It's Mr. "Frank Lecari" @ Liberty Mutual that gets my 5 star rating…read more This is the second year I am using Frank as my car insurance broker. Frank is the most courteous guy. Very honest and extremely helpful. He is always looking out for you to get the best rate and tries to find you additional savings and promotions. Once you hook up with him, you will never need or want a different broker. He is very responsive. Just give him a call; Cell: 917-838-0091 Office: 845-639-0912 "I wish everybody in business would do it the Frank Lecari way"

If I could rate them a zero I would. I had the unfortunate pleasure to deal with Ian Prastien. He…read moreteaches defense driving classes at the local libraries in Rockland County NY. This man is beyond rude and arrogant. You would think for someone in sales he would have some type of customer service skills. My aupair arrived at his class half an hour late and he was so rude to her and kicked her out of the class, embarrassed her in front of all the attendants. She came home so upset that she was crying. Mind you she has only been here for a few months and English is not her first language. When I called Ian to rectify the issue he was extremely rude and demonsterous. Clearly lacking in the manners category. He was no help! His response to her getting her $23 back was 'if he comes across the check he will rip it up' rather than 'I will look for the check and destroy it'. Clearly he needs the $23 if he will not make a conscious effort to destroy the check and would not give me a definite answer just to be jerk. Liberty Mutual is a reputable company, unfortunately people like Ian are giving the New City, NY office a terrible name. I would never do business nor refer anyone to that office. This man has no customer service skills and clearly is unhappy with his own life to treat people in a demeaning manner. Good luck to you Mr. Prastien.

We have been with Walter Rose Agency (formally Tuthill Agency) for about three years now and have…read morehad really great experience from understanding our policies & pricing (we use NYCM) to working out unexpected life incidences. Our agent John is so caring & kind. The other reps too handling calls are personable and everyone just make you feel like it'll all be ok; which it has been .. We love that the policies we have are affordable and easy to pay for online too. And the price increases have been so small (if any that I can remember)yearly that they are too nominal to mention .

I constantly get call from this office about cars that I do not even own. They claim that I was…read moreinputting somewhere online for a rate quote and they're calling me back. I've asked numerous times to be put on a do not call list and yet they call again with different numbers. Seeing that they don't have any reviews I can only assume it's some sort of scam or they enjoy being annoying as f. The most numbers they called me with are 9148642889 and 9142188980. Don't pick up!

This agency is great! They are efficient, super friendly and always helpful. They insure my 2…read morecars, my home and are taking so much care putting together a life insurance policy for me that fits my budget and will really serve me as I get older. Any time I have a question or when I got my new car, I called and they were on it. Having an agent who knows you and cares makes a huge difference. I support and highly recommend this independent small business.

What a waste of time going to the DMV at this office! Very unorganized!! Had a better experience at…read morethe DMV!! Don't waste your time!

Used this place because it was the closest and I had no choice since my car couldn't move. Was…read moresuper nice upon arrival but biggest issue is the man left my truck with the keys in car and running in front of the mechanic shop which was closed. By the grace of God, my dad decided to drive by to check on my car and saw it before anyone else tried to tamper with it or take it. This was beyond careless and I feel very upset that my car was handled in this way. If I could leave 0 stars I would.

He was very helpful and quick in turn around time with providing me with the best affordable quote…read moreto fit my needs. He went out of his way to alleviate my headache and ensure that i obtained car insurance for my car

Horrible Bank to deal with. Customer service is the worst. Will be refinancing very soon !read more

Horrible bank with absolutely abysmal customer service. Do not bank here. Eventually when you need…read morethem, they will not be there to support your needs. I went into this bank today to open an account and have a document notarized. I was dealing with a woman behind a desk when another employee, Mr. Jamal Ahmed became very engaged in my business dealings. He was an extremely unpleasant man with little to no manners and no sense of how to treat a customer. I am in the high tech security systems business and have contracts all over the country. My home is in Arizona, but I have another home in Saugerties NY. I currently have a very large contract that I am working on in Ridgewood and for various reasons, mostly due to superior local knowledge, I prefer to use local banks like this one. As I mentioned, I was going to notarize a document and open an account. I asked the woman to notarize the document and at that point the rude Mr Ahmed butted in saying that they would not notarize a document unless I had an account there. That in itself I found very odd. Most customer- centric banks just do that as a service. Not Mr Ahmed and Freedom bank though! I then asked to open the account first and then I would do the notarization. At that point Mr. Ahmed stooped to telling me an outright lie, that I cannot open an account unless I had a local address. Actually, as per RBI Guidelines you can open a saving account in some another city. If this is the treatment you get when trying something as basic as opening a bank account, I shudder to think what they would be like if you needed them to have your back in some matter. Take my word for it, do yourself a favor and bank elsewhere.