Used them for their notary services - they were friendly, quick, and fairly priced! Definitely…read morerecommended!

From the owner: Impact Insurance Agency, Inc is an insurance brokerage firm. We are licensed in the states of…read moreDelaware, Maryland, and Pennsylvania to conduct insurance and limited financial services. Impact Insurance Agency offers multiple forms of insurance including: Auto, Home, Life, Business, Commercial Trucking Insurance , and specialty Insurance for Churches and Non-Profits, We can also help you plan for retirement and gain financial stability. At Impact Insurance you can expect a balanced combination of good rates with good customer services. We have multiple insurance contracts with various companies to provide the best rate and if with years of customer services experience you can also feel secure in knowing you will always receive a high level of professionalism and customer satisfaction. Call or Email today for your free quote.

Really appreciate your staff. One of your associates helped me greatly this evening and that spoke…read morevolumes to me as a new Delaware transplant about your firm. Your people are awesome and appreciated.

From the owner: Business Insurance Commercial Insurance…read moreAuto Insurance Homeowners Insurance Renters Insurance Motorcycle Insurance Equine Insurance General Liability Workers Compensation Motorcycle Insurance

I had an engine replacement covered through Empire Auto Protect, and the entire process was handled…read morefar better than I expected. From start to finish, communication was clear, professional, and timely. They walked me through the claim, coordinated with the repair shop, and followed through on what was promised. An engine replacement is a major repair, and Empire Auto Protect truly stepped up and honored the coverage without unnecessary delays or excuses. The repair was approved, completed properly, and I was kept informed throughout the process. This experience gave me real peace of mind and proved the value of having a warranty like this. I highly recommend Empire Auto Protect to anyone looking for reliable coverage and support when it matters most

My experience with Empire Auto Protect has been extremely disappointing…read more After trading in my vehicle, I contacted Empire Auto Protect to cancel my extended warranty. I was told I would need to provide a copy of my bill of sale before they would process the cancellation. Because the trade-in documentation is embedded within my purchase contract and contains sensitive personal and financial information, I explained that I was not comfortable providing it and asked if there was an alternative form of verification. Instead of working with me to find a reasonable solution, I encountered customer service representatives and a manager who were rude, dismissive, and unprofessional. While I was simply asking questions about the company's cancellation policy, my calls were disconnected multiple times without resolution. Customers should be treated with respect, especially when asking legitimate questions about a contract they purchased. Requiring unnecessary documentation containing confidential information, combined with poor customer service, made this an extremely frustrating experience. I hope Empire Auto Protect reviews both its cancellation procedures and the professionalism of its customer service team. Based on my experience, I cannot recommend this company.