What an amazing job Trenton Roofing did replacing my entire roof! The entire experience was amazing…read morefrom start to finish. Jamie was very professional and informative throughout the process! I highly recommend this company!!

I wish I could give this company a 0 star. Recently I…read morereplaced the roof of my residential house by this company. At the beginning, I asked to add a start and end days to the contract. They refused to do so. But still thinking this is a reliable trustworthy company by the positive comments. So I chose it by paying a higher price than the other companies. During the installation, I saw the DeckArmor underlayment was blowing by wind while the shingles nailed down. I asked the leader of the crew if they should nail down the underlayment first. He said no. That's the normal. I emailed Bill, the project manager, pictures and video. I asked him to clarify if DeckArmor was installed as per for manufacturer's instructions. He didn't answer my question. Instead, he escalated it to his VP, Alex Valentino. Mr. Valentino said the underlayment was not fastened by plastic cap nails/staple as GAF's instructions. It was actually fastened by regular staples because Deck Armor and shingles were installed on the same day. That's their "standard industry practice". They have done that all the time to all his customers, not just for me. I asked him for a proof. He sent me a very blurry picture. Nothing could be seen. He made some comments about me that I didn't appreciate instead of answering my questions. I contacted the GAF's Technical Questions Support Services. They said that Deck Armor should be fastened using only plastic cap staples or plastic cap nails prior to the shingles being installed. Regardless, it is a same day installation or not. And they also attached the GAF's Deck Armor installation instructions. After I sent GAF's information to Mr. Valentino. He said he wanted his lawyer to get a full payment by legal action. Well, the installation crew skipped the fastening step. The pictures showed no fastening by any kind of nails/stapes. But he said the Deck Armor was fastened, but by staples. There's no need an inspection for more data. All the available data demonstrated clearly that the practices were intentionally cutting corners by skipping fastening, using the substandard staples for time and money, which can lead to long-term roofing system integrity issues, often remaining hidden until major issues arise. These issues stem primarily from water infiltration and moisture entrapment, leading to a variety of problems though the damages may not be showing up right away. The GAF's specific warning DO NOT use the nails/staples without cap have its reasons. They lack the holding strength and durability needed for a secure and waterproof roof, while the plastic cap ones that spreads the pressure over a larger area, preventing the fastener from tearing through the underlayment and helping to seal the hole it creates. I liked their slogan - QUALITY ISN'T EXPENSIVE...IT'S Priceless and their high ratings. I thought if I paid a high price I could get a high quality roof. End up I didn't get the quality but frustration and distress. I just asked for a simple yes or no question leading to a legal action. This company is not accountable!!!

I wish the rating scale extended into the negative territory because that's what this company…read moredeserves (a -5). The contractor disappeared on us after the final payment was received. The manufacturer's warranty, the contractor's warranty, the before and after pictures and the itemized description of the job completed against the payment was never delivered. It's a month since they claimed to have completed the job but their company website and listed phone number are out of service and are therefore uncontactable. The sales rep / the point of contact has not answered a single text message or phone call since they left our premises. The shingles manufacturer, GAF, confirmed the contractor's existence in their system but do not have a record of our job and could not help us with the 50 year 100% coverage warranty. PLEASE STAY AWAY FROM THIS COMPANY.

New roof, we are pleased with the workers and the finished product, but the salesperson felt it was…read moreok to give my unlisted home number to a stranger without my permission. Not a good business practice would suggest additional training.

I used this company three years ago for new siding. They did a great job. Now the siding is…read morestarting to detach. I called them to look at a roof issue and asked about reattaching the siding. Jenson came by to look at the roof and said he would send someone to reattach the siding. That was December 3rd. I have reached out to the company several times but get no response. They promised a quote for the roof job and that was never delivered. I guess I have to call another company and pay to get my siding reattached. They do a nice job, but obviously don't care once the work is complete. If this is how they treat a return customer I can't recommend this company.

Jenson and his crew did an excellent job installing new gutters…read more Arrived on time, professional,explained and installed exactly what we discussed. I would highly recommend this company for any of your gutter needs.

This company is truly excellent. Great craftsmanship, professionalism, and results! The office…read morestaff is extremely responsive. I've had a roof installed and a stoop replaced and everything went off without a hitch. I recommend them highly.

