We chose Manning to install a new roof and are very satisfied with the result. John Tytla was…read moreexcellent to work with and kept us well informed through the whole process. He made sure we understood the ins and outs of the insurance process. We were sold a policy that didn't adequately cover damage to our old roof. That was our fault; we didn't study the policy carefully. Won't make that mistake again. John and company applied every break they could to reduce the bill.

Let me preface by saying, do not be in a hurry like I was. Get quotes from two or more companies…read moreand don't sign anything until you understand what will be done, how long you have to cancel the job without penalty and how is the job to be paid for. The sales person that came out for the free estimate had a professional arrogance, but at the time I wanted to get the job started as soon as possible, so I signed the job contract. When I realized the job was not necessary and called to cancel, I was informed I had missed the three day job cancellation deadline and was harassed almost daily to pay for a window that I no longer needed. I learned an expensive lesson and because of the arrogance and harassment of the sales person I had to deal with, I will not recommend this company.

I cannot sing the praises enough for R& J Services. Ronald is one of the most pleasant businessmen…read moreI have ever worked with. He and his team helped us with our rehab projects. We have worked with countless contractors and Ronald by far was the best communicator. He was transparent and very clean and meticulous with his work. For once I did not feel as though I had to babysit. I knew he not only was taking care of our properties but was Efficient and on time! His pricing is fair and we will definitely be working with them for future projects. Thank you R& J Services for your professionalism in this industry. It is refreshing.

From the owner: We are a full-service, licensed, insured and certified restoration and cleaning company delivering…read morereliable Water, Mold, Fire and Biohazard remediation services 24 hours a day, 7 days a week. Our IICRC-certified technicians will quickly inspect and evaluate any damage and provide a detailed and itemized no-obligation estimate. If necessary, we work with all insurance carriers so you don’t have to, plus, we offer financing options for claims not covered.

To start, they're overrated, in my opinion. What started as promising ended poorly. I heard all the…read moreright things so we went with them. Turns out it was a mistake. I felt I was being belittled for not spending our money on a private adjuster and it didn't get better. It appeared to me as though I was to continue a fight with our insurance carrier to increase the profit for MCH. We were told we were being taken advantage of by the carrier. That's not their call to make. It was our decision and we had a difficult time keeping them within what we decided to accept. It is our home after all. We have the final input. They still wanted more. After countless emails and texts with the owner I was finally able to talk to a person and settle on the scope of work. You see, the owner refused to talk to me. Isn't that his job? We had a pre-construction meeting where our project manager wasn't sure how things would be done. He had to talk to someone else. Shouldn't a PM know the best way to proceed? Shouldn't you know what you're managing? After scheduling the work they arrived with a subcontractor. I was lead to believe they self-preformed the work. I was mislead. Not only was some of the material the wrong size it was also the wrong color and texture so it didn't match existing materials. They were "Sorry I caught it before they did". Really? What if I didn't notice it? Excuses were made and our aggravation grew. Plus we had to clean up after they left debris in the yard and unnecessarily blocked the garage! They were supplied a complete materials list from original siding construction. They knew exactly what to supply and failed miserably. Then, they decided to change to scope of work without consulting us. Again, really? There was no on-site supervision of their subs. I feel that some of the work was questionable at best. The roofing sub was ok but they were instructed to change that scope as well. I again brought it to their attention and the owner argued, via email it wasn't in the scope. After being proven wrong he blamed his office. I guess he's never heard "The buck stops here". MCH would not supply a warranty for the work they were paid to do. They gave us a manufacturer warranty for the material and made the roofing subcontractor had to supply a workmanship warranty. Our agreement was with MCH, not a subcontractor. If you build a home and have an issue, you go to your builder, not their subs. That's how the process is supposed to work. I felt MCH was simply removing any responsibility from themselves for the work they were paid to do, or oversee in this case. Then our PM was unavailable and I was told had no one to fill in. Not even a job foreman we didn't know existed until we decided to part ways with MCH. The foreman only existed to be a witness during a final roof inspection. My opinion. If we had a foreman the entire time, why wasn't he there to fill in for the PM or supervise the subs? At this point there was much more to be completed. Our entire project was sent into a tail spin and we were left hanging due to their total mismanagement and lack of communication. Imagine having to take over to get your home back together after an albeit minor tornado. It was a bit overwhelming. They were paid, at a premium price for what was completed even though it didn't follow the original scope of work. We felt we were in a legal battle with someone who claimed to be looking out for us. Everything they did was written and designed to protect their company and in the end we felt like the enemy. They even tried to prevent us from reviewing them. We were forced to consult our attorney. Never in our wildest imagination did we think this is how it would end up. I would imagine they have had satisfied customers but we certainly are not one of them. None of this review is intended to discredit or disparage, it is simply an honest summary of what we as homeowners had to endure. To say the least, anyone else would have been angry and frustrated too. I'm sure there will be a rebuttal to this review probably placing the blame on us but that's what happens when a company looks out for itself over their customers. Again, my opinion. We're not, as former customers of MCH telling you not to use them. All we are saying is do plenty of research, understand why they are no negative reviews and be careful what you wish for. You just might get it.

MCH has been awesome to work with. I've used them repeatedly over the years for projects both…read morelarge and small, from insurance repairs to new projects. They always deliver quality results.

