Great experience purchasing a mattress. My wife and I have been looking into mattresses for…read moreawhile. I've done a lot of research online, and pretty much knew what we should get. I went to this location expecting to find a specific brand of mattress in the store. While they didn't have it, it turns out that mattress probably wouldn't have worked for us anyway. We went through their Sleep System testing, which basically measures how your body weight is distributed, and the person we worked with, Jeff, the Store Manager, guided us to a couple of beds that would work well for us. Pricing was in line with what I could find online and in several of the stores around the area. All in all, I'd recommend them to anyone.

I had a great experience yesterday at Prime Sleep on Metcalf. Jeff took me through the Prime Sleep…read moreSystem to determine the amount of support I need in a mattress. Then he pointed out the relevant mattresses for me to try. Jeff is very knowledgeable, patient, helpful and didn't use hard sell language. (He said they don't work on commissions.) I found a mattress I really liked and bought two (one for guest room). A sale had started that day and Jeff gave me additional discounts so I feel like I got great deal. I also appreciated the convenience of buying protective mattress covers at the same time. Jeff made the whole process enjoyable! Can't wait to try my new mattress!

UPDATED Richard, Manager of the Merriam store, made it…read moreright I went there to fill out a form. He recognized that they've made a mistake and have the corrected. A correction form was signed and sent to Wells Fargo. I will wait for next statement and see if interest will be dropped and interest charged paid before will be credit back to me. Appreciate their want to make it right and appreciate the apologies!!! Still one of the best shopping experience. All staff was very attentive and friendly. Just a gentle reminder, make sure to double check any offer you have the sign

No one greeted me or even helped me out. They did greet a couple when I was leaving. And they…read moreselection of items are very boring

I had a wonderful sales representative. Scott was fantastic!!! He helped us out in making sure we…read morehad what was comfortable for us to sleep and financially. We were not pressured and everything from the sale to the delivery went as smooth as he said it would. Great job really appreciate all the work , time and patience you provided us. I received my bed and I love it!!!! Finally a good nights rest....... Kathy Johnson...

I visited prime Sleep and tried out their support factor...I was blown away. They were able to…read moredetermine the exact mattress for me based on my sleeping style and body shape. It was a fun process and it was great to know I was looking for a mattress best suited for me. Really cool and the staff was great.

I can't believe I'm writing a review of a mattress store. When you get good service you wanna YELP…read moreabout it. If I can get something for a good price I'm going for it. Hence my recent visit to purchase a mattress at a discount store and not NE furniture Mart. I know I can basically get the same thing, cheaper, somewhere besides the big chains and I really feel like this is what I got. I looked at a few discount stores and selected this store after Scott, the store manager, let me lounge, nap and basically take over the store for an afternoon. He was knowledgeable, helpful, not pushy, did I say not pushy...I was sold, pillow top and all. Delivery and removal of the old set is included in the price. They even donate the old bed to charity and you get the tax credit. Can you ask for more?

Best choice for mattress prices, quality and service. Seriously. We went everywhere, including…read moreNebraska Furniture Mart. At Mattress City, we were able to exchange a mattress after two months with absolutely no hassle. You will feel like you are shopping at a friend's store. The manager, Scott is great and provides rare customer service. Don't let the location and name of this store fool you. I'm really glad we gave it a try.

This review is long overdue! Back in 2021 we purchased a dining room table with chairs, new bed and…read moreframe. The bed still feels brand new 5 years later and the kitchen table is still beautiful/sturdy as ever. Safe to say the quality here goes a long way and you will get your money's worth! The guest service here is unmatched by any other furniture store I've ever been to. From the freshly baked oatmeal chocolate chip cookies and beverages when you walk in to employees all over the floor eager to help you find what you need or just to say hello. Furniture mall of Kansas is the Four Seasons of furniture stores because they really take care of you, especially at this location! In 2021 I was 8 months pregnant when we were looking for a new bed and I was dire need of some good rest. We got a super fancy mattress that stays cool and an electric frame, still sleep like a baby every single night to this day! Unfortunately, I forgot the name of the gentleman that helped us back then, but he was amazing and made sure we got the best deal for our money adding in two mattress protectors and free delivery. Last year around this time we got rid of our old living room set and I knew this is where I wanted to select the new one. Although, I do have to agree to an extent about the timeliness of the delivery is extensive...I almost hate to say it's worth the wait since these are pieces built to last. I have also snagged a glass bookshelf and a full body mirror to bring the new set together. To the female manager who called the other branches in Topeka and Lee Summit to get a product I saw online that the Olathe location didn't have in stock THANK YOU! I really appreciate your efforts to make it right even after I picked it up and my expectations were not met. I can't say enough great things about this location in particular, but I'll finish by saying If you are in the market for anything furniture this is the place to be! Disclaimer:just have to be REALLY patient for the delivery, may the arrival time be in your favor(:

Maybe assign one salesperson to you so all 15 don't approach you! I hate this. I just want to look…read moreand if I need help I will contact someone. I get frustrated when so many approach me and I'm just looking. Management needs to change their approach and more people might want to shop here!!!

We've been looking for a new bed for awhile and had decided on a particular brand that Crowley…read moreFurniture carries. Our salesman Gage was helpful and knowledgeable about the particular bedding we were looking for. It took a couple of visits to gather info and get a feel for the bedding; during our second visit we decided to pull the trigger. Everything went according to plan the delivery drivers were professional and courteous and were on time, in line with what we set up with Gage. This is a top notch place with top notch personnel and products. I highly recommend Crowley for all your furniture needs.

My wife and I purchased a Tempur-Pedic mattress from Crowley Furniture and Mattress in Overland…read morePark. Our salesperson, Clint, told us the purchase included two free Tempur-Pedic pillows with a stated value of $400. When the mattress was delivered, the pillows were not on the truck. The delivery drivers said they would be dropped off the next day, but they never arrived. I called Clint and left a voicemail with no response. I texted him next and he replied that he would look into it. After several days without an update, I texted him again, I texted again to ask about the pillows and received no response. We chose Crowley because of the many positive reviews, so this experience has been very disappointing. Maybe they should take some money out of television marketing and put the money toward customer care.

My husband and I woke up this morning and were determined to purchase a new mattress. Bill M.'s…read moreprompt response on Facebook marketplace was outstanding and we were bringing our new bed home just a little while later from Blue Springs, Mo. Bill is a stand up guy and very friendly, no pressure. Very knowledgeable about the products he has in store. I will certainly recommend him to anyone in the market for a bed. I noticed he has some selection for sectionals and loveseats, too.

We were able to make an appointment easily and were very impressed with the shop and Bill! My dad…read morewas able to find a comfortable (and affordable) bed for his guest room in less than 30 minutes, that is a win in my book. Thanks for the great experience!

Wonderful experience buying the Happiness mattress and Refresh queen mattress. Thanks to Gary for…read moremaking this purchase exceptional!

My wife and I recently got married and decided it was time to upgrade to a bigger better mattress…read more We had great service and tried many different mattress options. I feel like we got a great bed at an excellent price with a top notch warranty. Very excited about our purchase and definitely recommend this place to anyone looking for a new bed.