Dr Branovan and his entire office staff have been nothing but helpful throughout my many ear and…read morenose issues over the years. His state of the art office and expertise are second to none ! Thank you to them for their help !!

I can't speak enough praise about Dr Branovan and the office staff. I have an inner ear issue which…read moreas I suspected is in need of attention. This was my first visit to Dr. Branovan and after an easy check in process at the front desk, I saw the doctor. He looked in my ear, throat, and put the camera device through my nose. We had a question and answer back and forth of my symptoms. He explained what he thinks is wrong with my ear and suggested treatment with antibiotics, two nasal sprays - followed by a CT Scan of my sinus. He then told me he knows exactly how I am feeling - as if my ear is under water when someone is speaking to me and he was spot on. (It made me feel great to hear him say that because it's a big fear when you don't know if a doctor can really understand what is bothering you). Additionally a huge thanks to Tatyana at the front desk for helping me with the CT Scan process and pharmacy information. I really don't know why anyone would give less than 5 stars. Because they waited a while? I personally didn't wait - and was seen on time but even if I had to wait - isn't that a testament of how good the doctor is that so many people want to see him? I just can't say enough good things about the experience and am excited to cure this problem which has been an annoyance to me for years. Thanks guys!

God has this place gone down the tubes, probably because Papa Kantu isn't running things anymore…read more Seems like one of his sons "stepped up." He did my sinus surgery about 5 years ago. That whole process of pre and post surgical treatment took a lot out of me then, between allergy tests and constant back and forth visits. Thankfully, post-surgery I went from getting a sinus infection once every other week, to once or twice a year, I'll take it. This past fall I had a particularly bad one to the point where I could barely keep my head up. Therefore, I deemed it necessary to go to an ENT. First off, since I hadn't been there in years, they gave me the new patient treatment. I know how my body works and Kantu would give me a certain shot that opened my sinuses up right away. I specifically asked for it. The PA who was now treating me, instead went and gave me strong antibiotic after strong antibiotic with steroids. She then asked me to come back in 3 weeks for a follow up. I show up for the follow up and soon after, began to wish I didn't. The wait time was extreme and the entire office literally shuffles people from floor to floor. I apparently was scheduled for an allergy test as part of my follow up, I didn't know that, nor did I care for one as I took one years ago it didn't solve my problem then. What a giant waste of time. Then, I'm told to go back to the waiting room. After waiting for another 40 minutes, I am put into another office to talk with the PA. Little to no actual follow-up occurs. She clearly didn't read my chart, speed talks my allergy test results and then offers me ANOTHER antibiotic, severely misdiagnoses my jaw swelling. She then tells me to come back for another follow up and to go back to the waiting room AGAIN for someone to schedule a cat scan for me, to look at my sinuses. I was in the waiting room for about 20 minutes before I decided to just leave. I left feeling like I wasted time and money, I was so upset. I especially felt like I was not being listened to. I come to you for one severe sinus infection and you're sending me for cat scans and allergy tests?!? Literally no consideration, especially since I already went through all that years ago. There's no way I'm going to put myself through that again or coming back here.

Website in particular is a joke. It showed appointments available all day and the same every day…read more I made an appointment- They called and said no appointments available for several weeks The receptionist who called didn't even acknowledge it

The office itself looks pretty old: plastic covers on chairs, filling out index cards with your…read moreinfo instead of the usual applications they make you feel out at doctor offices, etc. BUT Dr. Bleier was very nice and took care of my problem relatively fast. Also, I was able to get an appt w/ him within a few days of my call. The staff was pleasant too, a rare occurrence in dr offices. I would recommend him if you live nearby but I wouldn't go out of my way to go to this office.

I can't wait to update this review tomorrow after my procedure. Looking forward to breathing againread more

Do not go to this office! Appalling experience on every level. The day before, my ear bled a…read morelot, I had seen Dr. Kantu previously he was not in the office, so I agreed to see the nurse practioner, never even got her name, felt rushed through. They supposedly called in 2 prescriptions, only one went through and then I learned the nightmare of their multi-stage phone menu. Once I got past that, I was told leave a message. Did that 3 times, no one returned the callsbut I called again and finally got through, the woman was belligerent and insisted it had been submitted to the pharmacy. Um, no, I just came from there. I finally got the antibiotics and had a bad reaction and tried to call about that, couldn't get through left messages and again, went into the office. You can never directly speak with anyone! Perhaps it is better at Dr. Kantu's Bay Ridge office? I can't imagine. I've made another appointment to see a recommended ENT because I do not trust the diagnosis, or treatment. I would never return to a practice that is so thoroughly unprofessional with no decent patient care. Also, I discovered they just book a bunch of people at a time, and first come is first seen, which leaves a lot of people waiting. If you go there, expect a miserable experience.

