Big fans ever since buying a mattress here years ago. The salesman who sold it to us, I wish I…read morecould remember his name, was super helpful and really took the time to talk with us about our needs. He was never pushy. The return policies were amazing and made us feel very comfortable buying something nice albeit expensive. Great stuff. Do yourself a favor and get a better mattress and pillow. Your body will thank you.

I went to check on prices for a twin & full mattress. I was greeted at the door by Angie. I told…read moreher I had been to Costco & the price of their mattresses. She showed me their selections. When I went back to get the twin mattress, Mike told her to meet Costco's price for the full. This is my second time buying from Moore's Sleep World. The service is great and they are willing to work with you.

I bought a top of the line Sealy Stearns and Foster Reserve mattress from Mike at this store…read morethinking that it would live up to it's price of over $5,000 but it did not. I had a week of sleeping on a very uncomfortable mattress and at 130 lbs I left a permanent indentation near the head of the bed which deformed the area. When I called to have it returned, I was told the manager would require a 20% restocking fee! I was able to negotiate a 15% fee although that is still over $800 for a faulty mattress. When I called to let the manager know I had not gotten reciepts and felt the fee was not fair since it was a faulty mattress, he said he laid on the mattress and there was nothing wrong with it.

Outstanding customer service! I am a repeat customer and every person I've worked with has been…read morecourteous and helpful. They go above and beyond. Special shout out to Lane Simmons for providing next-level service on a complicated purchase for my mom!

Went in to look at a recliner. Listed at $329. I asked if he would take $300. He said no the price…read moreis $329. I asked if he would take anything off. No. So I went on to Ashley furniture website and searched recliners and the same recliner was the first one that popped up. It was $339. I decided to just pay more online instead of giving my money to a dumb store that lost a sale over $10-20. This is about principal, not the extra $10 I spent. Anyone who's ever worked sales knows you don't let the sale walk away if you can help it. He didn't even want the sale. LOL good because he ain't getting the sale. Nobody wants a chair that's been sat in by 400lb customers anyway.

Buyer beware!! We purchased several items, value over $5k and included in that was a couch and love…read moreseat set. A few month after there were issues with the cushions, clearly a flaw in the seat material and we contacted the store for fixes since we were under warranty. They said for me to send pictures of cushions and the labels, I did...then they said they were ordering parts. A couple months later after hearing nothing I reached out again and was told there was a delay in the parts (understandable since covid was in full force). Still nothing from them for a few months so I reached out again, by this time it's been over a year since purchased, and I was told they had the fixings for the cushion, so I said come pick both up and bring them in to be fixed and it was to my surprise that they said they thought it was only one cushion so I reminded them it was two and that I had sent them pictures of both cushions and tags months ago and they knew it was two...so again I was told they needed to get the parts. So I waited, again, months went by and I reached out and was told they were delayed...repeat two more times. Finally I went in and was told the same and reassured that it would be soon. So then when I heard nothing for another few months I decided to just wait on them to see if it would ever happen, if they would ever contact me since I always had to be the one to communicate, and nope, nothing. That was April of 2023, here we are Feb of 2024 and nothing. I've called and asked to have a manager call since they are never in when I call or go in. Still nothing. I will never buy from there again, terrible product and they don't stand behind what they sell obviously. Truly disappointed.

Large selection and variety - but the highlight of Living Styles has always been the staff. Very…read moreprofessional. You can tell they care about building relationships with their customers.

We ordered a recliner and noticed a little sticking in the footrest. Jeff came out and showed us…read morehow we were not positioned correctly and demonstrated the recliner was working fine. But then he noticed a much older recliner purchased from another store was out of alignment and he got his tools out and fixed it. Best service ever. (I hope he doesn't get in trouble for this) I've seen enough broken down cheap vinyl recliners sitting out on curbs to know that you save money by investing in quality from the get go. My older chair is 15 years old and with Jeff's help, it is in excellent condition. I will have it at least another 15 years. These are expensive, but they are comfortable and they last. I'll be going there when I need to replace my couch.

Amazing experience! The service was super fast and efficient, and Angie was incredibly helpful and…read morefriendly throughout the whole process. She made everything easy and stress-free. Highly recommend this shop if you're looking for a smooth, no-hassle mattress purchase! Pricing varies so you'll be able to find what you need on your own budget. Thank you so much Angie!!

Really expensive mattress and the worst I've ever had. Get a cheap foam one from Walmart instead…read more The manager at the eureka one was rude and talked down to his employees

Recently while shopping for furniture, I visited Vern's Furniture store. While browsing their…read moreselection, I saw four rather large cockroaches scurrying across their showroom floor. It was shortly after noon when this occurred. I can only imagine how many other critters are actually infesting that building and the products they offer. There is nothing that could get me to return to that establishment. People shopping for furniture deserve better.

