Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Colleen Toner of Toner Real Estate made selling our inherited home in Lynn a smooth and positive…read moreexperience. She connected us with excellent painters, carpet installers, and floor refinishers who helped get the house ready quickly and beautifully. Colleen knows the Lynn market inside and out, and her guidance was spot on from pricing to timing. She always responded promptly--whether by phone, text, or email--and made us feel supported throughout the entire process. We highly recommend her.

What sets Colleen apart from other realtors is not just her expertise, but her character. In an…read moreindustry that can often feel fast-paced and sales-driven, Colleen is patient, kind, and never pushy. She prioritizes people over transactions and ensures that her clients feel supported, informed, and confident throughout the entire process. During our home-buying journey, there were many frustrating and stressful moments. At times, the process felt overwhelming and discouraging. Through it all, Colleen remained a steady source of positivity and reassurance. She was always reachable when we needed her, no matter the time or circumstance. Her responsiveness and calm demeanor gave us confidence when we needed it most. What impressed us most was her honesty. On more than one occasion, Colleen advised us that a house we were considering was not right for us. Rather than focusing on making a sale, she focused on making sure we made the right decision for our family. That level of integrity is rare and speaks volumes about her values as a businesswoman. Colleen's support went far beyond showing homes and negotiating contracts. She guided us through a difficult process with empathy, professionalism, and genuine care. Because of her, what could have been an overwhelmingly negative experience became one we look back on with gratitude. Colleen Toner represents the very best of what a businesswoman should be: experienced, ethical, compassionate, and deeply committed to the people she serves. Her impact goes far beyond real estate transactions -- she builds trust, confidence, and lasting relationships.

Liars. Shady, lying liars…read more My husband and I wasted what felt like an eternity trying to buy a house from a seller using Connor Real Estate and they were impossible to deal with. The Connor agents that our real estate agent worked with told her that they could help us find an insurance company that would insure a house with knob and tube wiring (and they could help us finance it), they told us that the wiring did not need to be replaced; they told us that it had been replaced (it hadn't). They also refused to update the status of the house in MLS, despite having a signed contract on the house; refused to assist in getting useful answers to questions like "who owns the retaining wall in the backyard?" and "how old is that water filter in the kitchen?". In the end, the house needed more work than we were willing to put in and trying to negotiate the purchase was no longer worth our time, so we walked away and bought a much nicer house in a better neighborhood. To top it all off, after we walked, Connor's agents updated the MLS listing to state that the deal had fallen through because the buyers had credit issues and lost their financing - a straight up lie.

My boyfriend and I closed on our first, beautiful house, in Wenham Ma on Friday-what a long and…read morestrange journey it was. Having never bought a house before we were clue less on everything! We have very busy schedules and very type A personalities ( or at least I do) and after going through two agents very quickly that we didn't click with we found Colleen at Connor Real Estate-almost by mistake. My boyfriend was given a referral by a work associate for a man at Connor Real Estate that no longer worked there- Colleen answered and offered to meet with us that night! We must have seen over 200 houses-starting with thinking we would buy a foreclosure for like 100 grand and fix it up, to maybe something more complete in Lynn for 150. We looked in Salem, Beverly, Marblehead, Ipswitch, Gloucester, Peabody, Saugus & Wenham. Our ideas and requirements changed daily and Colleen was awesome, always available to answer our questions, show us the listings we wanted to see but also finding whatever it was we wanted that week! After one home inspection that went bad, we continued and ultimately bought a completely renovated home in Wenham near Pleasant Pond thanks to Colleen! She assisted us every step of the way, getting financing under extremely rigid deadlines, following up with appraisers, mortgage lenders. We couldn't have asked for a better agent and would recommend her to anyone looking to buy there home in the North Shore. Colleen is the best!

I would like to say a huge "thank you" to Julia Argoro, who helped me find affordable insurance a…read moreyear ago and has closed it now due to moving out of state. Everything was done very professionally and quickly. It was a pleasure to have such a nice and friendly person as my agent. R. Zhadanovskiy

I can't say enough good things about this place, they genuinely care about their clients. Zeller…read moreInsurance has walked me through the insurance side of starting my business years ago and have been there every step always eager to help. Maryellen is the absolute best and takes pride in her work and client interactions and admittedly I'm not always the easiest to deal with but she always has a smile and a detailed answer to my questions. I've been so happy over the years with Zellar Insurance that I have switched my homeowners insurance to Zeller as well and Nina in that department brings to the table the same professionalism as Maryellen while still being personable. It boils down to this......David is the owner and he's a complete gentleman and they say "it" starts at the top and trickles down....for the best or worst.......well at Zeller Insurance the excellence starts at the top and trickles down. YOU WILL NOT REGRET DEALING WITH THIS AGENCY!!!!

Very helpful with information. I appreciate the time they gave with my questions and concerns.read more

Excellent customer service! Always greeted with a friendly smile and they are genuinely interested…read morein resolving issues.

The customer support at Equitable is the best I have ever seen at any bank. Their tellers as well…read moreas their online support people are courteous and well informed. It's so refreshing to deal with a smaller bank and real people. Thank You!

From the owner: Equitable Bank, your cooperative bank on the North Shore, serves Lynn and Nahant, along with the…read moreNorth Shore communities of Beverly, Danvers, Lynnfield, Marblehead, Melrose, Peabody, Salem, Saugus, Swampscott and Wakefield. We're a local bank specializing in mortgages and we are dedicated to serving our local communities by making it easier to get great rates, talk to a knowledgeable local expert, and apply quickly for the loan that's right for you. Equitable Bank is a mutual cooperative bank founded in 1877. We proudly serve our customers as a full service bank. We are the source for a Massachusetts mortgage and NH mortgage loan. Not only do we service every mortgage we write, we pride ourselves on excellent, local customer service. What we offer Competitively priced mortgage loans. Smart professionals with independent advice, Mortgage financing options with the personal, responsive service you deserve Reaching out...