I would have given no stars but it was not an option. PLEASE…read moreDO NOT BUY from them. They do not care about customer service, much less the consumer. They sold me a washer that does not work and won't make it right. They want me to pay a 25% restocking fee on almost $1K washer.

Splurged recently and bought an Aireloom mattress here few weeks ago and had a great experience…read morewith Josh the first day who made some suggestions due to health issues (at my request). He was very patient and kind while my sister and I took time to try things out and talk about options and opinions. No pushy, or annoying sales pitch or following us around which I sooo appreciated! Went back the next day to finally but it after trying a few other places, and Luis helped us finalize the sale and was just as equally kind and professional taking the time to answer all my questions. Really appreciated the positive experience and un-pushy natures of both. I'll definitely go back again for other furniture! Thank you so much. Absolutely love my mattress.

A Great One-Stop Location to Furnish Your Home !…read more Maria and the Store Manager, Joshua, were very patient and friendly. They made sure that we were 100% satisfied with our multiple purchases and financing arrangement. Roger and Sal, sales associates like Marie, worked together as a team to make us feel welcome and appreciated.

We came by for the sales for Memorial Day and had the best experience with Cherie and Alex. They…read morewent above and beyond helping us find the perfect couch set for our home. And because we were paying cash we got a better discount. We are very happy customers.

Came in just to do some window shopping. But once I sat down in their Rosewood recliner, I knew I…read morewanted a La-Z-Boy. We visited two furniture stores before going to LaZboy and there was no comparison to the quality of their products. Our salesman, Mark, was very helpful and knowledgeable about all their products. A huge help and not like other pushy salespeople from other stores. Thanks again we are happy with our purchase!

In February 2025 I purchased a sofa and loveseat recliner from the La-Z-Boy store in Bakersfield,…read moreCA along with four living room tables. A few months after my purchase the seats on the sofa recliner starting to bulge. I immediately called the store to informed them what was happening to my sofa. The store sent out a representative to inspect the sofa. On 10/3/25 a representative from the store stopped by to inspect the sofa. He said he would order the necessary parts. I never heard from the rep again. I have been calling the store to get updates but no one can give me an update on the status of the parts. On 1/9/26 I personally went to the store since I was unable to get an update on the status of parts and repair of my sofa via phone. I spoke to the store rep and manager and they were no help at all. They said I had to call customer service which was new to me because I have been dealing directly with the store rep and they had not mentioned that to me before. And the salesperson was no where in sight. They're only available for the sale and disappear after the sale. Anyhow, I was informed the parts were ordered and should arrive next week. It has taken almost four months since my initial call and no one in the store seems to care. I was very unhappy and informed the store manager that they have poor customer service and there is no communication with the customers after the sale. I spent over $5,000 on the recliners and coffee tables. I will never buy anything from La-Z-Boy again! Poor furniture quality and horrible customer service!

I am writing to express my frustration and disappointment regarding my recent couch purchase from…read moreyour Bakersfield, CA location. When I placed my order, the salesperson informed me that delivery would take approximately two weeks. It has now been four weeks, and the situation has only become more confusing. I received an email stating that my order would be delivered on June 22. I arranged my schedule accordingly and took the day off work. Unfortunately, the delivery never arrived, and I received no communication explaining the delay. I contacted the store again yesterday, but no one seemed to know the status of my order, its location, or whether I need to be home for delivery. Since the order consists of 14 pieces, I am assuming my presence is required, but I have not been given any clear guidance. The lack of communication and coordination has been extremely disappointing. I truly hope the product itself meets expectations, because the service experience so far has been far below what I anticipated. I hope the couch is wonderful because I would never buy anything again from Lovesac based on their service.

The service was great, I don't remember the ladies name that helped me but she was kind, well…read moreinformed, and helpful. The reason for the three stars is because I absolutely love my couch. What I don't like is that the WiFi does not work and I had to keep stepping outside to make my purchase and fill out the application. I had to step out again to get my coupon. It's like the place has lead walls and your phone just doesn't work inside. As for the delivery, I expected them to set up the couch. I don't know much about lovesac but for as much as I paid and how expensive these are I would expect lovesac to set up the couch for you! It took me over four hours to put my couch together. The pieces are heavy and it is hard to put the covers on the frame. I'm glad it's over but had I known how difficult it was to set up my new couch I would have just went with a Costco couch as they provide a white glove service. The frame has a lifetime warranty but there is only a manufacture warranty on the covers and the inserts. Pretty sad given the amount you spend on these. I recommend the couch if you have a lot of help putting it together. As for the company itself I think their warranty is crap and so is the fact that they don't provide a white glove service.

