on you and charge you thousands and then they want more money to fix the mess…read morethat they did. Thousands of dollars more! That's not cool, you should be able to get something done right after you pay them $4,000 cash, up front, paid in full. I didn't make payments. What a scam!!! If there were zero stars, that's what I would have chosen!

Had to have dentures realigned after getting them a bit over two yrs ago at Affordable. Staff is…read morealways very welcoming and pleasant and everything else you want in customer service...outstanding in my opinion! The tech " Joseph" went above and beyond to make sure everything went right for me! The dentist ...I love! He's always on target! Highly recommended! I'm 68 yrs young! Cynthia

I was in desperate need of a new smile, so I researched a few places before I decided to go with…read moreDr. Singh at Affordable Dentures & Implants on Austin Hwy. Dr. Singh painlessly removed my 14 teeth quickly and efficiently. I was very impressed. Her surgical technique is impeccable. The clinic is clean, very user friendly and all staff that I encountered were very friendly and professional. Dr. Singh, Ms. Vela, Ms. Katherine and Mr. John are true professionals, they made me feel safe and relaxed. Mr. John is the dental lab tech who makes the dentures, and he is a true artist! If I had to do this again I would definitely do it with Dr. Singh and her staff at Affordable Dentures & Implants. So if you're in need of an awesome denture experience, do not hesitate. Set up an appointment with this clinic today!!!

Few hiccups. Communication between local branch and 800 number/ call center was not on point. Was…read moreasked to call back with insurance info, tried calling local office, and didn't know that my call was forwarded to call ctr. Relayed information to a different call ctr rep, but for some reason it didn't make it to the local branch. Received call from original call ctr rep the day before to confirm my 0900 appt time thinking everything was kosher. Got to the branch for my appt, check in, and find that my insurance info was missing. Anyway, stuff had to get done, receptionist said it would take approx. 40-45 min to get the insurance info, 0900 turned into 1000, 1000 turned into 1100, by that time I'm getting hungry and ready for lunch, but remembered that you're not suppose to eat or drink after the fluoride treatment. I get that this is my first time to this branch, paperwork is needed, insurance, yada, yada, yada...but as seamless as it "was" to set the appt, I was hoping for a smooth visit. First impressions? Facility, lobby and office are nice and clean. Bummer I couldn't get in at my appointed time. Hurry up fluoride treatment, I'm starving!

I have heard this company is TERRIBLE and I didn't want to believe it because I had to take my…read moredaughter to them. I made an appointment 1 month out with 1 of the ladies in the back. She gave me an appointment card with the date May 29 @ 5:00 I arrived on time and the supposible office manager and another reception told me I was late and my daughters appointment was at 4:30 when I showed them the reminder card and told them the lady in the back gave me a card for today and scheduled the appointment for 5:00 this date. I WOULDN'T RECOMMEND BRIDENT ON AUSTIN HIGHWAY TO ANYONE nor would I RECOMMEND BRIDENT next to the North Stsr Mall. There staff is terrible. I would definitely give both these 2 dentist offices a 1 or a 0. They need better customer service, they need to ANSWER the phones and customers, if the back office were the dentist works schedules they appointment the front office and the back office should COMMUNICATE.

The current dentist is no longer the same. Dr Pfeiffer was such a great dentist. Loved everything…read moreabout him. How ever he retired and the pratice has really taken a turn for the worst. The current dentist is much lower competence. She does not do the same method of drilling with localized anasthetic. The office is very legalistic and always looking for ways to ding you for changing appointments. So sad, because we loved this place. Every year they make you refill out your paper work again (five forms). Instead of asking if anything has changed, they basically make you do the job of the front desk lady and fill everything out yourself. With 5 of our family going there I just don't have time for this any more.

Best dentist and staff, bar none! They are also dog lovers....In fact saved a lost dog during my…read morevisit! First rate, and been to many dentists over the years! One Million Stars for All the Staff Here!

I highly recommend visiting this office! I recently had three impacted wisdom teeth and one that…read moreneeded to be pulled. I had a consultation with Dr. Holtquist who explained everything in great detail and warned me of any complications that could arise. A few days before my surgery, the office let me know that Dr. Holtquist had a personal matter to attend to and that Dr. Medley would be performing my surgery The day of surgery I walked in nervous and was quickly put at ease with the warmth and kindness of Dr. Medley. It was honestly the easiest and best experience I've had with a surgery. I was sedated for 99% of the procedure and only remember him telling me when they were moving on to my next tooth. About a week later, I started to have some pain in one area and called the office. Abby was extremely helpful in getting me scheduled for a follow up the next day. Dr. Medley explained everything he would do again and packed my socket with some medicated gauze which took all of 3 minutes and quelled my pain within 15 minutes. I cannot rave enough about this office, the helpful staff, or Dr. Medley. If anyone every needs a recommendation, this will be the office I tell them about.

