I made an appointment to have a tire reset and to check my TPMS system at the Mechanic Zone…read more The appointment was made 5 days in advance and when i arrived at The Mechanic Zone I was told they could not even look at my car and to go to another company off of Warden Ave and to use his name. The company off of Warden would not even look at my car. He gave me the excuse he could not download the tpms update. They told me they could not even fix my tire or check my tpms. Not a good way to treat a senior either Overall a bad experience!

Tried this place out by chance to deal with read shocks and it was a very good experience. Very…read morefriendly staff and quick and quality service. Pricing was reasonable too. Hidden gem and high recommend.

Made an appt. for an undercoating and they weren't ready for me, sitting in the waiting room with…read moretheir desks in front of you and the constant back and forth made me feel like an employee on break rather than a customer. The undercoating was done in a sloppy manner and sprayed plastics such as the tops of the shock towers and the battery instead of just the posts but seemed to get all the areas but I'm just guessing as they don't provide you with any information about the service. At least they didn't fog the windshield and get too much on the engine. The thing that earned the one star is a scamkanic came out with a wad of fresh gray grease saying one of my ball joints leaked it out. I had to stifle myself as the vehicle was fairly new and had low miles, ball joints don't have that much grease in them and if it was coming out it would partially dirty from being exposed and last but not least the ball joints are sealed. I feel bad for any honest employees there that don't want to work in a place that lacks integrity, been there done that but at a much larger scale. I take my vehicles to the dealer and use OEM parts so the trick would never have worked.

NMT *used* to be good (written Jan 2025). This is no longer the case. Now, they are expensive and…read morepushing up sells. No price list. Foggy descriptions of their "packages". Phone "agents" are pretty much useless. No meeting their own deadlines. Yes, they are technically competent, but *very* expensive and becoming arrogant with their success - no need to care for customers any longer. Riding high from their "old" reputation. For that kind of money, you may as well go to the dealership. I won't be coming back.

Very professional and also helpful. They stayed open a bit late to let me pick up. Also sourced a…read morepart for my old car quickly and explained everything they were doing thoroughly. I have referred a couple of people and they are now regulars too.

Highly recommended. Gino does a great job at reasonable prices. Great communication. I always…read moreknow what the status is and have never had to call to find out.

I had a great experience at Master Mechanic, last week! I had a weird noise coming from the front…read moredriver's side wheel well, my side and back windows just stopped working & I needed my Winter tires on rims changed. I called Master Mechanic and spoke to Sam, who was friendly and professional. He took my car in and figured out all of the issues within 2 hours, and fixed it at a great price! I would recommend them to anyone who is having issues with their vehicles.

What a wonderful experience I had at Master Mechanic today. They were helpful in every way and were…read moreable to assist with all my auto issues and questions. I would recommend you visit this establishment for all your auto needs. They are fantastic. Ask for Brandon as your mechanic.

These guys were amazing. They found the necessary part and installed it before I could say boo. And…read moreat a very reasonable price. Awesome. Thank you.

Had a headlight burn out on my car. Called Harbord Auto because it's close to where I live and my…read moreregular mechanic is 25 min away. He told me the headlight was $15 and he wasn't sure about labour because some cars require the battery to be moved. I brought it over, and he had the new headlight in the car in less than 10 minutes and only charged me $5 labour. That's $20, and my regular guy charges $35-40 for the same job! Really pleasant, honest, and reasonable. I'll use them again!

Great service and really nice staff..Claire, Dérek (lol), and Michael the owner. Those are the ones…read moreI met.. I thought there was something wrong with my transmission. Everything was fine after they switched my tires. So the problem came from my dealership who did not do a proper work. My only regret is that I did not know about Urban Automotive before.

My first visit to this shop won't be my last. Mike the owner seems like a solid, scrupulous,…read moreveteran neighbourhood mechanic. He took time with me and my car, and gave me a welcome discount without my asking. That's class & professionalism, which I value very much. He'll get more of my business in the future.

