I visited auction rooms today and as soon as I'm in the door the owner confronted me about the review below, asking how I dare writes review like that (showing me a printout of it) without speaking to him first before proceeding to call me an underhanded f*wit and a*hole for posting it.
I'd already spoken to his staff, they didn't care, I left after spending over $1,000 that day and never spent a large sum there after this experience.
"Business is about building relationships" he tells me, and that I've just lost this one and told me to leave the premises and spend my money elsewhere.
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Review left on Google and Facebook
As a seller I'd never consider listing here.
As a past (never again) bidder they make it very hard, if you actually work (and have money to spend) there's an extremely limited window for viewing and collecting goods. I've had to reconsider placing serious bids because I work normal hours and can't get in to collect goods unlike other auction houses which have after hours viewing and collection.
More about moving as much stuff through as quickly as they can rather than getting the best price for the vendor.
They do get good stuff but they will damage it after you've won it and take no accountability or even apologise.
Bought an armchair which had been shifted from its original position and found it pressed up against a metal H beam, prior to auction the timber was perfect. Big chunk taken out and grey paint from the H beam left behind... Confronted them and they said "there's nothing I can do about it". Awesome, you've damaged my stuff.
Consider your bids wisely the item you take away may be worth considerably less before you actually collect it. read more