Rating Dr. Medley Only - Great experience…read more He's very informative and made me feel very comfortable. In the two days post surgery, I started feeling severe pain, assuming I may have a dry socket, called the office and was accommodated even on a holiday, which truly meant the world to me. The pain, immediately started to subside and I was able to proceed as normal with the healing process. Super thankful to Dr. Medley and partner for everything.

Absolutely amazing!! Not only are they thorough, but they take the time you need to help you feel…read morecalm and less anxious. If you're like me and get anxiety going to the dentist then Swish is where you wanna go. From the office staff to the doctors they have the experience and skills to apply the care you need. The technology is amazing but ultimately they provide you with a care plan and preventative care. Highly recommend!!

Great place and great customer service! The team made me feel so comfortable and were so…read moreknowledgeable. The place is really nice, upgraded and most importantly the dentist is amazing. Shout out to Pedro for taking care of all my questions, comments and concerns. The only thing I didn't like was that the front desk staff can have conversations on the side that are too loud. Doesn't look professional from someone who's waiting in lobby. Definitely will be coming back!

OVERALL (5-stars) I feel that my overall experience deserved…read more5-stars due to the actual professionalism and expertise of the dental hygienist who cleaned my teeth, and her assistants. Her service from beginning to end definitely made up for some small things that occurred at check-in time. For that I want to send out a much deserved, "THANK YOU" to a very professional, patient, and expert hygienist -- "Christina" for taking such great care of me and my son. WAITING ROOM (3-1/2 stars) The waiting room is stylishly decorated with modern seating, a mini fridge full of bottled water, and a Keurig. However, I found the furniture arrangement a bit disconcerting. After opening the door to the waiting room to enter, I was greeted by two chairs back to back, set in the center of the floor. I had to walk around them to make it to the desk, and it left me wondering how awkward it would have been if they had been occupied by waiting patients. The waiting room is a bit narrow, so I can see how that arrangement may be the only way those extra chairs could be added, but I definitely found it awkward. CHECK-IN (3-1/2 stars) Admittedly, things were a bit confusing at check-in, as I guess I was supposed to do a bit more to arrange the delivery of my x-rays from my former provider; however, the staff was eager to help and worked around that situation until I could get in touch with my former dentist to have the x-rays sent over. NHD explained that they'd recommend that we wait to have my records sent over, so that I wouldn't repeat any services that I'd already received, and avoid being charged by my insurance provider. I definitely felt as if they were looking out for my best interests, despite any inconveniences to their scheduling. E-DOCUMENTS & E-SIGN (4-stars) I completed the necessary 'paperwork' on an iPad, which was convenient and easy -- very user-friendly. Then, I was called up to the front to sign after verbally listening to more policies. I would recommend that a very simple "what to expect" be given to each new patient when they arrive -- something like, "So, we will have you fill out the majority of the paperwork on the iPad, then call you up to have you e-sign a couple of additional items. Once that is completed, we will be calling you back right away." I am not an audible learner, and would have appreciated a screen to look at while the receptionist read the document that I was expected to sign. CLEANING & TREATMENT (5+++ stars) Since this is what really matters, I've decided that this is the most important piece and what I based the 5-stars overall on. The dental tech was polite and professional, and she quickly answered all of my questions. Once my x-rays were completed, I was greeted by a polite, confident, and professional dental hygienist, named Christina, who proceeded to examine and clean my teeth. She used some really amazing new technology, which really expedited the process. Rather than slowly, hand-scraping coffee stains from my teeth, she employed a dental pressure-washer of sorts, that essentially cut the time in half -- not to mention the icky, scraping sounds, and feelings from hand-scraping. EXPLANATION OF BENEFITS AND CHARGES (5+ stars) Once she was finished, the dentists came right in and confirmed that I did need a filling. When I requested to have an appointment for that ASAP, they were happy to accommodate me early the following week without question. Additionally, another front office staff member was at the ready to explain what my charges for the filling were going to look like. She broke down the explanation of benefits, and what they expected the insurance to cover and what I was expected to pay out of pocket. I found this very helpful, and appreciated the detail. The staff member covering this portion of my visit was also professional and engaging, and I really enjoyed my conversation with her as well, despite the fact that I don't remember her name. RECOMMENDATION I would definitely recommend NH Dental to my friends and family, and I feel fortunate to have found them!

Doctors are great. However, the retainers provided crack too easily and are very expensive (over…read more$300) to keep replacing over what seems like a material quality issue. There should be some minimum time warranty on them.