Lateef has been great for my family throughout our home buying process. I need auto and home quotes…read morebut was working all day and unable to talk on the phone. Lateef honored my request to email and text. Got the quotes to me quickly, then got the documentation to my lender quickly. Unlike my current insurance company, Farmers is charging me much less for the same exact insurance and I got a great rate on Homeowner's insurance. In my experience, Lateef answers quickly and gets the job done!

If zero stars were an option, that is what this State Farm office would receive…read more Our experience with Christine Jensen and Lateef Kirsten was extremely disappointing. We had our home and auto insurance bundled through this office, and the lack of communication and customer service was unacceptable. We were not given adequate notice that our auto insurance policy was ending. While a cancellation notice may have been mailed, it looked like a routine billing notice, and we never received a phone call, email, or personal outreach to make sure we understood that our coverage was being terminated. We were left scrambling to find new insurance because of a situation that could have been handled with a simple conversation. What is most frustrating is that this office had no problem contacting us repeatedly during a claim to request mileage information, but they could not make the effort to call or email us about something as important as our auto coverage ending. If they could reach out for mileage verification, they could have reached out about a major policy issue affecting their customers. When we discovered our policy had ended, no one took the time to explain our options, assist us with alternatives, or help us find a solution. We were left to figure everything out on our own during a stressful and time-sensitive situation. An insurance agency should be someone you can count on, especially when they handle both your home and auto policies. Unfortunately, this office failed to provide the communication, support, and customer service we expected. We would not recommend this office to anyone.

I went with a broker because I got much better service. I told Cody to cancel my policies and he…read moregot mad at me, didn't cancel my policies and I kept getting billed for months later. I finally called Farmers, they cancelled some of my policies, but I'm still getting billed for others and Cody won't call back. Really sad.

Outstanding service BEYOND the norm. He came to my office to set up paperwork and show me how his…read morecompany could save me money. This agent is here for you when you need him. Very quick responses. Got pulled over, was able to call him and right there email me my policy to show the officer. If I had to use my policy to cover auto or business insurance, he is there to go to bat for me.

Berkeley from State Farm is a fantastic human being and is always positive. They have helped me so…read moremuch and give me the most accurate information. Thanks for your help and always updating me.

Most of my interactions with State Farm have been through Brooklyn Tidder…read more Brooklyn has been very attentive and knowledgeable and able to answer a myriad of questions. Of all the insurance companies I vetted prior to selecting State Farm, they by far, were the among the very lowest priced company while providing the best coverage suited for my needs.

I'm so grateful to have found this local State Farm office near my home there in Oregon. I wanted…read moreto find a local office who I know I can count on in case I need to make a personal visit and/or call over the phone. After searching on Google, I was able to get in contact with Josiah Sanne who took the time to help me provide an auto insurance quote and explained everything in detail on how much I would be saving including bundling both my auto and homeowners policies together and also saving even more by utilizing their Drive Safe and Save bluetooth device that monitors your driving habits. Prior to this call, I was a loyal Allstate customer for more than 30 years. Their rates have drastically been on the rise and it's been very difficult for my family and I to keep up with their unreasonable rate increases which no longer comfortably fell under our budget. None of those 30 years of loyalty mattered or had any value to Allstate. You're just another number to them. Part of the motivation to shop around for a new policy was that I recently lost my job after almost 5 years at that previous employer and the current situation has put our family in financial hardship so I needed to explore ways to save money especially during this challenging time. Josiah was very cordial and he made my experience and entire process more pleasant. Josiah and I spent more than 30 minutes over the phone going over the numbers while trying to keep some of the same coverage amounts. He was able to get my policies straightened-out and help save money. He valued every second and minute of my time that I was on the phone with him. I saved a lot by ditching Allstate and redoing my Homeowners policy and also my auto coverage payments per month. Since my daughters are both in college, I anticipate some savings there as well. If you feel that your current insurance company is devaluing your personal being and loyalty, give State Farm a try. I did and just that call with Josiah made a huge difference! I encourage you to do the same. No everyone's situation is the same, but mine came out positive. I asked how long Josiah has been with the office and he said 6 months but he handled my experience like a seasoned veteran and pro! Thank you Josiah for helping me find ways to save money in this difficult time. I'm so grateful!

Colby fixed me up with car insurance in about 15 minutes! He was easy to talk to and efficient…read moreplus he helped me save $200 over my last insurance company. I really appreciated the fact that I now have a State Farm agent only miles from my house.

The team at Nishimura State Farm Insurance is outstanding! They have been there to support me for…read moreall of my insurance needs for 20+years. They are friendly and always there to help.

Just had my taxes done here with David. I had stock proceeds, sold a house and some other complex…read moretransactions. He handled all of them quickly, explaining as he went how everything was calculated. He then gave me a plan to minimize the amount I owed for next year, and corrected a couple of misunderstandings I had about how various taxes worked. He was also affordable compared to some of the places I contacted.

I am a first-time business owner and I could not have gotten off the ground without David Niebur…read more He is so knowledgeable and giving of his time and expertise. I felt like I wasn't alone and he had my back.

Great company, spoke with Steve, he was very knowledgeable about different plans that are offered…read more Ended up getting a new home owners policy and moved my car policy to his company. Im a bit of a challenge... I dont have any credit, on purpose.. challenging in the insurance landscape... Steve was up front and honest with me about how it effects me and the best solutions in moving forward. I would recommend, this company to anyone who has a hard time coloring in the lines... Ive had awful experience with insurance companies in the past. With automate i understand my coverage and ways to improve.

I've had the pleasure of working with Steve and his crew for years. The customer service and…read moreknowledge is above and beyond any I've ever had. They are always friendly and quick to answer questions. It's always nice to have a calm voice on the line during what can be a very stressful process. In the past I've felt like my insurance representative is working against me, never the case here. They have completely earned my trust with their overall transparency in conjunction with quick and clear communication. Very happy customer here!

I've been with Jill's agency for several years now, and I don't see myself leaving any time soon!…read moreThe ladies in the office are very pleasant, and easy to work with. Jill and her staff are quick to help with any issues. I would highly recommend her to anyone looking for a personable and knowledgeable agency!

I've been a customer for 10 years. i went in recently for an insurance review expecting to walk out…read morewith a higher premium. Instead I walked out with better coverage for a reduced premium. Not what I expected and I am in grateful shock. I feel the customer's interest is first there. Thank you!