He was on time , Had some sort of attitude. Left and said…read morehe would get back to us with a quote and never heard from him again. But that's ok, I know a good person when I meet them. I had bad vibes on this guy. So glad I'm not dealing with them!

The team showed up as scheduled and started right away. Materials were delivered as needed and…read morerefuse hauled off quickly. Project manager rolled in twice and seemed very conscientious. new roof looks great and their clean up was very thorough. THANKS MUNZ.

This company is very unorganized ,I waited 2 hrs for someone to come give me a m estimate , no…read morecall no show ,I wouldn't trust them to do work , told a neighbor and they told me this company gave him an estimate for windows when it was supposed to be just for capping, Unprofessional.

Elegent Exteriors is amazing! They just finished our roof. From the very first moment we met the…read moreowner, Ryan, we felt extremely comfortable. Ryan was the man for the job. Ryan suggested a solution for a flatter section of our roof that no other contractor had. We were having problems with water in this area and Ryan's solution will surely solve our problems. Ryan worked with us on pricing. He had a superior warranty to the competitor, who says "I bet we did your neighbor's roof". Ryan made it impossible to hire anyone else. Matthew, the project manager, kept me informed of scheduling and what to expect at every step. Ryan and Matthew were on site for all of the job and Ryan was up on the roof a good portion of the day making sure the job was done right. Ryan, Matthew, and the crew went over and above. They solved several problems we had. They even saved us money on the day of installation by pointing out we had copper flashing around our chimneys, which is superior to aluminum. They notified me, reused and resealed the copper flashing, and credited me back $200. Ryan runs a super honest company. Elegant Exteriors is the company to hire for your job. We will without a doubt be calling them back for any of my siding, window, gutter, or shutter needs.

When I bought my house several years ago, I had some staining on the ceiling in my master bedroom…read more My home inspector thought I might need some facet's replaced around the chimney and vent areas. I called a very popular roofer in the area for an estimate and had the worst experience. He left his car running, looked at the roof from the ground, and said "you need a whole new roof", and left. My home inspector said absolutely not, call someone else. Another estimate came from a company that didn't even come to the house. I told them what my inspector thought was the issue and he quoted me a price solely based on that. Feeling super defeated, I ended up calling Ryan at Elegant Exteriors for a 3rd and final consult. I definitely saved the best for last because Ryan was phenomenal. He was up on the roof before I knew it taking pictures and surveying everything. He showed me what he felt was the issue and his prices were very reasonable. He was such a pleasure to work with too- just a genuinely nice, helpful, and honest guy. Buying a house is so stressful and when you run into issues like the roof, you want someone you can trust and who will reduce the stress. That person is definitely Ryan. Fast forward a few years and I'm ready to replace my roof. There's no where else I'm going but Elegant Exteriors. Ryan walked me through the entire process and made a daunting task so much easier to deal with. Ryan and his entire team, especially Brittany and Matthew, were incredible to work with. Everyone was so helpful from start to finish and they were always readily available for any questions. I can't recommend this company enough for all your roofing needs. I've been bragging about them for so long that my neighbors are now using them for their own roof replacement next month.

I've been trying to get ahold of someone for help because the roof they did 2 years ago is not…read morecomplete. they also they did a crappy job where it left me leaks in my roof since they didn't patch the holes and fixed the gap in my wood they lay.

We had a tree accident and we hired pro roofing for our roof and siding after doing extensive…read moreresearch. They actually matched the lowest bid another company gave. From the very beginning this company is professional, dependable and very easy to work with. They went above and beyond what any other contractor would have done. We couldn't have been happier with Oscar, Luis and their crew. So many compliments from our neighbors and it was just finished today. I would hire or recommend this company to anyone who wants the job done right.

MPC did great work on our staircase! Also very accommodating and professional. Will be using them…read morefor future home improvements!

From the owner: From Floors to Windows Kitchen/Baths. Also Handyman service read more

The gentlemen that work for this company are professional, meticulous, and prompt. I had 2…read morebathrooms completely renovated. Gerardo guarantees his work and so does his staff. A pleasure doing business with them and would definitely refer them, and have them do work in my house again.