My family uses Townley Kenton, and after my parents pushed me out of the nest, I'm a customer too!…read moreI only use them for auto insurance, but it's great because my agent does all of the work for me, all I do is pay the insurance company! They will shop companies and provide you with several quotes based on your needs, you take the cheapest one and you're set! They are very attentive, and always willing to help. If you send a phone call or email, it will be addressed quickly. I needed proof of insurance sent to my credit union. I called, and they had it emailed to me within the hour. No matter the size of your account, they treat you like a star. Highly recommended.

Heather at John Cook's office can assist with all your insurance needs. Professional and personal…read morecare. Every time I call she helps me handle my needs for coverages, bills and claims. She is always helpful and gets the answers I need and helps me understand the processes and apps. Thank you State Farm!

I've been using this State Farm agency for a few years now and have had the best experience working…read morewith an insurance agency. Heather Fields is great. She's very responsive, friendly, helpful, knowledgeable and the list goes on. I am a happy customer.

I cant say enough about Sumbo Omonaiye with State Farm, she is amazing! She made getting both my…read morehomeowners and auto insurance simple, explained everything clearly, and got me the best coverage at a great price. Sumbo is professional, caring, and always goes above and beyond. If you're looking for an insurance agent who is knowledgeable, trustworthy, and truly puts her clients first, I highly recommend Sumbo Omonaiye!

I've really enjoyed my service at Carter's State Farm. I called with a request quote the other day…read moreand they were the first one's to get back to me. I know State Farm is usually a little higher than others but I definitely think it's worth the cost. Firstly, I can always go in and talk and to someone to call someone. I've worked with Garrett and he's been great. Very helpful and actually seems concerned for my well-ring. I don't feel like I'm wading through a big machine. They've got a mobile application which is really nice to use. Also, they actually send you a check for when you car depreciates because of an accident. Other companies make your request it and it normally fails. I'd strongly recommend these guys for sure.

I have worked with Garrett Dagastino and found him to be extremely professional, knowledgeable and…read morehelpful. He actually took the time to review some policies I was offered through work and helped me to make some decisions. I can presume that Garrett is an example of the rest of the team at Carter, sowould highly recommend this agency for all your insurance needs.

Great office, with friendly staff and knowledgeable. Offers annual views for all your policies and…read morediscusses any additional discounts you can take advantage of if you can qualify or take like Defensive Driving Driving which is free and provides the discount for 3 years. Each driver who has a clean record within the past 3 years can impact your premium.

Bobby was super helpful with helping me weigh options when i suddenly needed to purchase a new car…read more He answered a million questions willingly and even ran VIN numbers while i was at the dealership. Highly recommend

Great insurance office with great staff! I was able to get better coverage and at a better rate…read morethan with my previous insurance.

Extremely unhappy with the lack of communication, honesty and professionalism. I have been beyond…read morepatient for 28 days. My son has been paying on a policy since July 2022. Every month, $313.27 are taken out of his account. On March 1, 2023 my son was pulled over by an officer that hand randomly ran his tag and in his system, it showed that the car had NO INSURANCE! We called State Farm's Customer Service (1 800-782-8332) and we spoke with several Customer Service Representatives whom ALL told us "this is weird, we see your son's information but there is NO POLICY! It seem's that the Agent dropped the ball on this one". My son received a citation for not having insurance. On March 2, 2023 I called Josh Minore's Office and alert them of the situation. I have been told that they apologize, when this policy was written that it was left in "limbo" and no one noticed it. I have been told that when this policy was written, it was sent to their underwriters team and "somehow" the underwriters team never sent it back. My son received his insurance binder and insurance card so we thought everything was legit and it was not. On March 1st, I paid $96.11 to add him to another policy while they fix this mistake. Jose told me that it would be refunded by the end of day on March 3rd and it never did. However, Allison said it would be refunded until this was handled. April 10th is our next billing cycle and TODAY, March 29th.... they took out another $313. 27 from my son's account. I emailed Allison 5 days ago asking how would the billing situation would work out and she never replied UNTIL today after I followed up. With them all being parents, you would think that they would be more understanding and helpful, but NO. It's through their customers that they support their families and this is the type of services that we got. I share to avoid it happening to anyone else.

I have been with Ms.Bond almost 10yrs., if not more. She has been doing business with my family at…read moreleast 20 yrs. When I say Ms.Bond is the best in the business it's an understatement she's a true gem within State Farm. The world class experience I receive any and every time I need her is unmatched. It's hard to find good insurance agents so anyone looking for good insurance Ms.Bond will get you right!!!!!!!

We've been going to Carlos for several years now for home, auto, and any insurance questions and he…read more(and the rest of the staff) has always been helpful, thorough, and quick to respond to everything. The rates we get are very good and competitive. I was even in an accident in a rental car and they (and everyone else I talked to at Allstate) were extremely helpful and I felt they were completely on my side.