Consistent, reliable, and personalized service; helpful every time! They have everything you…read moreneed...an important business here!

Great selection. Competitive prices. Knowledgeable assistance. Awesome people. Shop there very…read moreoften.

Today had to have a couple of keys made, and pick up some bug spray. Great customer service…read more. Nothing like going to a mom and pop shop, they treat you just like family.

Great hardware store!! Very good friendly service…read moreGood selection in stock Overall great place to shop

Knowledgeable personnel, well stocked, reasonable pricing. I've been in the hardware business for…read more40 years. This outfit is in the upper decile.

A spacious hardware store, that stocks anything a do-it-yourselfer or contractor could use. They…read morehave a full line of Stihl outdoor power equipment, in addition to the everyday hand and power tools that contractors use. The customer service is also good.

I was in the area for a scenic train ride with my kids and dog and stopped here after. The fact…read morethat this store is dog friendly was the big draw for us. This store is much more than the "world's largest country store". There is a petting zoo and garden center outside, an arcade and bowling alley inside, a restaurant, a pet store and there is even an Ashley Furniture attached (dogs not allowed in this section). The store is filled with really random things from Amish jarred foods to pool floats. The store is set up in a way that you follow a path that winds around the entire store, kind of like an IKEA. There are animatronics throughout with buttons you press. There is truly something for everyone here and it's a fun, kitschy stop if you're in the area.

Overhyped. I took my grandson to this place. Much more of a higher priced gift shop with a hardware…read moreshop connected strangely and then some sad animals outside. Huge and easy to get lost in. It was just meh.

They offer a Wide Variety of Quality Products to Fix, Repair & Maintain Your Home. Around the…read moreBlock. What You Need in Stock. With Staff Who Know Their Stuff. Choose from Best Brands. A Wide Range of Products. Don't forget to join there Rewards. My daughter and I went to buy some bird and deer food for our planters at both our homes. Everything we brought were on sale. Great customer service. I was also looking for a spray for a tree to keep bunnies, squirrels and deers away from eating, and I was directed right to the isle. When I was checking out, I noticed they had a key machine, I was able to get a key made which I've been trying to do for over a month, and kept forgetting. So happy I stopped at this store, I will be back.

Pleasant Valley Ace has a friendly staff and very reasonable prices for a local hardware store. We…read morehad a true value here a few years back that was outrageous. but Pleasant Valley Ace is great. We are lucky to have one in our neighborhood so we don't have to drive all the way to a big box store for a small order. Pleasant Valley Ace is the place!

Easy rentals friendly staff in and out once I understood the equipment operation I was able to chip…read moreover 60 trees

Rented a skid steer for the day. It was never mentioned there would be a charge for fuel, we were…read moretold we had the machine for 8 work hours. The machine was dropped off with 3/4 of a tank of gas when i started it which was never mentioned or checked when it was dropped off. Machine was used for 3 1/2 hours as confirmed by the store and theyre claiming we used almost a half of tank if gas and charged us $65 out of our security deposit for fuel. Store said there was nothing they would do if we didnt have a picture of the fuel guage when we started.

We're in Big Bass Lake and went here for a small project. They had what we needed:…read more Very welcoming and friendly employees. Would definitely recommend.

Great little family owned local hardware store in our little town. Despite its size, they actually…read morehave a fairly good selection of products. The staff is knowledgeable and best of all, I don't have to drive 10 miles away to the next closest hardware store.

Lovely and knowledgeable employees! They have a bit of everything and a customer told me you might…read moreeven get a button sown on if you come at the opportune time! Great pricing! Good choices!

Quality mom and pop neighborhood hardware store. The folks are friendly and the items are all…read morequality and priced nicely. Will be back to buy my spring s

Terrible experience with service employe! Ive spent a lot of money in that store to be treated so…read morenegatively. I will never patronize that store again! I will be calling the BBB leaving my complaint.

The folks at Luhrs Greentown are friendly and helpful! Lisa and Bob are especially helpful!read more

Great service. Amazing focus on customers. Found everything I needed. way better than Home Depotread more

Stihl Doesn't Stand behind Their Products Anymore…read more In March of this year I went to use my Stihl MSA220C battery operated chain saw and it would not start. I had paid a total of $849.92 for the saw, 2 batteries and the battery charger. Not exactly chump change. I took it to the place I purchased it, Luhrs Hardware in Hawley, PA, to be checked out and repaired if necessary. On March 20 Luhrs advised that the saw was not worth repairing, because the motor brushes had seized up. Just throw it out and buy a new one. I subsequently emailed Stihl about the product failure, which appears to be a manufacturing defect. The saw, purchased November 5, 2020, has been used only sparingly, and not commercially. Motor brushes shouldn't seize up. I offered to ship the defective product to Stihl (at my expense), and since the warranty had expired, I offered to pay "a reasonable fee" to have it repaired. This is what I sent to Stihl: "Purchased Stihl MSA 220C on 11/5/2020. Use saw only sparingly (home use, not commercial) This season tried to use saw and it would not start. Had it inspected at a Stihl dealer and was advised that the motor brushes seized and the saw was toast, said it wasn't worth repairing & to throw it away. Before I do that, I am inquiring whether Stihl will stand behind this product and make a repair for a reasonable charge if I ship it to you at my expense. I have long had Stihl gas powered chain saws, blowers and weed whackers, all still alive & working fine, this is my first Stihl battery product and I am really disappointed in this. Kindly adise," Stihl's rather curt response today (May 9) was they would not repair it, even for a fee. Thomas, Sorry to hear about this experience. It looks like the saw has surpassed the warranty period. In this situation we will not be able to provide assistance with a repair. Sincerely, Tim Bowser Technical Service Representative. --------------------------------------------------------- STIHL INCORPORATED 536 Viking Drive Virginia Beach, VA 23452-7391 Internet: www.stihlusa.com This is outrageous, since the product failed due to no fault of my own, and Stihl will not evenr fix it for a reasonable fee. I have been a loyal Stihl customer for more than a decade, and have a Stihl gas chainsaw, blower, weed whacker. Therefore, I will switch to Milwaukee-brand tools from now on, since Stihl does not stand behind their products. And it is my duty to let you know about their arrogant disregard for their customers, even when their product is defective.