A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

It was an excellent experience all the way around-considering the whole situation of needing your…read morecar towed sucks! Prompt service with great communication. Driver texted me within 5 minutes of calling for help and arrived 30 minutes from call to pick up- and it was in the thick of rush hour traffic. Driver John was professional, efficient, and courteous. Price was very reasonable and easy. Thanks to everyone for making a stressful situation a little better.

Highly recommend! Crystal was so friendly and helpful. She was able to fit me in their packed…read moreschedule. Jacob, my tow truck driver, arrived early and was also friendly and knowledgeable. If I need tow services, I'm calling them!

I sent an email request after 5pm. I received a. response the next morning. Very professional…read more Took care of what I needed. Sent text messages to keep me updated. Highly recommend using this company. Furthermore, I typically don't send emails from websites due to receiving no response. I am glad i took a chance again. It is clear that family businesses are the way to go as they understand how to treat people and provide great customer service.

The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

We've been taking our 3 cars here for a couple years now. If you need an honest mechanic who…read moredoesn't try to sell you repairs you don't need, this is the place for you. George has been a huge blessing to our family and kept our older cars running. A gift for a family on a tight budget! He's shopped around for parts for us several times. He's flushed the transmissions on a couple of our vehicles. Our van was WAY overdue and the transmission was slipping badly. He suggested an inexpensive additive (put in when refilling) that has made a huge difference. Very glad we found this shop!

My car broke down in SoBro/Indianapolis - the wheel feel off - and I was able to pull over to a…read moreresidential street. After taking to my insurance company, and waiting an hour only to find out a tow was never sent - I was on hold pending a new service provider. A Wards truck passed and stopped to check in on me (thank you kind sir!) and that gave me the idea to call them directly for help. They were kind, quick, and incredibly courteous in quoting me time and price. Oz was my technician, and I could not recommend this company and that gentleman enough. He was helpful, focused, thoughtful, and included me in on everything he was doing to get my car safely into the truck and towed to the garage. Was it my favorite experience? NOPE. Was it better because of Oz, Wards Towing, and their staff? Yep, they are a silver lining to dealing with car trouble. THANK YOU!

Over the weekend, after picking up an item from a friend's house, my car unexpectedly stalled and…read morecould no longer driver. After trying to figure out what was wrong with my car and seeing that it would not make it back to my home on its own, I looked at a few reviews for local towing companies. Ward's was the one that had the most consistent positive reviews, so I gave them a call. The gentleman that answered was kind and gave me a time estimate, apologizing for the long wait, as we were approaching the early evening hours. The tow truck game faster than the estimated time frame and I had my vehicle sitting at home soon waiting to go the mechanics the next day. From the Plainfield area to downtown Indy was about $133 for those looking for an idea of towing pricing.

Excellent service, price and great attitude. The young man who helped me with towing my wife's van…read moresaid the one thing Ive never heard from someone helping me with a crappy situation,"hope you have a better day in spite of this"...that's considerate and great service!

My daughter's car failed while parked at a local fast food restaurant. Boggs arrived before I…read morecould get there from across town and was very efficient They towed the car to my home, backed it in the garage and were quickly on their way. The driver was extremely pleasant, professional, and respected my desire for COVID social distancing. I am very pleased.

Much like the other "not recommended" review, I found the customer service at this shop is less…read morethan acceptable. We were given the name of this shop by someone with many years in the automotive industry in the Indianapolis area. We were told they were the best. Unfortunately, we'll never know. Four months after initially contacting this shop and getting an estimate from them, we were told today, they don't work on BMWs any more because they are too complicated with all their computers. We need a hood and a bumper cover. Nothing that requires even remotely doing anything to a computer on my car. In addition, my car is a 2004. There are 2014 Fords with more advanced computers than what my car has. To top it off, my insurance company has already cut them 2 checks to do the work - thank goodness those are still in my possession! I'm not saying this privately owned business has to take every customer that walks in the door. I'm saying that if you don't want someone's business don't string them along for 4 months. Return phone calls and be professional.

Rick runs a great collision shop. As the parent of 4 children now in their 30s, I know something…read moreabout the subject. Rick is a straight shooter who won't let you waste your money. I also appreciate the integrity in engaging the insurance companies who want him to install used or remanufactured parts. He simply won't do it. Estimates are accurate and reasonable. Often the final bill is lower. Due to the volume of business and returning satisfied customers, it may take a couple of weeks to get the work scheduled, but it is professionally done and always looks as good as new.

Great shop I had battery issues while I was working out of town near Indianapolis and used Yelp to…read morefind a reputable repair shop. I was able to view the shop and read reviews posted. I called and was told to come on in and they would look at my truck. I was able to leave it with them for a inspection of the problem They called and told me it was the alternator It was replaced that morning and I was on my way that afternoon Happy customer

A very friendly family owned business that my S.O. has went to for years for all his automotive…read moreneeds. Obviously I need automotive maintenance and repairs as well so it was a no-brainer to use the same business as him. And I like their warm atmosphere and friendly faces too

Had a flat tire today on 465. They showed up within 20 min from the time I called. WOW! Super nice…read moreand had me back on the road in less than 15 min. Fastest time from roadside assistance company I have ever had. I gave their card to my daughter in case she ever needs emergency help.