They are new to the area, but I had no problem booking an appointment for the next day. Paperwork…read moreand processing insurance was typical, but seamless. Arrive 15 mins early to get all of your paperwork and copay done. Everyone at the front desk was professional and courteous, greeting you as soon as you come in. Dr. Lam was very thorough, straightforward, and great rapport. Very clean office. Would recommend for ENT needs!

I hope this review can help others. I really don't like to leave bad reviews but these people are…read moreterrible, rude, lairs and could care less about their patients. I had a few follow questions after the visit but the secretary said I have to make an appointment to ask the questions (are you for real ?!@), I insisted that is a simple question and I'm not going to make an appointment to ask basic follow-up questions. They said it's ok and the doctor will call me the next day. Obviously no one called back. I had to call them another 3 times and they kept giving me the run around. Their "Billing department" (Luba), the most incompetent person you can imagine, she's rude, unhelpful and worst than anything, she's a liar! This practice is the worst place I ever dealt with, do yourself a favor and go elsewhere.

I am usually not the one post reviewed about medical providers, having worked in the field for…read moredecades, I am well aware how challenging it is to keep your patients satisfied. Today, I am - however - compelled by utter negligence of the provider and his staff, who could not even manage to get my mother's name right, and have her prescriptions sent to the pharmacy of her choice. For the past two days now we are struggling with numerous phone calls between the provider's office and our pharmacy to have the issue at hand resolved. Response from the doctor's office, he is on vacation. My mother is suffering from severe allergies, has trouble breathing, but the provider who screwed up something as simple as writing a script, is "vacationing". STAY AWAY FROM THIS OFFICE AND THE DORCOR!!!

Terrible experience I made an appointment and waited 45 for them to tell there are more important…read morecases besides me and I was paying cash They also did a surgery on my brother who didn't need it and now his sinuses are worse than they were Don't waste your time or money on these doctors Staff was extremely rude as well just a terrible experience

The staff at this doctors office is very unorganized rude and professional. They can't get a…read moreprescription into the pharmacy correct. Stay away they make you do duplicate testing

OMG stay away from this idiot. This so-called "specialist" for ear, nose, and throat told my mom…read moretoday that we hear with our brain and not our ears. He is totally useless. The worst bedside manner and very unpleasant individual. Couldn't tell my mom anything about her problem, he is an impostor. Someone needs to check his medical license if it is real and after, someone needs to check his medical knowledge. I think his medical license was "bought" ages ago when he started his practice and it was actually a thing. No way he's a real doctor. No way he's educated in medicine! No real doctor, especially an ear, nose, throat specialist would say "we hear with our brain." I am shocked and appalled by this idiotic display of total unprofessionalism. Somewhere he has 5 star review, no way it is real! The only patients who may be happy with him are the clueless, no-English-speaking seniors and he is robbing Medicare because he cannot possibly provide medical advise or medical service. In his office he is displayed as an ear, nose, and throat specialist, but he is nothing more than a primary care provider and I'm sure a horrific one at that. I wish there was a way to give a negative -5 review to keep people away from him. Doctors (or non-doctors) like him are dangerous!!!!!!! STAY AWAY, STAY AWAY!

My first visit to Dr. Kalika's office was shockingly GOOD. The office is located on a nice street,…read morein a clean building with the entire office very clean and new. If you happen to be someone that used Metroplus or medicaid/medicare type insurance, I think you will find this much different than some other offices Ive been, for example Lafayette Medical Center in Bedstuy in 400 blk of Lafayette, that place is a horror show. Anyway, I was very pleased. As for the office not speaking english, thats completely untrue. Im American and dont speak russian and everyone spoke english, the receptionist, the nurse, dr etc. I did have to wait awhile but they offer walk in appt only I believe. You just have to live with that or get there when they open...not sure I have only been 2X. The Dr. herself (Kalika, Sima) did a good job diagnosing my problem and it wasnt easy. She was quick to administer the correct protocol and also do the correct lab work. Btw the way to the review again...lab work is not allowed to be given over the phone..thats HIPAA not the dr. fyi. Google it, HIPAA privacy is a nightmare. Overall the RN was great and I was pleased with the Dr. Like I said its a clean office and organized...everything exceeded expectations AND they take medicaid type insurance.

A compassionate and skilled doctor who truly cares. Grateful for their expertise--definitely a…read morelifesaver! Thank you!

Excellent Doctor!!! I have been looking for a good doctor helping me with my back, neck and hip…read morepain and problems since 3 disks slipped in my lower back in January ! And he was the only one being able to help, make a perfect analysis and to treat me effective with no pain - like a wonder ! He work is very impressive, he works very gentle and explains everything so you understand what is going on ! He is a outstanding nice doctor, very nice and is not rushing he takes the time for you that is needed ! I'm so happy I found this doctor !!!