I took my car in for some body work on Monday, and was told it would be ready at noon on Wednesday,…read morebut I got a call today, Tuesday, that it was ready!! It looks perfect, and the owner was bery easy to deal with. I would definitely recommend this shop!

I had a terrible experience at Faraz Auto Collision & Painting. John has been the most unpleasant…read moreindividual I have ever had to deal with. I took my car to John for an estimate to repair a door dent/scratch caused by another driver opening their door into mine. John tried to get me to scam the other driver and inflated the estimate with "additional costs" to cover a vehicle rental, which I never asked for. He claimed to be doing me a favor, but in hindsight I should have known that if he so nonchalantly tried to get me, a stranger, to scam someone else, it's likely he would do the same to me. He said if we didn't want to collect the "additional costs" that was up to us, and we would only pay the remaining costs on the estimate. I decided not to collect these "additional costs" for a vehicle rental, then when I went to drop off my car John demanded more money than what was on the estimate, giving me a "cash" price that was more than the original legitimate, tax-included price, or if I wanted a receipt he said I would have to pay an additional 16% even on top of that. He tried to get me to sign a blank work order, which I luckily did not, as I was unaware at that time of the troubles that can get you into.. I spoke with John the next day and he said a sprinkler went off in his shop and our repair job would take a little longer. He sent me pictures to corroborate this. When I went to pick up my car, the job was done horribly and John and his friend were watching me inspect it through the window. They had guilt and anger all over their faces and it was obvious they knew the job was done poorly but were hoping I wouldn't notice. I confronted John and pointed out that there was paint chipping in multiple places, a water drop pattern in the paint/clear coat all over the door (would not rub off, it was in the paint!), and brush marks etched into the door (again, it was in the paint/clear coat itself!). He became extremely hostile and was aggressively shouting and swearing at me, calling my car a piece of shit and saying I am an idiot. He threatened to "bang my car" If I didn't pay him immediately. After much back and forth and me calling the police, he agreed to repair the damages properly this time and said it would be done in two hours. After a few hours he calls to say the repair is complete. When we get there, low and behold there is still paint chipping. More arguing, name calling, and hostility from John. In the end we pay for his "repair work", since this is the only way to actually get your car back, and he again says he will make the car "better than new" if we aren't happy in 10 days. As we are pulling out we realize the lock on the door he was painting is now broken. The dealership (definitely not going back to John!) says the door lock actuator needs to be replaced. Summary: 1. Acted like a scammer from the beginning. Always exaggerating and making unrealistic promises and guarantees 2. Goes back on even the simple guarantees, his word means nothing. He even lied about his mother dying on the day of one of our encounters, and numerous other ridiculous things. 3. Knowingly did a poor job (the door looked worse after his first repair attempt than before we even brought it in..) and tried to intimidate me into accepting it. 4. Became extremely hostile and aggressive, shouting and swearing, when I refused to accept his poor work. 5. He even somehow managed to cause mechanical damage to my car, whether done purposefully or due to his lack of skills, I am not sure.

honest and fair price , the people work there are very polite and professional…read more They fixed my car while I am travelling to Toronto. I from Waterloo. And car broke dow. They are able to get parts and fixed my car during my visit. Thanks again

I usually do work on my own car. But with time being limited I had to go to a shop. Either way I…read morewanna start by saying the owner is a really nice guy hands down! But the techs I dont trust. I took my car in to get a belt changed and the alternator. All went well, but then a few months later the alternator failed. (Fine ok it was defective) I went back so they could replace it under warranty. After they were done, the next few days I noticed a few things, one the heater core/system was missing lots of coolant ( more than a whole jug worth) and my car wasn't warming up with the heater. The belt on my power steering was squealing occasionally (Which is a completely separate belt from the alternator) . This leads me to believe that the coolant was drained a little so I would go back to get more service done... The water pump and cooling system has nothing to do with the alternator AT ALL. Either way I fixed those problems myself for piece of mind and left it off at that.