I'm a new customer with this agency and my insurance needs are complex. Michael and Diane both went…read moreout of their way to help me find the right fit and to thoroughly address all my concerns, making sure I got the coverage I needed at a reasonable price. In this age where everything seems to be handled online I was very reassured to experience this refreshing level of human involvement and genuine care. They are truly a gem.

These people kept on waiting to send me an email for renewal on my business. They couldn't tell me…read moreover the phone and got an attitude with me. Plus they have no parking. These people have a bad attitude and too lazy.

We've been with Elliott Powell Baden & Baker for 10 years and we are very happy with their prompt…read moreservice and how they work with us. They help us stay in business. And we are satisfied with the company they put us with and the premium.

I had a problem with a local repair shop and was directed to Donna Jones as my regular agent, April…read morePreston wasn't available. Donna listened to my concern/complaint and immediately researched the names of the business owner and general manager. She contacted the general manager and obtained results that I was not able to achieve on my own. She was amazing. I've also had excellent service from my regular agent, April. Both of these women provide excellent customer service. April provides a yearly review of my policies and has helped me save money while still maintaining coverage levels. I feel fortunate to have found an agent (now 2) that I can trust.

I've dealt with many insurance agents and this was by far the worst, when reaching out directly to…read morehim he refused to provide any remedies to a situation created by HIS OFFICE. Automatic charges were being taken and inaccurate, and when he was asked to help us, he said he couldn't. However he gladly accepted the money being taken from my account, when he added an extra vehicle in the middle of my 6-month block. And then couldn't be reached to help us when we ask to speak to him directly. His assistant asked him how they could help us, KNOWING this was their mistake, he said he wasnt able to help. We asked them to get corporate's phone number and he refused to give it, and gave us some "contact us" link that was a dead-end. DONT USE THIS GUY!!! Despite his public claim of taking review seriously , he was of no assistance nor did care in private

Great costumer service! We spoke with Ryan who was very informative and helped us find the right…read moreinsurance policy for us!

I was a customer under Mosso Insurance for almost two years and only ever had one request from them…read more- to help me with closing out my account based on having to move. I was met with zero help and told to call the insurance company myself and then was hung up on. Do not go through this company.

I have tried to get ahold of Michael (I have called 4 times) regarding my policy which he is most…read morefamiliar with for almost 3 weeks. I also requested a document (I have contacted them 5 times about this) from them and I feel they have put me on the back burner. Update: Michael has been awesome and has since then fixed the miscommunication between him and I. His rates are twice as low as everyone else btw.

Matt always takes great care of my family and my client's insurance needs. Always beats competitors…read morerates and gives better coverage. Definitely give him a call if you want to be treated professionally and save some money!

Unless you want to be hounded to DEATH for the next ten years, don't even call this company!!! I…read morecalled to get info on their lien services, as a contractor, I often had to lien homes. The person there, Shelly, CONTINUOUSLY and I mean relentless, continual, harassingly contacted me by phone, by email and via the mail trying to sell me services. I used their service 1 time, 2 years ago just to try and get her off my back; I closed my construction company when I retired nearly a year ago and today, I get a phone call from them saying I owe them money!!! Now, I know for a FACT that I paid Shelly, in full for the services they did for me. So if they can't sell you services, they will manufacture invoices and charges and tell you that you owe them money. I will be contacting the Department of Justice next along with the Federal Trade Commission the harassment has been THAT bad. But then to manufacture charges??? DO NOT EVEN CONTACT THESE PEOPLE UNLESS YOU WANT TO BE HARASSED FOR THE NEXT 10 YEARS!!! Even though I had told Shelly to stop emailing me, and I have blocked them with spam, I STILL see their emails in my spam folder! And now, they are making up charges. For your own sanity, don't even contact them and for god's sake, don't give them ANY of your contact information. This company has issues, bad, bad issues and I am not even aware if the owner knows how bad it is, but I hope this review gets his attention and he does something to fix it, unless that is, he is behind it all, which is likely. Just an awful awful company. STAY FAR FAR AWAY! There are other companies that will place a lien for you and never bother you again. These people are RELENTLESS!!!

I have a home in the Bay Area and a rental in Portland. When I was looking for a new home owners…read morepolicy I went shopping around. Found these guys and was very impressed. Professional, super friendly and very competitive rates. There are a lot of choices out there, so why settle for someone who doesn't care.

Absolute, utter incompetency and misleading information. I'll make it short and succinct…read more We were told after opening a claim on our rental house for property damage(not at fault) to contact the at fault party's insurer, also State Farm. This office gave us the absolute run around for two months--first we were told to not open a claim on our policy, then told the opposite, and that "we could have found the replacement and compensation for a way better price" after we asked to be considered for a refund. The damage amounted to well over $6,000. They proceeded to pay less than half of that, insisting that a like for like replacement that we needed was not necessary, so, I guess people who actually do these things for a living just do not know what they're talking about. We paid over $3,000 out of pocket, and no one responded from the responsible party's end. State Farm is one thing--but do NOT go to this branch.

Mike has been great to work with over the many years I've had him as an insurance agent. He cares…read moreabout his clients and always goes above and beyond.

Canby Insurance is one of those few and far between businesses that really care about their…read morecustomers! They really go the extra mile to make sure that insurance needs are met, and that the customer is happy with both the price and the quality of insurance carried! Myself and my family have been with Canby Insurance for over 13 years now, and even though circumstances dictated that we move 2 hours away from the Canby area over 7 years ago, we have no thoughts of ever changing Insurance companies! True honesty, the desire to help, and friendly professionalism is a very correct description of how they run their business. Family run businesses that give this kind of honest friendly professionalism are truly hard to find, and I would recommend their services to anyone!

I was very disappointed when I received my renewal for my auto policy sky rocketing about 40% when…read moremy driving record didn't change the past 6 months. I was very close dropping them but thought it would be worth a shot calling them and speaking to a repersentive. I called Herzog Allstate and spoke to Mejra. She was very courteous, helpful, and very professional keeping me in the loop of the step by step process into reducing the bill. I have never seen an insurance agent go out of there way, working around the clock to help me minimize my bill. Once that had happened I realized that I need to sign over the remainder of my accounts for her to manage. Once you meet Mejra, you know you won't shop anywhere else for insurance coverages! A+ Mejra and thank you for your service/hardwork. Btw did I mention "that I am good hands" ha ha

Troy at Allstate is hard-working, thoughtful, and a great communicator. He takes the time to go…read morethe extra mile to get you the best prices. Highly recommended!