Dr Spencer has been my primary care doctor for the last few years…read more I have no complaints. He is friendly, down to earth for a doctor , and I never had to wait too long to see him. Im typically able to get an appointment with him within 24-48 hours of calling, and sometimes even same day.

I have seen Dr Spencer since 2000, and only saw him for the past seven or so years out of…read moreconvenience and because I was able to see Dr. Yogish Patel or his other NP or PA. January 2026, he told me that I'd need a tummy tuck to care for a concern he wouldn't even glance at. June 2026, he wanted a follow up on labs I had drawn from a ketamine clinic and he HYPER-FOCUSED on the word ketamine. I was not asking, only referencing. Then he proceeded to go over my meds passively aggressively. I emailed the office and they wanted to only focus on language and how not appropriate it was to ACCUSE their precious doctor.

I am very disgusted with the Hunter office. I got out of the hospital, did my follow up appt. I…read morehave no idea why I am being sent to ANOTHER FOUR doctors. I can not get responses from anyone in that office! now the so called Wesite..They cant even walk me through it to install it to get my messages I was supposed to get. their web site is trash. Ive been going to Jackie since she started there, but I am seriously considerating changing my Primary doctor. the staff out there had been great but those gals up front just don't seem to care.

Andrew Decker is amazing! I drive 40 minutes each way just to have him as my primary. My kids and I…read moreall really like his style. He's personable, professional, knowledgeable, friendly, sympathetic, explains things well, is conservative in his treatment plans (I love that he's minimizing my side effects!), was flexible with what I requested, and took time to really understand my health issue. One that no other doctors have been able to diagnose and treat. We consider ourselves fortunate to have found him!

Dr. Jones has been my GP since I moved to Utah. He takes time with his patients, listens and…read moreensures that each patient is taken care of appropriately. Dr. Jones will have your best interest and his practice runs like a well oiled machine. He is the best dr in salt lake and he will always be our family dr.

If your looking for good doctor then Michael Jones at Jordan river medical is not the one…read more They over charge and give medications on prescriptions just for the kick backs from the pharmaceutical companies. His nurse is this old bag and is very rude to people and is uncompassionate towards the patients I would advise anyone looking for a doctor to think twice. They even threatened to take me to collections Over a 136.00 doller bill that they said was unpaid when it was.

The staff at the front desk is nice; however, if you decide you want to go through with a basic…read morecolonoscopy there. . . BEWARE: after the treatment, I had bad hip pain in my right hip. I have never had hip pain before in my life. They must have been getting very rough on me when I was under anesthesia. I went to St Mark's 2 times before, and they never caused me hip pain. It has been more than 6 months and I am still having hip pain.