I purchase two recliners and a dresser from this place.One recliner was new the other was used…read moreThey also sold me a refurbish dresser which the paint/coat is now fading a year and 3 months later. The recliner within 6 months had to be repair, 7 months later it's having same issue. I spoke with PAUL the manger and he's exact words after explaining my concerns and what he can do , you know CUSTOMER SATISFACTION, his exact words I quote" IM NOT SENDING A GUY OUT THERE TO LOOK AT I don't make ANY MONEY. Furthermore, Shawn the guy who use to work there and believe in customer satisfaction quit because he wasn't allowed to treat people fairly. I do not recommend purchasing furniture from this place due to poor customer service and satisfaction, expensive furniture that doesn't last long and not obeying warranty Terms.

Absolutely love Carl Johnson's . Gifts for everyone. Amazing holiday shop yearly. Friendly staff…read moreand great parking

My mother-in-law and I went to their charcuterie board class and it was absolutely fantastic! I had…read moreso much fun learning about what to pair, how to plate, how to store (making ahead of time); there's just so much they pack into this little class! The setting was really intimate too so you didn't ever feel like you had to guess what was going on or feel timid asking questions! They also offer wine, mimosas, and water, so there's something for every taste and occasion! They also do private parties, baby showers, etc! If you're on the fence, just sign up!! I'm so glad we went! Thank you all for making it such a wonderful experience!! We will be back!! ** Also, be prepared to wander about for at least a good hour, as there is sooo much to see for literally anything you could ever need! **

I'm sorry to hear about the negative experiences that other reviewers have had. I've never had one…read morehere. I've been dealing with EHF since abut 2012. I got two washers there, a dryer, a mattress set, and my sister got a castle themed bunk bed for her kids. Just about anyone can finance anything in the store, as far as I know they have very relaxed standards on credit. It was my understanding that so long as you have a job, three references, and the bank doesn't scream and set your application on fire - you can make payments. My sister defaulted on her payments for the bunk bed last year; she'd been in a terrible car accident, we lost a family member, and as she tried to cope she let several of her obligations slip. Several months later, probably six or eight months, it came up and she said she was afraid to contact them because she expected they'd want all her past payments up front with fees. I mentioned her situation to them the next time I went in to pay my bill. The gentleman I was speaking with was kind enough to say he hoped she was doing okay before anything else. Then he told me he would be happy to just let her pick her payments up again, even though it was already flagged to go to collections. Since she lived so far away, I asked him if I could take responsibility for her account without actually putting it on my own account, so it stayed in her name but I got the monthly reminders. It wasn't a problem, and the bunk bed is now payed off completely. I cannot express my appreciation that they had not inflated her balance with late fees, and did not insist on a large bulk payment to get started putting her back into good standing. That he asked, and seemed entirely genuinely concerned if she was okay, was so kind. Thank you, sir. Sure, there are occasionally warehouse errors - my new washer was a bit late because the model I'd originally decided on had some shipping problem and I'd have to wait, and it was frustrating, but it's a local business and things happen. The staff was sympathetic and attentive. After about a week they made my first choice (which had not been available at the time) manifest instead, somehow, at a better price than we'd originally discussed because of some tax-free sale. (They have all kinds of sales pretty frequently, but I'd say their anniversary sale in November is the best.) Plus they delivered, set it up, and then for no extra charge they lugged my old broken washer away. I'm happy with the selection, and the service. Going in to pay my bill always comes with a pleasant chat and it's really nice for at least one of my errands to be so casual and social. I've also never gone in there and been told they wouldn't at least try, and that's worth a lot in customer service.

I purchased a mattress today and after I left there felt compelled to write this review. I…read moreoriginally went in to buy a new mattress towards the end of closing time. The young male salesman was really awesome, heard I was just looking for a mattress for the spare bedroom, and brought up the fact that they had a really great mattress that was delivered and immediately returned because there was a spot of dirt on it. Regularly was $800.00 and would be half off. I came in immediately the next day and the "manager" Mr. Gantt (yeah he's the manager but he sure doesn't have good bedside mannerisms) argued with me regarding the price. Said oh no it's already such a great deal because It was returned after two days. Then as he rang me up, told me the real story which was that it was repossessed after a week in crescent city. And after payment was processed he proceeded to tell me that there shouldn't be any odor. Also made my boyfriend load it up by himself while he drank his morning coffee and watched. While I'm sure it's still a good deal, it makes me uncomfortable to get three different stories on one item. I realized why this store is always empty every time I have ever gone in it. Bad business. I gave it one star because I'm hoping that the mattress will really be free of odor and In hopes that it really was never used even though it was in fact there for a week. I will NEVER buy anything from this place again.