This company doesn't communicate very well. They torn my kitchen cabinets out without consulting…read moreme. They cost me 2 times what insurance was going to pay. So they cost me alot of more money. I would never use them an again And would not recommend them for anything to do restoration.

Bradley Hanneman, the manager was out within minutes. Reassured me in the category 5 flood that he…read morewas going to fix everything for me. Within days he had everything, removed, power washed, safe and dry. They even helped with the proper words for insurance would help us get the most payout. I appreciate his and his company's fine work. Choose the best to help fix the mess.

If you are one of those unfortunate people out there who happen to own a home and can't call a…read morelandlord to fix your troubles, you tend to rely on certain groups of people to help you out when daily living in your home goes south. Take for instance, a 3-year-old in a 2nd floor bathroom with plenty of toilet paper and a toilet that will not stop running. The power of water is an awesome sight to behold, but when it comes dripping and pouring through your 1st floor ceiling, your shock and awe tends to belong more to the panic variety than wonder and amazement. For those of you who have not had this life experience, I offer these sage bits of experiential wisdom: 1) don't panic, 2) shut off the water, 3) get towels and mops, 4) call a plumber, 5) pray (can't hurt), and 6) call Power Dry. My family was the victim of just such an incident this past week, and needless to say you do feel rather helpless and worried when you see an upstairs bathroom turn into a sequel of "A River Runs Through It". Sooner rather than later, you are going to want to call professionals who can get to scene and help alleviate the moisture problem, for fear of mold setting in. That's where Power Dry comes in. We were fortunate enough to be home when this happened, so the damage was contained fairly readily. Our insurance agent (State Farm) recommended Power Dry, as they were a preferred provider for these types of situations. Although our guys were way over in Missouri on another case at the time we called, they got to our house as quick as possible and were able to start hooking up industrial blowers and dehumidifiers relatively quickly. The whole process probably took just under an hour. They were very methodical and certainly gave the impression that they had seen these situations many times before and knew what to do. The sound of several blowers and dehumidifers can be rather disturbing ... sort of like living on the tarmack at KCI. But you do what you have to do. After 48 hours, they were able to come back and take most of the equipment out, and another 48 hours later we were cleared to have all of the remaining equipment removed. The guys who provided service to us were friendly, knowledgable, and even dealt well with our excited 3-year-old daughter. I don't recommend going out of your way to try and find an excuse to get the Power Dry folks over to your domicile anytime in the foreseeable future, but if you need them, they are a great bunch of guys and ladies to have on your side in a tough situtation. A+++

- My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July…read more28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage.

We had our basement flooded. The owner (who is a certified mold inspector) came in to give us a bid…read morefor removing everything, and inspecting for mold, with restoration. This company was gentle with all our things and worked their butts off to get it done. We were lucky to not have a mold problem. They are honest, hard-working folks who I would hire again. They were also almost half the price of another national chain that gave us an estimate.

Those that have experienced a 'crisis' in their lives know how important it is to have someone to…read morelean on to get through the adversity. Though 'only' a flooded finished basement, Kade came through for us by applying their expertise in consulting us on our next steps. Both Kim and Levi went up and beyond expectations. They earned our trust immediately through their exemplary customer service. We hope to never go through this again but if we do, we're calling Kade; you should too!!!

We needed our carpets cleaned and used Service Master based on positive Yelp reviews…read more I contacted Joe and he got us scheduled quickly and showed up promptly at the appointment time. He did a great job cleaning out carpets. I wished I would have taken a before picture but I do have one of the finished product

We are pretty disappointed with our experience with Service Master. We had a pipe break back in…read moreOctober and they were assigned to us by our insurance. From the beginning the communication has been horrendous and the follow-through on their promises even worse. We had to hand-hold them at every turn to make sure they did all that they quoted us. We have been told they were going to come pick up the trash multiple times in the last month and the trash is still sitting in our driveway. Overall poor experience, however, the work got done and the house is back in working condition and looks nice.

Mario and his crew worked to help provide solutions to problems we had. WE had 27 ft load bearing…read morebeam that needed to be supported in order to remove two post in our kitchen. After contacting multiple contractors who were way over our budget, Mario had other options available which significantly reduced the cost. He preformed the work quickly and was on top of all the details to make sure we stayed on schedule.

From the owner: MG Enterprise, LLC is a local and experienced construction company in Lee’s Summit, MO that offers…read morea range of quality services in the area. With three decades of experience in the industry, MG Enterprise, LLC is confident in its ability to provide quality workmanship for clients. We take on jobs of all sizes, so don’t hesitate to reach out with whatever home improvement or new construction home project you may have. From kitchen and bathroom remodeling to home additions, our contractors do it all!

After 1 year I still do not have a valid bill from them…read more They keep charging for things they did not do and then multiple charges for flooring in our bedroom. Carpet, Oak #1 and Oak #2. This goes on and on. They could not even total up their own line items correctly. I do not know if all Paul Davis franchises work this way or not. The corporate office has not been helpful. The Owner of this business needs a lesson in accounting. Check their bills for every line item, and make sure they did it. Make sure there are not duplicates between the base invoice and any change orders. Make sure they do not try and collect the O&P on the items that were not done. Jeff it has been over a week and I have not heard anything from Ken or Will. I would like to get a response so that I know something is going on.

Beware!!! Slow and unprofessional…read more Had subcontractors knocking on my door after job was finally complete demanding payment that Paul Davis Restoration was already paid for! Shoddy work! Beware!!!