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    Mason Gray Strange

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

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    15 years ago

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    Auction Blue

    Auction Blue

    2.8(4 reviews)
    6.7 km

    I had several experiences with Auction Blue, they are rude and customer service is shocking I won a…read moresandwich press several years ago. I rang up and asked the lady what the delivery price is as I wanted a total price and I was willing to pay then and there she said oh sorry the boss handles delivery prices you will have to get in touch with him I said can you put me through she said hes out of the office. I said no worries Ill email him which I did several times got no replied, emailed the lady got no reply. I am out with friends and I get a phone call its the lady asking me why I haven't paid. I told her I emailed the boss at least 3 times and got no answer and I email her and got no answer. All she said was well its going to be relisted sorry. I said hang on the lady I spoke to said I had to talk the boss she said that was me I said I haven't been able to get hold of him and she spoke to me as if it was not her problem and sarcastic. Then I get banned from bidding and it wasn't my fault a few years before that i bid on a car which I won I drove to where it was it looked nothing like the photos the mags were gone and stockies where put on it had no stereo either it seemed the like wreckers where it was stored as repo took them off and sold them. I have got nothing but rudeness from this Auction House and I not the first the lady must be married to the boss so she doesn't care how she treats customers, my house mate won some horse racing stuff and it magically disappeared when we went to collect it.

    Be aware!! Had an experience with Auction blue, bought painting, however found out that they sold…read moreme stolen painting!! Still under investigation. They refused to communicate with me, were rude and abrupt on the phone and pretty much told me that its my problem now !!!!!

    The Auction Rooms

    The Auction Rooms

    3.3(4 reviews)
    3.3 km
    $$

    Quite a cool place if you like auctions, and who doesn't enjoy grabbing a bargain, or at least…read morefighting against some other bidder on the floor with five dollar incremental blows? The boss Lachlan does quite a lot of deceased estates as well as businesses that have gone to the wall. You would start by going to their web site to download a catalogue of what they have listed on the next auction, or it can be collected from the rooms if you don't want to do it over the net. They have all the details on the website, or else give Lachlan a call and chat with him - the usual rules apply - you have to register as a bidder and there are some items that have a reserve price etc. The auctions happen every second Thursday from 9AM. You can register on an email list with them so if you are a serious restorer or second hand vendor yourself you can always be in the know as to what they have coming up. Like any auction house it is all relevant to whatever has come in that they are needing to clear. The reverse side of all of that is if you have items you want to sell at auction these folk have a lot of good experience and will be able to give you some idea as to what chance you have for getting rid of certain things.

    I visited auction rooms today and as soon as I'm in the door the owner confronted me about the…read morereview below, asking how I dare writes review like that (showing me a printout of it) without speaking to him first before proceeding to call me an underhanded f*wit and a*hole for posting it. I'd already spoken to his staff, they didn't care, I left after spending over $1,000 that day and never spent a large sum there after this experience. "Business is about building relationships" he tells me, and that I've just lost this one and told me to leave the premises and spend my money elsewhere. ----------- Review left on Google and Facebook As a seller I'd never consider listing here. As a past (never again) bidder they make it very hard, if you actually work (and have money to spend) there's an extremely limited window for viewing and collecting goods. I've had to reconsider placing serious bids because I work normal hours and can't get in to collect goods unlike other auction houses which have after hours viewing and collection. More about moving as much stuff through as quickly as they can rather than getting the best price for the vendor. They do get good stuff but they will damage it after you've won it and take no accountability or even apologise. Bought an armchair which had been shifted from its original position and found it pressed up against a metal H beam, prior to auction the timber was perfect. Big chunk taken out and grey paint from the H beam left behind... Confronted them and they said "there's nothing I can do about it". Awesome, you've damaged my stuff. Consider your bids wisely the item you take away may be worth considerably less before you actually collect it.

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    Mason Gray Strange - auctionhouses - Updated July 2026

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