Everyone I interacted with was friendly, capable and eager to be helpful. The receptionist and…read moreoffice help all greeted me by name with a smile every time, Dr. Frankovic made me wait long enough to make me wonder once (the only reason this isn't a 5 star review) but every other time, I was immediately shown to a room and seen right at the time of my appointment. My physio was Maria Manzon Barteau and she was excellent. She was never in a hurry or distracted, she was attentive and personable, listened well, explained what she was doing and made sure I understood all the "homework" instructions before I left. All told, they put a pleasant spin on a rather painful experience for me.

Sara is the best massage therapist that I have met! She listened intently to what's bothering me…read moreand answered any questions that I had regarding my pain. The massage was perfect. I generally like my massage a little on the "harder" side and the pressure was great. Sara even asked several times if I wanted to change the pressure. I can't wait for my next appointment with Sara! I won't be going to another massage therapist! The office is clean and bright, the receptionist/office admin was kind and attentive too. All around a wonderful experience!

I had high hopes but I am dissappointed that they charge full cancellation fees when you are…read morebooking occupational therapy for fatigue, ADHD and poor executive functioning. People like this can miss appointments due to their disabilities. Not even a one time waived fee. Automatic $160 charge which insurance will not reimburse. It's pretty harsh.

I live in Montreal and the massage places here are terrible compared to Kitcho's clinic. I came by…read morethe clinic after a friend of mine told me it was a good place for treatments and I was way beyond satisfied with going there. The #1 massage clinic in my opinion, I explained my pain to the therapist and without even having to touch me he already knew what area to focus on. By the end of my 1hour massage I was feeling free of pain. Thanks again! I don't usually write reviews but you truly deserved it. Congratulations on the new place by the way

Care quality was number one . Office experience was enjoyable , type of care was acupunctureread more

We are always accommodated and provided with a safe and relaxed healing environment. The knowledge…read moreand experience that follows, along with honest advice that was provided, was delivered and executed in a professional manner. Thank you

I'm commenting because the same situation described in an earlier post happened to me almost…read moreidentically. As a new patient, I booked an appointment online using a platform that clearly stated the appointment was not confirmed until approved by the clinic. After booking, I never received a confirmation, so I reasonably assumed the appointment had not gone through. Weeks later, I was contacted and informed that I had missed an appointment and would be charged a no‑show fee. I later discovered that both a confirmation email and a reminder email sent prior to the appointment had gone to my junk folder. To add to the confusion, I was also told that the system indicated I had clicked an unsubscribe link and opted out of communications, which I did not do. I only became aware of the emails after finding them in my junk folder. This further underscores how unreliable and unclear the communication process is. This highlights a systemic issue with the appointment platform that needs to be addressed to prevent missed appointments and no‑shows. I understand that the clinic has clear policies in place, and I appreciate that they attempted to offer the remainder of my appointment time before applying the fee. However, the platform does not provide fail‑safe, transparent communication for confirmed appointments--particularly for new patients. Until the system is improved to include explicit confirmation, redundant notifications, and clearer appointment status tracking, situations like this will continue to occur. Charging patients for failures stemming from the booking and communication system reflects poorly on the business. Unfortunately, as a result of this experience, I will be looking elsewhere in Orléans for a new massage clinic.

Always very clean and quiet, with courteous receptionists to welcome me as I walk in. I try to see…read moreShannon if she is available. She has massaged me a few times and respects that I like to be quiet during my appointments. She has also learned that I have a high pain tolerance and isn't shy about really getting in there to loosen my knots, but always makes sure to check I am still okay with the pressure. I leave every appointment feeling sore (no pain, no gain!), but knowing that Shannon did everything in her power to help with my tense muscles.

If you are looking for a quick and easy fix, you should look elsewhere. If you are seriously…read morecommitted to changing your life for the better than this is certainly the place for you. I too first started going to Oaktree through purchase of a daily deal. They cannot properly adjust you without first analyzing your condition and setting out a specific plan for you. As such, in your first meeting all this information is gathered including posture analysis and x-rays.This is a very important step in determining you path to healing and correcting your spinal issues. Oaktree's chiropractic program is also very different from others; they specialize in readjusting the spine over a period of time to help it permanently regain it's proper shape. Many chiropractors focus more on adjusting you based on pain, however this is only a temporary fix, whereas Oak Tree's approach is a life changing commitment. If you are truly committed to a better quality of life and your health I truly recommend visiting OakTree. They are incredibly passionate, amazingly friendly and you will feel like a part of the family immediately. I have never had such a positive experience with any other health practitioner and cannot say enough about this place and their amazing team!

