Working with Andrew was the most positive experience I've had in West VA real estate! He took a…read moreproperty we had that we had been unable to sell for years and found the right buyers for the maximum profit all while keeping us posted every step of the way. He was a delight to work with and my only regret is that we didn't find him sooner!

Paul Herrick provided me ample support beyond just the sale of the home. When I was stressed about…read moretimelines, He stayed in contact with me and ensured everything was in order for a smooth closing. Paul's professionalism was consistent. He was always on time for appointments and provided reliable advice. His reliability was crucial during the closing stages, ensuring a smooth final transaction. I truly appreciated his effective communication as it was pivotal in fostering a transparent and trusting relationship, which is essential in any significant financial transaction. I highly recommend Paul and his company for the future purchase and/or sale of a home. I had a terrific experience.

Finding the right realtor was pivotal in purchasing a condo and selling my beloved home. It was…read moreessential to have a knowledgeable and trustworthy professional to guide me through the process. Paul Herrick Homes' track record and reliability contributed to making this dual pronged effort possible. He helped me find and negotiate ideal contracts under tight time constraints. His capable associate, Laica, kept me apprised and even collaborated with my adult children while I was in Europe (trip of a life time smack in the middle of a sell/buy situation). Throughout the journey, Paul demonstrated patience and understanding, kindness, expertise, and helped mitigate the inherent stress. All this was accomplished with dispatch short of 70 days. I highly recommend Paul to those who are looking for sterling service with the best possible outcome. Susan Mullee Herbert

I am under contract for my new construction home and Noemi has helped me along the way. The…read moreassistance I have received and her prompt service to any requests I made have been amazing. She is professional and has helped keep everyone involved on task. Very grateful for the help I've received from her. Should you need to buy or sell a home, reach out to her. She treats her clients like family!

We worked with Jim at Jim Bass Group to buy our home in Frederick in July 2023 - he helped us from…read morethe beginning by understanding our budget and helping us prioritize what features we needed versus wanted so that we were all aligned on what was important for this purchase. He understood exactly what we were looking for and provided recommendations as soon as the right homes became available. Once we found the home we wanted he worked extremely fast to get in a competitive offer and used his established relationships with lenders & other vendors to give us the best experience possible. The entire team was great to work with. His savvy negotiations saved us thousands!! We could not be happier with our experience finding a home that we love.

In the ongoing saga that is my relationship with the Jim Bass Group, I thought I'd offer an update…read more The short of it is that not only does Mr. Bass take his business integrity to new lows every chance he gets, he now seems to enjoy belittling those that dare even suggest that he is not God-like. Prior to selling my home I had a pipe burst. The JBG knew about the situation and during the repair work the agent that was selling my house made suggestions on the repairs, from color paint and carpet to the needed light fixtures. She even came to the home and talked to the contractor to keep him focused. This service was the only thing worth while the JBG did. Now the insurance company is requesting that the JBG provide a note saying that the work was complete. Yes, I have provided the insurance company with all pictures and receipts but they wanted validation from the JBG. I talked to a rep from the JBG and was told that do this and it wouldn't be an issue. Today Mr. Call me God Jim Bass called, berated me because of my past reviews and refuses do write the note. He made it perfectly clear it was pay back for my previous yelp reviews. Do not use JBG . In my experience They make no effort to get you a good deal, have no issue with lying and will gladly leave you hanging. If you want a real estate agent that is fair, honest, moral and had integrity history, my history, will show that Jim Bass is not the Group you want to work with.

This company is a rip off! They are unprofessional and unethical in their business processes. They…read moredo not keep their rental property listings status updated on the MLS. Rental properties will show as available when really they are not available. They will charge you 50.00 fee for background check for rental property listing when multiple offers have already been received and a tenant has been chosen. They also will refuse to refund you! I highly recommend avoiding this company!

We cannot recommend Tony enough! We sold our Virginia home while living out of state and Tony made…read moreit painless. He supported us every step of the way. He orchestrated everything needed to get our home on the market from coordinating furniture removal to painting... all during COVID! Within three days we had a full-price offer. He made sure the offer was solid and that we were taken care of. The closing happened on time and we signed papers while living in another state. He even sent a follow-up email reminding us to remove the home from our home owners insurance! I would also highly recommend using J.T. Management if you need a property manager. We have used them for the past three years and never had one problem, not one. J.T. Management has core values that shine through with all their clients. Amazing property managers and simply wonderful people.

