I went to Next Level Massage to relieve significant tension I had been experiencing in my neck and…read moreshoulders, and I couldn't be more pleased with the results. From start to finish, the experience was both relaxing and therapeutic. Terrance is highly skilled, attentive to pressure preferences, and such a genuinely kind person. By the end of the session, I felt noticeably lighter, more mobile, and completely at ease. Terrance is such a master of his craft, and I would highly recommend him and Next Level to anyone in need of massage therapy!

I have been going to Terrance for a few months now. I started going to try to help the frequency of…read moremy migraines. I cannot tell you how thankful I am to find him. Not only are my migraines more tolerable but I am not having to use as much medication to treat them! I have increased to adding in my lower back. He has magic hands! He is very professional. I feel so much better after I leave. I count the days until my next appointment. I recommend him to everyone I know.

I ordered a gift card for my Wife's birthday and had it mailed to my house. I spoke with an…read moreemployee as I had some questions before I ordered. She answered all of my questions and provided me with great costumer services. Received the card in the mail 2 days later. Would highly recommend them!

Buyer beware!! Zero stars bought a $100 gift card shopping…read moreone day with my husband to treat myself at a later time. I was NOT told there is a separate gift card for retail items vs spa services. Was given a spa card. I no longer live in the area and workers would not honor to allow retail purchase. make sure you are aware of their policy

Ethereal, I still can not explain this wonderful experience with Raymond & Chrystal. I took my…read moreboyfriend for his birthday & it was amazing! We will definitely be going back. 10ms across the board!

I had such an amazing experience here. I moved recently and I've had trouble finding a masseuse…read morethat knows how to truly give a massage and not just a cursory "rub down" like places that rhyme with Garage Entry. I booked last minute for a facial and a 1.5 hour massage and they were happy to accommodate me. Crystal met me before their normal office hours to start my facial which was SO relaxing. She focused on acne and it actually helped! Instead of an awful steamer she used hot towels and applied four or five creams to my face, each after a cleansing hot towel. She finished by applying an exfoliating scrub to my lips which worked wonders - I really need to find out what it was so I can buy some! She was very sweet and made sure everything was soothing. It was a great way to relax before my massage. The room was calm and comfortable. There were essential oils being diffused and the lights were low; there was enough light for them to see what they were doing, but not so much that I was bothered by the light. The room had two tables: one for the facial and one for the massage. I believe the massage table could have been heated - I saw a cord at the bottom - but the room was the perfect temperature so I didn't ask. When the facial was over, I switched to the other, wider massage bed and Raymond came in to give me my massage. He used some sort of lotion instead of oil, so I left feeling soft and clean instead of with oily skin. He did not hold back with the pressure - I have back and leg issues so I requested heavy pressure and he went for it. Again, he knew exactly what he was doing! He also used hot towels to remove the extra lotion and calm my body. I was definitely sore for a few days afterwards but I like to think that's a sign of a good massage. The entire salon was very nice and if I had been in town for longer I might have gone back for a pedicure in the lovely nail section. I'm not sure if they do hair as well but I know there were other options available including eyebrow treatments. Crystal and Raymond seem to know how to do most things when it comes to beauty and body treatments. I know they do waxing, including brazilians, which is hard to find in Jackson. The one negative was that I did pay a little more than I was planning to, but I felt like I got my money's worth. They didn't act like they were on a tight schedule - they didn't rush around, so even though I'm sure they kept an eye on the clock, it didn't feel like that to me, which goes a long way. I will happily return the next time I'm in Jackson!

I recently visited this massage parlor while traveling from Texas, and overall, the experience was…read moredisappointing. The massage itself was just okay--not terrible, but definitely not worth the $100 price tag for a standard 60-minute session. That said, the quality of the massage wasn't even the main issue--it was the lack of professionalism and customer respect. I called ahead at 9:45 AM to schedule my appointment and arrived early at 9:42 AM. When I checked in, I confirmed that I had called ahead, and the receptionist proceeded to collect my payment upfront, which I understand is standard practice. However, immediately after my payment was processed, another customer walked in. She stopped assisting me to ask if he had an appointment, and her demeanor made it feel like she questioned whether I had actually booked mine. It was an uncomfortable start to the visit. The most concerning part happened after the massage. When I completed my receipt, I added a $15 tip, bringing my total to $119 with the card fee included. As I was writing, the masseuse looked directly at my receipt and told me, "That's not enough money." I was taken aback, because a $15 tip on a $100 service is reasonable. When I declined to increase the tip, her tone became aggressive, and she called another staff member to the front. That person told me I "needed to leave more tip." Only after reviewing the receipt did they realize the tip was $15--not $5 as they had assumed. At that point, I was given a quick apology, saying, "Sorry, I need glasses." By then, the situation had already crossed the line. Being pressured for a higher tip, spoken to aggressively, and then dismissed with a casual apology was both unprofessional and disrespectful. As a paying customer, I expect to be treated with courtesy and not put in an uncomfortable position over gratuity. Unfortunately, this experience left me feeling more stressed than relaxed. I cannot recommend this place based on how customers are treated.

One of the best deep tissue massages I've ever had. Have a problem spot. They can help. Definitely…read morewill return. Very clean also

If I could give them more than 5 stars, I would. Excellent…read morecare. Make you feel comfortable. I will be back!!

From the owner: Our mission is to promote relaxation, stress relief, a pain free lifestyle through therapeutic…read moremassage and body work while supporting you in healing yourself holistically. We are committed to wellness for our clients and our team.

I see Lacy for microblading, and she does a fantastic job! She not only is good at what she does,…read moreshe wants to make sure that you are happy with the results. She's super nice, and the facility is always clean and inviting.

I got a spray tan from here about a year ago and it looked good. Recently I went back for another…read moreand it turned out HORRIBLE. it was running down my legs and neck and so so splotchy. The woman who did it said it was supposed to look that way and completely brushed off the fact that i looked awful. I asked another employee and the manager actually had me rinse it off and she redid it. It looked fine then. The manager was good but the employee was terrible.

The price seems like a good deal, however, the noisy area made it impossible to relax. I needed a…read morerelaxing massage and the massage was very good. However, the areas were separated by a partition and the client and therapist next door were very loud. This prevent me from relaxing and enjoying the massage. I spoke with the front desk and they were aware of the noise level and seem to accept this a normal. This was my first experience at ME and it was not what I expected.

The monthly fee for membership is high. It can be difficult booking the same therapist and finding…read moreavailable appointments. I do, however, enjoy my membership.