Have been going here for a month for Chiropractic care and I feel 100x better than before!…read more It all started at the Women's Show - Oaktree had a booth and offered free assessments with a discounted rate for your first two visits. I got my assessment and decided to visit the clinic (for lack of a better word - its not very clinic feeling) on Lisgar Ave. near Metcalfe. Let me start out by saying that Dr Emilie and her husband Martin are the sweetest people and run the clinic themselves with the help of a few other specialists. Dr Emilie is the Chiropractor and Martin is the Acupuncturist - they live in the house where the clinic is with their three kids which makes the clinic a very comfortable place to be (although they live upstairs and I've never seen their kids, haha) My first visit was for Xrays and a medical questionnaire to ensure that my treatment would be created and tailored to my specific needs. The second visit was a group setting to get an idea of what chiropractic care does for your body. I'm obvs not a specialist, but the premise is that your spine controls everything about you because it houses all of your nerves and such in your spinal cord. She then takes you individually to give you the results of your xrays and then presents you with the course of action she wants to take for your care. Usually 3x/week for the first few months, then 2x/week a month or two, then down to 1x/week for the next few months. You are able to get an assessment right away after she gives you your results during your second visit to kick off the treatment. (definitely do this!) After my assessment, xrays and the results of my xray, and my first alignment, I started my course of treatment given the freaky posture I had (that I really didn't think was so bad, but the back pain I had for the last year prompted me to get xrayed and holy guacamole does the xray ever speak for itself). EXCITING THING HAPPENED TO ME: After my FIRST treatment the back pain that I have been dealing with for the last year and a half was GONE! I obvs didn't think it would last, yes, I've gone to massage therapists and physiotherapists MANY times for the EXACT same issue, and it helped, but was never fixed. But it's been a month, I have been going regularly, I have yet to be in any kind of pain. I am so thrilled with the treatment I've gotten. I am still on my course of treatment and am loving it. The alignment room is right off of the reception and there are two waiting areas; one in the reception room for everyone (chiro and acupuncture clients (and whoever else is in the house)) and one just behind a frosted window from the chiro tables (2). There are always a few people waiting for their alignments, 4 chairs behind the frosted window and 2 people laying on the tables at a time (one being worked on and one relaxing before their alignment..The funniest thing I find about going, is the comments you hear from people getting aligned! I absolutely love it! Some people are quite vocal and obviously REALLY enjoy their adjustments (you will to, don't worry) I've heard funny things from "oh yeah, that's my favourite spot" to "oooohhhhhhh that felt goooood". Read some more below to and definitely check out the website to get more info on what and how they do it. More about the clinic and the doctors: Dr Emilie approaches her treatment with very thoughtful ideals - she can help with not only aligning your spine to reduce pain and tension in your back, but it can also help improve your immune system, it can take pressure off of your nerves which control your bladder even and many more things that I couldn't eve begin to relay given I was so impressed with the thought that chiropractic adjustments can help with bed wetting in kids, haha. She is licensed to treat everyone; men, women and children, from small babies to the elderly, pregnant and otherwise. She is not the only chiropractor in the office though - on Monday's and some sporadic days when Dr Emilie has training or seminars - Dr Vanessa takes care of the adjustments in the clinic. Dr Vanessa is just as wonderful as Dr Emilie and they really try to connect with their clients in the short time you're together. Chiropractic care has specific hours given all of the patients they sees, and the fact that Dr Emilie is inviting her clients into her home, so they will treat people for a few hours mid-late morning (I think 11-:12:30)and mid to late afternoon (3:30-5:30 ish) I'm assuming because most of their clients come from downtown - this lets them come in on their lunch hours and on their way home from work. They are very flexible with timings for appointments - if you're early or late just shoot them an email and they do their best to accommodate, and given that an adjustment only takes about 2 minutes this is easy for them to do!

I was referred to them by physio at OGH Post knee surgery. I Uber'd there for my appointment that…read moreOttawa Sports set up. after waiting they finally told me I didn't qualify for their program and I would have to pay for assessment and physio. They would not even give me a free assessment. I have been going there for 20+ years for massage and other physio. This is the treatment I received today. Nothing. I then got to pay for another Uber home. After getting nothing from Ottawa Sports. karen Genge

Satisfied customer The service at pro physiotherapy is…read moreexcellent. I personally would like to thank Cherylann and her team Gopal for their great work on my shoulder. They both are professionals, well organized and understanding. They know very well what has to be done.I highly recommand this two for anyone who really needs a help in this center. Regards, Kidist Gemchu

Had my first appointment with Dr. Valerie Robichaud for a chiropractor consultation today and she…read morewas so incredibly nice and very thorough with her tests and questions about my issues. The office is so calming and clean and all the staff are very friendly.

I've been seeing a chiropractic for general health reasons and have always heard how good it is for…read moreyou. Dr Chandan Brar is probably my 5th chiro in the last 10 years. My best experience so far has been with him. If I need to return, he explains why. When something's hurting, he's hands on, finds the problem and addresses it quickly. A friend of mine told me about him and said that he has "good hands." I'd absolutely agree and wouldn't hesitate to send anyone from my family to see Chandan