Would never recommend Jim Hafer! I sold my house in Hedgesville, WV in September. I interviewed…read moreseveral agents seeking a professional, one that seemed to be trustworthy, and would work in my best interest. Yet what I discovered is what a person says and promises may not be true. I choose Jim Hafer, Hafer Realty. He promised professional photos, to work in my interest to get the best price, and my impression was a person of integrity. My first indication that this was not true is when he mentioned as the house was being prepared to be marketed that he had a prospective client that "he might show it to." I agreed with the caveat that he inform me if it was to happen and give me feedback afterward. He showed the property and I did not know until a conversation two weeks later that he had done so and the client was not ready to buy. He had a responsibility to let me know when he was coming into my house. On 9/21 the house was listed. There were about 8 showings within 48 hours and he informed that a contract was coming in. The contract was received and was less than the asking price and when I asked about a counter his response "don't, accept it" despite it being $3 less. I did, regrettably. He even wanted to mark the house under contract when a ratified contract was not completed and would have if I had not objected. Closing was to be in 2 weeks and the buyer had multiple home inspections. It was Hafer that mentioned to me that they would have difficulty getting it all done and said he was going to call the buyer's agent and get them to do an extension. He did but - Why? It is their responsibility and when I asked him "what if I don't agree to an extension, they've written the contract that way - he said "they will probably not buy the house." I accepted this advice. The inspection came back with 5 pages of items every thing from them wanting a "hurricane strap" on the garage (who knows what that is - and Jim didn't), improvement that were never part of this near 40 yr old house such as gutters , and despite a house built on a hill - expecting grading. Some were reasonable and minor. During the discussion about counter to the inspection He informed me "listen, I have 2 other contracts to write tonight and I don't have time for this." I suggested to speed the deal forward $1500 credit, Jim suggested $5K and when I said "no" he said "would you go with $3K - and I said "maybe." He said he would call the agent and within 5 minutes he called me back and said "they want $3K". What a surprise! I accepted that - yet lingered this agent is more in pursuit of getting the deal done, his commission and certainly "I don't have time for this" indicated he was not working in my best interest. 4 days before closing we had a discussion and he said "I've not seen the the radon or mold inspection" and I informed him that I had been to the house and had not seen that they had done it. His response - "ill call them and see if they want it done." My response - "no you won't, if they had not done it, it is on them, we are closing." Is he working for me or the buyer?? I've had a handful of closings they are usually a happy time. Jim was outside when I arrived for closing on his cell phone didn't event greet me as I entered the building until in the room. Most agents thank the person for listing with them, even give a bottle of wine or a gift certificate as a thank you. Jim - "thank you for trusting me." I did - and now my perception is I know what you are about - get your commission and make a deal without regards to this seller and I would never trust you gain. There are many choices for realtors today. I wish I had gone with one of the others I interviewed who might have worked in my best interest. I think the house would have sold with knowledge what other houses have sold for since - at a higher price. At least a better agent would have suggested a "counter." Who knows. What I do know that Jim Hafer took pictures with his cell phone here were no professional pictures, never seemed to be working for me. I think I would have at least done better if I had taken pictures with my cell phone and paid a few hundred dollars and had one of the on-line companies to post on the realtor sites. I would have paid less commission and better service doing it myself. Bottom line - I would not recommend Jim Hafer.

My whole home buying process from start to finish was about 2 months. There were a few bumps along…read morethe way, but that was at the fault of the seller's agent and Hafer Real Estate Group was quick to catch their mistakes & make sure they were corrected. Throughout the ups and downs, Jim was always honest with me and did his best to keep me stable. I really appreciated that, as I'm sure I wasn't always easy to deal with! I would highly recommend Jim & his Team to anyone looking to buy or sell their home!

Awful. First off after they agreed to price and took pics they waited a week or 2 later to tell us…read morethey put on Zillow (we could have done ourselves) and told us that it will be s couple months until they find a buyer (NEVER told us this upfront and it's been longer waiting-STILL waiting) and you can NEVER GET IN CONTACT WITH THEM EVER). F- 0/10

I was referred to Lee by a former colleague. I have recently completed my consultation with his…read morefirm and am pleased to say that my husband and I will be moving forward with his company for our real estate needs as we relocate out of state. I am always weary when moving forward with new businesses and had a ton of questions that Lee was more than patient to answer without making us feel like a burden. He and his wife make a great team; they are very knowledgeable and professional and unlike other bigger companies we have researched, they always return our communications in a timely fashion :)

*This review is for the building only. We did not use their realty business*…read moreNot the r best location nor building for closing. The place is very tight to get around, the ac is virtually none existent and parking is metered. The sellers agent was a member of Marsh and thus it was decided this would be the place to close. No waters were offered, and the room was small. Previous places where we've closed on a property we're far more spacious, cooled and they offered a selection of beverages. Thankfully we were only here an hour.

When faced with difficult situation with the process of buying house, Aaron was unresponsive. Happy…read moreto have my house, but I wish it were with someone else.