$$$ is the motive! I received an endoscopy procedure, while I had insurance. When I scheduled the…read moreappt, I was told they do a prior authorization to see exactly what my insurnace will pay and what's on me. When I arrived the day of my procedure, they were absolutely not certain of the costs, therefore, didn't really seem like they talked to my insurnace beforehand at all, like they said they would. The day of the procedure, I was told I would likely have $250 to pay outside of insurance. Okay, great, that's not too bad. However, I wanted to ensure that was the correct amount due to their sense of uncertainty, so I put off my procedure for about an hour to go talk to billing to ensure I wouldn't end up with a large surprise bill that I couldn't pay afterwards. Billing was 0 help and they couldn't care less for my concerns and the fact that I told them I'm low income and can't manage a surprise bill. They got me very flustered and stressed right before my procedure. They didn't care. I was told it shouldn't be much more than $250 and not to worry. So I decided to just move forward with the procedure, which I regret more than anything. Lo and behold, a short while after my procedure, I received a bill in the mail for $250 and then another for $730!!!! My fears came true! They were not transparent about the reality of how high the extra costs could be. I did everything to avoid it and it still happened because of the billing people misguiding me and not caring to investigate it further to ensure the true costs. Not to mention, the procedure didn't do anything for me or give any answers and the treatment at the place was mid in general. I'm still having all the same issues I started going there to address. So now I have a huge bill to pay that I can't pay and over the month of November they add TWO late fees! Two in one month really? I'm low income, and talked to them telling them I was going to need more time to pay it and they just proceed to add more late fees. They don't work with you at all. Today, only about 4 months out from the procedure, I received a bill in the mail stating that if I didn't pay the bill in 10 days (actually 6 days due to when I received the bill in the mail- took 4 days to get here from the date marked on it) then they will send it to collections and I will be charged a 50% fee. I've never heard of a debt going to collections that fast, and definitely never heard of a late fee that's that excessive when only 4 months late (it's not like it had been 6+ months of them not being paid). Scare tactics, really? So this is how you're treated when you can't afford to pay for a surprise bill that you tried to avoid up front but got no where because of the lack of care and knowledge from the billing department, and after they were already paid good money from the insurance company. No accountability or empathy at all. I wouldn't recommend this place, not only because of the billing departments lack of compassion and empathy, but also because of all the money I spent just to get 0 answers and to get better 0%. Such a waste. This is what's wrong with healthcare! Based on the other negative reviews that are somewhat similar to mine, I know my experience will be brushed off by management and I will be gaslit like the other reviewers that have had negative experiences have been. Management, I recommend for you and your staff to receive some sensitivity training and always run prior authorization beforehand. Give the patient as much info as possible and show a sense of concern and willingness to help. Myself and other patients have given you insight on how you can improve, now it's up to you to take accountability and make the necessary changes to do so. There's nothing else to say here. Patients beware!!!!!! Updated to add: just four days after making this review, I received an additional letter AFTER they already got paid by me. It was dated just 4 days from the letter warning me of the balance going to collections. So they gave me 4 days and sent another letter, AND added an additional late fee. After I already paid the balance. What a joke.

I really like Sean Gunderson. I do not like the staff as they do not care about giving the doctor…read morehis messages. My son has been without his meds for 5 days and I have called repeatedly for a refill, as has the pharmacy. No response. My son's meds have to be refilled once per month and I get the runaround from the support staff EVERY month when trying to get his meds refilled. I am so tired of dealing with this that I am considering finding a new doctor's office. Sorry Sean - you are really great. Your staff, not so much.

I used to love coming to St. Mark's Primary when Dr. Corson was practicing there. He is a wonderful…read moredoctor. However, when he left the practice I went to see Dr. Dinh. I told the receptionist the reason for my visit, which included bloodwork. I was unaware that I needed to fast before this visit and was not given instructions to do so. Dr. Dinh told me I could either reschedule, or go ahead with the lab work knowing that the results could be inaccurate. Why would I want inaccurate lab results? Dr. Dinh had a very condescending tone when I asked him questions about my health. The visit was a waste of time. Gave this practice two stars (instead of one) because I do like the nurse practitioner there, Lisa Western. She is fantastic - professional and warm.

I scheduled my appointment a full week in advance specifically to give the office adequate time to…read moreobtain my records from my previous provider. I made it clear I would rather wait the extra week than come in without my labs, knowing they would be necessary for a productive visit. I called the morning of my appointment and was explicitly told they had received my most recent bloodwork. When I arrived, they did not have my labs. Despite this, the NP had already formed her opinions before reviewing anything. Was rude and arrogant, told me my brain fog was simply due to old age and didn't bother to ask about any other symptoms and that my testosterone level of 167 ng/dL -- which my lab flagged as clinically low, was not a concern. She recommended DHEA as an alternative to TRT with no discussion of my history or symptom pattern whatsoever. When I raised concerns, the NP accused me of trying to skirt protocols, protocols I had never objected to and was fully prepared to follow. I ultimately had to pull up my own lab results on my phone, screenshot them, and email them to the office myself during the appointment just to have my records present. I left without a meaningful evaluation or treatment plan despite planning a week ahead, confirming my records were received, and coming fully prepared with documented symptoms and specific health goals. I was dismissed, blamed for their administrative failure, and made to feel like a problem rather than a patient. I would strongly encourage anyone seeking men's health or hormone evaluation to find a provider who will actually review your records before drawing conclusions.