We are repeat Tuff Shed customers…read more Each time, we worked with Tuff Shed via The Home Depot Wholesale Division. Each time, we went online to The Home Depot web-site to design our Tuff Shed. Four (4) years ago, we had a 10' x 12' Tuff Shed blue-barn with full-loft and wrap-around shelving built on our property. Today, we just signed off on our Certificate Of Completion for a second identical 10' x 12' Tuff Shed blue-barn with full-loft and wrap-around shelving built on our property!! - Customer Satisfaction? A.B.S.O.L.U.T.E.L.Y.!! We were so pleased with our first Tuff Shed that we ordered an exact copy-n-paste for our second Tuff Shed! Our two (2) Tuff Sheds now stand side-by-side and represent the true-quality of The Tuff Shed Company!! Jessica assisted with the initial specifications and sales via telephone conversations, e-mail exchanges, text messages, and DocuSign --- we received the exact same model, color, configuration, and pricing from four (4) years earlier! Daniel assisted with the pre-installation / pre-build site-inspection --- the service and hospitality that we received before/during/after our site-inspection was outstanding --- Daniel was on-time, friendly, knowledgeable, and assured us that Tuff Shed could perform our tricky installation request near two (2) fence-lines and under a Recreational Vehicle awning --- we were so glad that we were working Tuff Shed via The Home Depot Wholesales Division, again! Joanna assisted with the installation and build scheduling --- we had only one (1) day that we were available for the installation and build --- Joanna assured us via text and e-mail that Tuff Shed could meet our request and our limited availability! Pascual & Marco installed and built our second Tuff Shed --- Team Pascual & Marco were on-time, courteous, engaging, and completed their installation and build and cleaned up well before the anticipated 4.5-hours installation-time --- prior to their departure, Pascual & Marco asked me to inspect their installation and build --- this second Tuff Shed is just as fantastic as our first tuff Shed --- no misguided-nails, no ruff-edges, no paint-smudges, no sap-drips from the freshly-cut wood --- the shelf-edges and loft-edges are smooth and free of burrs and splinters --- Pascual & Marco are absolute Rock-Stars and Rare-Earth Gems for both Tuff Shed and The Home Depot! Griselda assisted with the Certificate Of Completion via DocuSign --- the DocuSign Certificate Of Completion notes that the document should not be signed until the work is performed and the customer is satisfied with the work performed by The Tuff Shed Company --- I signed because I am A.B.S.O.L.U.T.E.L.Y. Satisfied, two (2) times over!! Thank You To Team Tuff Shed For Your Affordable, Timely, High-Quality, and Spacious Tuff Sheds Marketed/Sold/Inspected/Manufactured/Built/Installed/Serviced By People Who Care! === = ===

I called Tuff Shed Bakersfield as I needed to service my shed and purchase a new part from them…read more The staff was professional and helpful, they managed to get me the lock/handle I needed next day. I highly recommend this brand as my 6 year old shed is still standing strong and looking great!

Outstanding boutique with "gently used" items. They're a step (or two or three) above your run of…read morethe mill second hand store. Nice, upscale stuff that looks new or nearly so. Also, an excellent place to drop off your own gently used clothing and other items...plus it goes to a good cause... Cancer research.

Store has become extremely overpriced, especially after opening their expansion across the parking…read morelot. Worker was looking up "comparable" items on EBay and pricing for high bid prices instead of thrift store prices. I understand they are looking to earn money for charity but the items were donated, they do not need such a markup. Not to mention, items could still be purchased new at Hobby Lobby or Home Goods for less! As longtime customers, we won't be going back.

Went here for the first time and saw the same couches we saw at other stores way less expensive…read morethan other places. Very happy.

Went to this store and found the prices to be a lot more reasonable than other stores. The sales…read morelady was very nice. They delivered my mattresses for free and didn't charge taxes. I did pay cash.

Staff have always been friendly and greet me every time I walk in the door. Awesome prices. The…read morequality can be hit or miss, but if you look through things, you can generally get an idea of the quality. They have great prices on many things. It's a great place if you're on a budget; you can sometimes find really great quality things too. I've gotten heavy duty black out curtains for only $5.99 that are nicer than the old $89 ones and my dual 5 volt 2.4/1amp charging dock for like $5. :)

So my dad and I went into the store not too long ago. We bought a few items and two were missing…read more My dad called and they said there was nothing there. No wonder they're going out of business.