Had my 2016 Silverado (41.000 miles) transmission replaced here and they were great…read more Good price repaired in a timely manner. Pete and his folks are very good.

Did what needed to be done . Very friendly and professional. Was referred by Kuchta automotive…read moreand they were ecxellent.

Great honest service... I feel like I have my brothers looking out for me and caring for my…read morevehicles. I've found Royalton Automotive almost 10 years ago and prices, service and quality of their work far surpasses that of dealerships!

Have been using these fine folks for a few years and take advantage of their exceptional VIP…read moreProgram. We were helped byDon and Mike. Needed all fluids flushed, an oil change and upon inspection, they found that my front brakes were near failure despite no issues prior to that. I dodged a major breakdown and a potential accident! All work was meticulously done and the engine compartment, interior, etc., were clean and in order. They are exceptionally friendly and service oriented. Check them out before you head to a dealership and ask about the valuable VIP Program.

Honest, straightforward, and friendly. Everything you could ask from an Auto shop!…read more I called in first thing Monday morning, they told me they were booked, but could check out my truck if it was dropped off soon. Two hours later it was serviced and ready to pick up! I will definitely be a return customer!

They were extremely friendly and professional. They actually got my vehicle in early and completed…read moreit quickly.

A friend recommended this shop to me and I am glad she did! Jo Joe's is a good solid mechanic and…read morewon't try to oversell you. As a woman, I also like that I was treated with respect and not like I am clueless. They took care of my AC issue with my car quickly and did good work. They have a small waiting room if you're going to wait while they work. It's nothing fancy, but its clean, with a TV and toys. I will definitely be coming back to Jo Joe's for future car service needs.

Excellent service. Fast efficient and great prices. Will recommend to all. Upfront with pricing. No…read moreup selling Staff very professional.

These guys are great! They are fairly priced and I've never felt like I've been ripped off by them…read more They once took $20 off an alignment because it was easier than they thought it would be! Who does that? I've never had an issue with any of the work they've done on my cars for the past 20 years.

I have been going to Mr.Tire in Brunswick for years---went super downhill with new ownership. A…read morebunch of Moms recommended Boston Road Automotive so I gave them a try. First off, Kevin is running this place so well. He said its family owned and I could hear convos in the back when workers would show up to work--all of them bantering and having fun together. You can tell they all enjoy their jobs and like each other!! He was able to fix my problem with my AC. And took a little money off the top saying "since it was your first time here!" So honest and so nice. A lady who was in there was raving about how good they were and how she takes all her cars here for years and hes amazing. Felt like I could trust him. He didnt try to make me replace my AC- just did what was needed and sent me on my way. New customer for as long as I live here! Thank you so much Boston Road Automotive!!!!!

Have been going here for almost 20 years. Always friendly and competitive pricing on most services…read more Nice extras like shuttle service and loaner cars.

Never ever go here. Sure, the waiting room is beautiful, snacks, drinks, tv, toys for the kids and…read morethey sanitize your keys for you and put them in cute little bags for you. Then, they bombard you with junk mail. It took them 6 days to do a simple fuel pump replacement, even tho they said it would be done sooner than that. Not to mention, they managed to screw up the gas gage, so I ran out of gas, leaving me stranded in the middle of nowhere. But the gage still said half a tank. Do yourself a favor, go to an actual mechanic owned shop. Waiting room won't be that nice, no snacks, no junk mail, grease covered men will give your back unsanitized, etc, but your car will get fixed correctly and they won't over charge you.

Started coming here years ago after our longtime trusted mechanic retired (well deserved). It is…read moredifficult to find a mechanic team you can trust to be good, honest and fairly priced. John and his team are our new team. We take our entire family's cars, trucks. Vans and SUVs here now. As far as broadview heights for this quality work. While they won't up sell like a dealer, they will let you know of things they notice. Usually wearing hoses or dirty cabin filters. They give you the choice to do the work or not. Love the advice and willingness to work with us. Thank you John and team for the great work you do on our vehicles ranging from 2008 to 2024!!!

If you are looking for a reliable and trustworthy auto mechanic Joe and John and their team will…read moretake great care of you! They have always been up front and honest with repairs, costs and expectations for when car will be ready! My entire family as well as friends I have referred all are 100% satisfied and would not go anywhere else! Nice to know there are guys out there that give you options to pick on what you can do for your budget and necessity! Thank you Chick's Automotive for being a great resource for Wickliffe community and surrounding areas!

Decided to try this place out yesterday (12/14/2016) since I am new to living in Cleveland and have…read morebeen in need of a local mechanic. I was approaching time for an oil change and saw they had a deal through December for a winter health check up (which included an oil and filter change), so I decided to give this place a try. The people on the phone were friendly and setting up an appointment was quick. The service itself was also fast and they let me know that my car was in good shape (except for my tires, which will need to be replaced soon). They even prepped an estimate to give to me at checkout (with no pressure - they just gave it to me and told me what it included and the kind of warranty the tires had with no urging me to make an appointment at the time). They even explained what measure they were using and explained it to me when I asked! Overall very happy!

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.