I have been going to this clinic and seeing Dr Hamp for 20 years. He is absolutely the best Dr I…read morehave ever been to see. He listens to me and takes the best care of me. I wouldn't trust anyone else with my Healthcare, honestly. Everyone is always so nice. I highly recommend this clinic and especially Dr Hamp.

I would choose zero stars if I could. I'll summarize what this "clinic" offers. You get seen, not…read moreby a doctor, or a nurse or a PA, you get seen by the guy at the front desk who does phone calls and scheduling. Then, Jason Silva will come in, make a huge pitch about the amazing things their treatment will offer you. "Restore" this, "Regenerate" that. Lots of medical jargon and Jason will be in scrubs to look the "medical provider" part, but his actual title is Patient Care coordinator. Basically, he will assure you that this treatment will cure your men's health issues. Make you young again. The "treatment": 12 acoustic wave visits with a 4 week break in the middle. The price quoted to me: $5,850 and they will put it on easy no interest financing for 24 months. (they don't take insurance) I trusted the pitch, the "clinic" and the claims they made. I signed up for the care. Prior to all of your visits you will get reminder texts that state; your next visit with Joshua Schmidt, who is the actual M.D. for this clinic. However, I never saw the Doctor once. No exams, no consultations with an actual MD, NP or PA. Your treatment will be by Ralph, the man at the front desk, in street clothes. He will meet you in the "treatment" room where your man parts will be zapped by their acoustic wave therapy machine for 8 to 10 minutes. That's it. Nothing more. Oh, BTW, they will tell you that after the 12 visits you may elect to have follow up visits for $100 each. To me, that is the true "cost" of their care, not the thousands of dollars quoted. I never saw a single measurable or objective positive result. Nothing got better. Nothing was restored. I made several calls to the clinic director and the Patient Care coordinator, voicing my concerns. Their fix; keep coming in. I requested a refund. They told me there are no refunds. I asked about their business and medical ethics. They have my money and could not care less. If this sounds like the medical care you are looking for, go for it. Otherwise, consider other actual medical clinics where you will be seen by a Doctor, NP or PA, not the guy at the front desk.

I was a patient here for TRT management and ultimately decided to transition my care to another…read moreprovider due to concerns about professionalism and communication. While the clinic was responsive about scheduling labs and refills, the way my symptoms were handled raised red flags. I reported elevated estradiol levels along with symptoms like fluid retention and erectile dysfunction, and the responses I received were dismissive and lacked meaningful clinical explanation. At one point, my concerns were met with one-word replies and even laughing emojis, which I found inappropriate in a medical setting. Regardless of whether a provider agrees with a patient's assessment, there should always be clear, respectful, and professional communication--especially when discussing sensitive health issues. I would recommend that anyone considering this clinic pay close attention to how communication and follow-up care are handled, as that was ultimately the deciding factor for me seeking care elsewhere.

Like other reviewers have already noted, phones aren't really their strength. It usually takes a…read moreweek or so for a call back. While this annoying, I'm willing to deal with it in exchange for the great care Dr. Wells provides. Her office may not be a State-of-the-Art facility, but I received more attentive and compassionate care there than anywhere else. I don't need an office with a fishtank, a fireplace, and giant windows with a view to make me think I'm receiving the best care. Dr. Wells undeniably provided that.

Older style practice that is a little understaffed but will get you an appointment in a timely…read moremanner if you can work around them being busy and not real attentive over the phone. It's usually best to just stop in. Dr. Wells is very personable and nuanced with my medical stuff. Working around the phone communication hiccups is well worth it for such a good doctor. I have insurance that she doesn't take and continue seeing her in a cash basis because her care is unparalleled abs cash rate is so reasonable.