Fixed car in timely manner and it looked good. Had to have fixed a sideswipe on new carread more

My wife has a 2014 Mustang convertible that was hit in a parking lot. Damage was done to the…read morepassenger side door and the rear quarter panel Gene and his staff did an excellent job in repairing the car.

Carl was able to fit me in to have my windows tinted on a Saturday morning. I was even able to…read morewatch him throughout the entire process. This business has clearly earned its stellar reputation. I would strongly recommend this business to anyone.

I've been coming to this place for little over a year and the service has always been A1. Chris at…read morethe front desk is beyond helpful and very knowledgeable about his job.

Went with my son in law to look at a vehicle and drove over an hour to get there. We look at the…read morevehicle and he was ready to purchase it. As he was going over the financing with his salesperson he was informed him that the purchase wouldn't be completed as the dealership was closing in 20 Minutes. I all my experiences and interactions with numerous dealerships over the years I never had this happen before. That the staff was more interested in leaving than making a sale. One of the staff actually left before we did before we did. Possibly if you go earlier in the day they will treat you better and try harder to make the sale.

Absolute B.S. from beginning to end... went there THREE times before they finally had an offer…read moresheet... I have TIER 1 credit and this jerk has a sheet with 6.99 % on it when all I was financing was 11, 000 out of 31,00 cost. Insurance company, registry, AAA, bank, and numerous phone calls and text... how they even stay in business is a miricle, or they rake a lot of unsuspecting customers over the coals. Stay as far away from these idiots as possible. Jim's midnight auto sales where ever they are is miles better!!!!

I get long winded once in a while, but if you read it all, you will be happy you did! First I…read morebought a used car from Chris over the phone on Nov. 287th of 2025, Yes a while ago but better late than never! Step one would be to go to a review of another dealer I wanted to go to (Wayland Automotive Services, Wayland, MA.)so you can read it FIRST, that way you will know how I got here to Action Automotive!! They were double icky. Chris @ Action is worth the visit. So if you read what I wrote, here is my visit worked out with Chris at Action Automotive. is the rating because that is the most amount of stars that I can choose! We (Rebecca & I) live near Albany NY and wanted a good used vehicle to use as primary transportation year round. Action Automotive was 130 miles each way. Our motorcycles are not good in the snow, neither is her dream car we also bought used (another story) 2008 Vette (triple black rag top) And our Ram is our Mule( 2016 reg. cab,1500, 2wd). Action had a PT Cruiser we were interested in (2008 Base model wagon). It's job would be all short errands, rain and snow also. I was suppose to have been hit in the left rear corner 4 times - that turned out wrong! Chris described the damage over the phone, and if I got there and it was not at described I would turn around and head back home. I drove to his place of business with our Ram, and our 16 foot steel deck trailer. It was not as described, it was actually much better than I thought. I got there a bit late, missed a turn or two but he waited for me. He new I was coming as he fed me the directions I needed. As a result he was stuck at work waiting, He had paper work ready, we talked a bit handed over the money loaded it up (I did not want to keep him there so I skipped a road test - just the 15 feet or so onto the trailer and headed home. Was given a warranty also, but we had a conversation about the 260 mile round trip if it needed any thing. I told him I would most likely fix it myself (I'm an auto tech since 1968 (yeah I'm old - but a hand shake kind of guy-and Chris seemed like one also. Once home I went thru it, called him, made a few repairs that I wanted to do, and needed a repair that was needed, We talked over emails about it, and it was handled via mail. The wife and I LOVE this little car, it just fits like a glove! maybe that is why Chrysler sold 1.3 million of them, in just 10 years of production. If you are near Action Automotive, in Berlin CT make them a stop for service and/or a car-truck, If you do not live close (I don't) they are still worth a stop. actual rating 10 out of 10 Jerry & Rebecca Horn, just north of Albany NY

I bought a used BMW about 4 years ago from these fine folks and all went well and very smooth …read more Free oil changes and when your car needs service these fine people do it quickly and very fairly. Would not hesitate to buy another automobile from these trustworthy people!!!!

The deal is not the deal. Great guys! Loved the sales guy, business manager and finance manager…read more What they are directed to do is not entirely kosher. fast and lose with the paperwork. no I don't want the ceramic and interior package - it shows up in the final deal - Oh but you signed off on it - no I did not! The rest of my experience is pretty much the same. Guys! I hope you stay out of jail! Really. Someone is going to sue you or go to the attorney general. It WILL happen. For my part... I came in underwater on a previous car loan, good credit but weak, you got me the vehicle I wanted. Thanks for that! But the sleaze was un-wanted not needed.

I started a online purchase with this dealer my salesman was Mike B…read morehe truly did one heck of a awesome job price of car was fair no hidden charges fair price on my trade. These guys worked very hard and spent a lot of time helping me! I sincerely thank them ask For Mike he is fantastic

Called them up to inquire about a 2015 Mercedes ML350 4matic. The sales person remembered me from…read morethe Tacoma I bought there. Gave me a great price. Held the car for me. Picked it up completely cleaned and just perfect. Have had it for a week and everything is fine. Will go back for a 3rd vehicle soon. Thanks guys As a small business owner I don't ask for reviews from my customers. I see that National has few reviews. That means they are doing a decent job of selling cars with no one complaining. Quite a feet in a society that churns out complaints about the wrong floor mats in their car they bought 5 years ago. lol

Got a car from them today. Super nice and easy! Would definitely recommend them!…read more Mike and Lou were very helpful!

I just purchased my next new ride from Peter, a Volvo XC90. My husband (a mechanic by trade) and I…read morehave bought/owned Volvos for decades, and this was the best buying experience we've ever had, hands down. Peter was straightforwar, knowledgeabl, friendly and fair in his dealings with us. Additionally, he neither ignored nor talked down to me, which matters to me as a woman when dealing with sales people. We would definitely reach out to Peter again, for future car buying needs.

Hands down the best experience I've ever had with a used car dealer. Peter is the best, fairest,…read moreand most honest salesman I've met. He will do whatever he can to get you behind the wheel of a quality used vehicle. Prices are very fair and their "conveyance fee" is insanely low. Ask for Peter when you go, he'll take great care of you.

Great customer service loved the experience and the car!! I haven't heard anything bad about this…read moreplace!! best people

Had warranty work done and he explained everything to me. Full details. Very happy with their…read moreservices. All set. Nice