Very high-quality, and a range of service that you do not find other places with timeliness and attention to detail.

Get all my cleaning and most alterations done here...it's been the best since i had to have my band uniform cleaned and my Dad had to have his suits cleaned back in the 70's!!! read more

I have been relatively satisfied with the clothing that I took there, but there is one thing that I think it is important for people to know. Even when you ask for dry cleaning, if the tag inside your clothing says you can launder, that's what they do. I have an ivory jacket that I have had for years, and it has always looked like new because I always dry clean it. But they washed my jacket, and shrunk it. When I take my clothing to the dry cleaners, it is to have them "dry" cleaned. If I wanted them washed, I would wash them myself and save the money. And to top it off, they launder the clothing, and charge you dry cleaning prices. I just don't think this is right, and it's certainly not the way I want my good clothes treated. So if you take good clothes there, make sure the tag in them says "dry clean only". read more

The people their are friendly, but I have been disappointed with their service. Many items I dropped off for dry cleaning still required a good lint-brush to take off items remaining after the dry cleaning. When you pay almost $20 to dry clean a suit you don't expect to have to take it home and take a lint brush to it. Additionally, other items I asked to be cleaned and pressed were dry-cleaned (at an extra expense) and overall I just have not been satisfied. Like everything else near downtown I believe they cater to the WVU Students, which drives UP the prices and drives DOWN the service and quality. I am in search for a better option -- even if if means I have to drive a bit further from downtown. read more

Dropped off 3 suits. They gave me two back. Third one was nowhere to be found. $1000 down the drain because an incompetent drycleaner doesn't know how to keep track of their customers' clothing. DO NOT GO HERE. Pathetic. Sad! read more

If you are going to get something tailored, you have to walk through the place and go to the back left, which is a little confusing the first time you go in. I got some jeans altered here because the inseam was too long for me. They will do the original hem which is nice because sometimes when you get things altered the new hem will not look like it matches the jeans. The service was extremely quick, I got them back in 2 days and they look great on me now. I haven't had anything dry cleaned here but I could imagine that the dry cleaning service is just as good as the tailoring and if I do have to get something done I will bring it here. read more

Been sending my suits there for a few years now. Quick turn-around on minor adjustments and dry-cleaning. Great job!

I wish there was an option to give this place 0 stars!I went in to have alterations done on three dresses. When I told the primary tailor that I needed it in 2 weeks, she said she didn't know, but she will see. She had me try on each dress and pinned the areas that needed to be altered. I asked for additional adjustments to which she said she could not do-I have been to many other places that are more skilled that can do the basic alterations that I asked for. After all of that, she said she's going on vacation and wouldn't have it done until a month later! What was the point of me trying on these dresses and pinning them all when she didn't want to do them in the first place?!! A COMPLETE WASTE OF TIME! Unprofessional, poor customer care service. Please everyone, go to any other place that actually know what they're doing!!! read more

They were able to hem a lace dress for a last minute occasion in 24 hours and for a reasonable price.

My husband took a long coat in to have a broken zipper fixed. The seamstress did a perfect job of putting a new zipper in for him. He was very happy with her work and the price was very reasonable! read more

I took my winter coat in to be cleaned and when I get it back it was too small. I did NOT ask for them to starch my coat, but they did. I worked in a cleaners for several years and I know that starching causes shrinking. My coat was never the same and I never wore it again. I ended up giving it away because it didn't fit right. There's no good dry cleaner in this town... read more

Tailoring: We took several pairs of pants to be hemmed. They would not do an original hem even on straight legged-jeans. On jeans marked for 3 inches hemmed, only hemmed one inch up (so my pants are still 2 inches too long...!) Also did not stitch on the inside of the leg, and the hem isn't even a straight line - it wobbles up and down! What a waste of my time and money. I will never bring them anything again. read more

These are slow, incompetent thieves. If I could give them a negative rating, I would. I took in a jersey knit dress to be hemmed; I explained that I would have done it myself, but that I didn't have serger to finish the hem properly. It took them over a week and $18; they made an uneven cut on the fabric, and they didn't use a serger. They used a straight hem with absolutely no stretch, right above the knee where you need the fabric to stretch in order to walk normally. I could have rendered this brand new dress unusable for free at home myself in far less than a week. read more

Not satisfied with their cleaning services. Tailoring may be fine but dry cleaning is not satisfactory. Clothes come back faded, shrunk and stained. If you have nice things that you want to keep in good shape, take them somewhere else, otherwise they will be ruined here. Better off cleaning at home than bringing to Massullo's. read more

I get items cleaned and pressed here all the time and I am very pleased with their services, I have been a customer there for years. I am interested in getting new pants hemmed as well. read more

I had a navy blue Jones of New York Raincoat that I loved. I took it to Massulo's Dry Cleaners thinking that they would treat it with great care, since that's the way they advertise. When I got it back, it was really faded, and shrunk. It looks as though they washed it. I don't know if that's what they did, but if I had wanted it washed I could have done that myself. Also, there is a lable in it that clearly says Dry Clean Only. In the same cleaning, they did the same thing to one of my really expensive sweaters. It has shrunk so much, and looks so bad I can't even wear it anymore. I will never take any more of my clothes to them. read more

The worst dry cleaning experience I have ever encountered. It took them a month to replace a zipper in a dress, in which they gave me 3 different dates when it would be completed (I went there 3 different times to pick it up and they would continuously tell me to give it another week or 2). After bringing this to their attention, they gave me a $4 discount, which is ABSOLUTELY ridiculous. If you ever want to waste a ton of time and be disrespected, go to Massullo's. read more