I had a wonderful experience in purchasing my mattress and platform base. I'm so glad the sales person Lynda Changed my mind to buy both instead of sticking with the traditional mattress and box spring As I had in the past. She explained everything to me and how it works. She was very knowledgeable and professional! I would definitely recommend anybody purchasing from this store and asking for Linda, you will not be disappointed!! I rate it a 10+ plus read more

Superior customer service! Thank you Abdul for such a wonderful shopping experience! From the moment we walked in thru the doors, Abdul, the manager, approached us in a very friendly manner. He asked the right questions and showed us what some of our options were within our budget. He was honest and showed a lot of integrity in what he did. We are so looking forward to enjoying our comfortable adjustable bed. Definitely recommend this store for your mattress needs! read more

This is probably the best Mattress purchase experience of my life. We have bought many mattresses before from memory foams to traditional coil mattresses some hurt body other are saggy all the nectar, Casper, lul, BeautyRest, perfect sleeper, kingsdown sealy purple satva sleep number you name it they all deform or give you pains with few months to three years. We met Abdul who greeted us on the door introduced us to their easy process which took our body weight shape and temperature and predicted right Mattress set for us. We became friends and many of my family members and friends buying from him. The second he aligned our spines by finding wellness position for us on an adjustable bed our eyes had new shine in them and the massage feature made us fell in love by the time we sat to order our eyes were just closing that's how fast dopamine and melatonin release on massage feature. 0 apr up to 60 months zero down made sense we did it for 36 months. Bought sheets pillows and protection bundle for half price as well. The help and the sleep expert knowledge of Abdul exceeded any doubt. We were skeptical about luxury celebrity orthopedic recommendation mattresses because we felt they are soft but we were wrong original Tempurpedic lux breeze mattresses are science based truly conforming to body keeps us cool and I have not felt pressure or pains any part of my body and this mattress looks like I bought it yesterday I'm sure we are not changing it for years. Update: t's been over three years I have not taken any melatonin pills, I always lay in zero gravity to align my spine, use the massage and track my sleep. Once remote stopped working the customer service was very helpful found out it has a Child lock lol adjustable base has 25 years of warranty what else we need? Thanks Abdul if you are still there I have recommended everyone instead of buying all those cheap low price very popular mattresses buy the one and only nasa technology award winning temper pedic breez collection on which hopefully Abdul can educate you and help you sleep better and rejuvenate your body read more

This business, in particular Jeffrey, is actively attempting to scam my family. We purchased a mattress that was too large, and exchanged it for one that fit. Now Mattress Firm and Jeffrey are attempting to still charge us for the larger mattress that we returned and they took back. And all of this comes after they completely bungled the delivery of both mattresses. I can NOT recommend this place by any means, they are actively trying to rip people off. read more

Purchased two bed today at Mattress Firm Aberdeen and thanks to Abdul it was a great experience. He took so much time with us, he really went above and beyond. He explained everything, gave us options and was so kind ! read more

Me and my girlfriend went to Sleepy's the Saturday after Thanksgiving. Since we are moving into a new apartment we wanted to update her mattress. The sales person was very helpful, but the mistake we made was saying that we are open to hearing any price range. While testing an adjustable mattress the sales person person keep talking up the benefits. We finally decided on a mattress, but said we didn't need the adjustable frame. That is when the sales person said they were running a black Friday special and that the adjustable frame would be free with the purchase. After buying the mattress and talking with others we found out that we over paid for our mattress. That Monday we called to cancel the order and the sales person told us they couldn't cancel the order and would call us right back. After about an hour we called customer service and they informed us that we actually did pay for the adjustable frame, but that the stand for the frame was free. It has been over a week and sleepy's has been running around telling us that we can't cancel the order. read more

Ray and Judy are genuine professionals for their knowlege on mattresses, customer service, and the great deal that they gave our son on his first ever mattress/box spring purchase. read more

We loved working with Boris. We loved that he hovering during the entire shopping experience and gave us space and time to discuss our options- it was unlike experiences we've had at other stores. He was extremely knowledgeable about the different types of mattresses that we were trying out and showed us only the best mattresses for what we were looking for. I would highly recommend this Mattress Firm location and Boris especially! read more

We had a great experience buying our new mattress with Judy at Mattress Firm in Aberdeen! We appreciated her knowledge and patience while we chose the mattress that was right for us! Highly recommend! read more

Had a wonderful experience at Mattress Firm in Aberdeen. My husband and I were purchasing our first mattress and weren't quite sure what we wanted. Judy was wonderful. With her help, we found the perfect (and I mean PERFECT) mattress and walked out with it same day. Highly recommend! read more

Such an amazing experience from beginning to end!! We first visited your store in Middletown one night just get an idea of prices. We met Geoffrey upon walking in and the amazing experience started there. He was so knowledgeable and listened to what we were saying and wanted. We were looking for something the Middletown store didn't have in stock so he told us he would be at the Matawan store that weekend if we wanted to stop in he could help us again. He was so sweet and so nice when we came on Saturday and helped us find EXACTLY what we wanted! I never felt pressured or rushed or that he was just trying to make a sale. I felt like he genuinely wanted us to have just what we wanted and to be happy. To be honest I was just planing to visit mattress firm to compare prices to mattresses online but Geoffrey is the reason we bought from there. If you are in the market for a mattress please go talk to him and you will leave there very happy! Mattress firm is lucky to have a person like him working for them, he really gives them an extremely good reputation. read more

When I went into mattress firm Judy right away came to me and asked me for help. She was very knowledgeable and personable and helped make everything so easy for me. I thought it would be a long process but with Judys help I was able to pick out 2 mattresses within 20 minutes and be on my way. If anyone is looking for a new mattress I would definitely recommend coming here. read more

Judy was super helpful, patient, personable, didn't try to push or over sell, if you are in the market for a new mattress or just some information I highly recommend this store and Judy read more

Judy was an excellent and knowledgable sales rep! She dealt with our indecisiveness like a pro. Her patience allowed us to really choose the bed we needed without feeling rushed. I highly recommend this Sleepy's location and would always ask for Judy read more

If you need a mattress, this so the place to go! Judy was the best! She was extremely knowledgeable on the mattresses and what would fit the need for myself and my husband, but wasn't pushy! She went out of her way to make us feel important. I highly recommended seeing Judy and getting your mattress here. We haven't had this good of sleep in years!! read more

On Saturday January 13 I purchased a mattress and adjustable frame from Mattress Firm. Vito was a pleasure to work with and I was very excited that the delivery was going to be made the next day. Delivery was a totally different experience. The protective cover I had left on the box spring had smudges on it from where it had stuck to the metal frame. The Driver said it was an "infestation" and without permission took out his cell phone to take a picture and called his dispatcher. I was informed that they could not remove the old pieces and would not make the delivery either. I'm a 71 year old woman and was now left angry and humiliated. To add insult to injury I received a call from the store manager who explained that she understood my angry and would be happy to reduce the cost of the sale by $300.00 but I had to provide a certificate from an exterminator that my home was not infested. There were no bugs, nothing crawling only smudges from where the old box spring stuck to the metal frame and for this I was humiliated and to prove that my home was 'bug free'!. To add insult to injury was was told by Mattress Firm that this happens quite often and other customers also didn't understand why the couldn't just make the delivery. If Mattress Firm wants to stay in business they definitely have to find an more professional delivery company. It is also illegal to take pictures of a persons personal belongings without asking permissions, which they did not! read more