Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.

Maluhia Massage provides a relaxing environment with a great professional message. You have to…read moregive them try!

From the owner: Located in Toledo, I am a therapist that really cares about your health and wellbeing. With a…read morevariety of massage modalities I am able to find a technique specifically for you.

This review is long overdue. I flew in from Los Angeles during Christmas to visit my family. I was…read morein the absolute worst pain I've ever experienced and spent 3 nights in the ER with no relief. Massages and chiropractor visits daily before I crawled into this place and begged if they could see me. As luck would have it weather was terrible and people were canceling. Shelly was the acupuncturist who had the pleasure of fixing me. After many attempts, going into the books, and using different techniques. She called in the cavalry for backup. Tamara, who Shelly speaks so highly of said that if anyone could find my fix, it was her. Tamara worked her magic but with no avail, then everyone in the office who is certified to stick a needle in somebody gave me a try. Shelly even called in a hypnosis who ironically also goes by Shelly (Michelle). I was there for nearly 6-8 hours everyday being worked on. Each one of them spent so much time and care trying to help me. I was so grateful for each one of them because their attempts at relieving my pain took the edge off just enough to where I could get through the day. Once I returned to California an MRI revealed the injury I was suffering from was 3 herniated discs. An injury like that just takes time to heal (and stem cells). I highly recommend this place and Shelly. I was waiting for her to tell me she couldn't help me, but she kept on trying and never gave up. I expected an accupuncture practice in a small city to be trash but this place is top notch and soars above any acupuncture practice I've been in Los Angeles that just takes your money and sends you away no matter if they helped you or not.

Tamara TCM was and still is the best thing my daughter did for me. I had a stroke in Sepember of…read more2015. After rehab at Flower we went there to see if it would help. I was skeptial but after the 4 visit things started to change. it really helped with my PT and OT. Can not put in words all that has happened, but all for the good, I tell everyone to give it a try, it's helped me so much. I think I'll still go even if I get all better, they say it won't happened, but not gonna stop trying. And with Tamaras and staff help anything possible KEITH T.

Deb Keller is an amazing massage therapist! The deep tissue massages are exactly the right…read morepressure. She always asks what area is troubling you, however, she has the special talent of knowing by touch before she asks! Definitely the BEST massage I have ever had-not only is her skill as a Massage Therapist excellent-Deb is a professional and caring individual whose only goal is to meet your massage needs!

I have been a client of this wellness center for over 15 years. All of the massage therapists are…read morevery talented and very accommodating to my schedule. I would highly recommend this wellness center to everyone! Over the years I have referred many friends and family to the center and they have all received outstanding service and an amazing massage.

Best place to get a massage. Snatched the knots right out of my neck. Lola has some of the best…read moretechniques.

Available appointments are few and far between. It is impossible to stay with same masseur without…read morehaving 6-8 weeks between appointments. Main reason I am giving this establishment a one star is their cancelation policy. The cancelation policy requires minimum 12 day delay after the customer has verbally requested termination of contract. This means that the business can charge your card for monthly membership 12 or more days after you requested the termination. You are required to agree to these terms in writing before they will permit you to terminate your contract. This is simply an unethical money grab. KEEP YOUR MONEY LOCAL!

My experience here was before The Pandemic, so I'm not sure of their policies now! I went here for…read morewaxing services, and I was pleased with the service. I had not gotten much waxing before, and the aesthetician talked me through the process. She did a great job making me comfortable, and with the service. The store has nice private rooms for the service and the lobby/waiting area is very clean and styled. They got my appointments booked over the phone and were able to accommodate my wild schedule. I would recommend if you are looking for a local spa for grooming or massage services!

This is such an amazing day spa, you can definitely feel the good energy and intention behind the…read moreservices. You can feel how passionate Valerie is about massage therapy and that comes across in how she approaches her services. I've received the tension relief headache massage before and it was amazing. I felt so relaxed... if you are looking for a focus on headache relief, tension in the neck/scalp area/TMJ, then this is definitely the service to try. I want to go back to try a facial out as it seems that they use a lot of natural (if not all) products and higher end products.

I booked a massage for my girlfriend without ever being to Arrowhead Message Therapy before. As a…read moreresult, I will never be recommending anyone visit here based off the atmosphere and professionalism. The photos online seem fine and clean, however, this place was reported to be with dirt on the walls and unkempt carpets on the floor. I booked this appointment over the phone and paid at that time as well. Not even halfway into the hour-long massage, my girlfriend left. The masseuse that worked with her was/is not even listed on their website. When she was leaving they questioned if she had paid. Needless to say, I am seeking a response from management.

I visited Arrowhead Massage for the first time a few weeks ago. My aunt has been a client there for…read morequite some time and when I complained of a stiff back she recommended I make an appointment. I called on a Thursday evening and they were able to get my in on that Saturday. The staff was kind, polite and helpful. My massage therapist was very attentive when I asked for deeper pressure. The massage was excellent and left me feeling relaxed and relieved the back pain I was feeling. I am back in town visiting family and had such a great experience the first time I decided to go back for a 90 minute appointment. It was wonderful and I plan to come back for a massage whenever I am in town.

I would love to be able to leave a great review, however I was never able to use my gift…read morecertificate that I was given due to the spa closing a few months after it was purchased. Very disappointed, I went to the owners store and was told they spa would be reopening and I could either wait for it to reopen or they would give me store credit for items in her store. I was not interested in the items but the spa experience. After multiple times of trying to obtain a refund so I would be able to enjoy a spa day with massage, etc. I was told a refund would be sent via my credit card. No refund was received. I was notified by the credit card vendor that refunds are only given within 6 months of purchase. I had waited longer than 6 months due to the owner telling me over and over that she would be reopening the spa. I am now going through small claims court to recoup the $400.00.

Got a gift certificate for Christmas for a massage. They don't do massages anymore. Won't get back…read moreto me to cash the gift certificate. Bad business practice. Posted on here, they deleted it. Tried calling, emailing. Even went there. Heidi never got back to me. Don't want to buy your crap. Want my money back. Misleading. No happy. Will post negative reviews all over