I bought the Platinum 4" and I love it!!! I was in serious…read moreneed of a new mattress for my couch. I googled all I was able to find about a replacement sofa bed sleeper mattress and then "Replacement Mattress" caught my eye. Btw - very valuable information. After I took the time to read all the information about different types, and what was good and what was not, suddenly all the questions I had were answered. Then when I read the "reviews and testimonials" I knew I was prepared to spend the money. My advice is spend the money it's worth every penny. Thank you!!

Had the best sales experience of my life buying a mattress from Hany at the Mattress Firm store in…read moreMiddletown, NJ. We were extremely hesitant and concerned when it came to buying a mattress until we met Hany. He answered all of our questions honestly and educated us on the different types of mattresses and frames. He gave us time to consider different options and encouraged us to shop around, noting that we would not find better prices anywhere else. We visited Value City Furniture and Ashley Furniture. We also visited another Mattress Firm Store. None of the prices or customer service came close to that of Hany at Middletown. Hany ultimately gave us the best price, and trust me, we did a lot of comparison shopping. Hany is a true professional who loves what he does. He is polite, caring and not pushy when it comes to making a sale. There was a slight issue with the delivery of our frame (the problem was because of the delivery company not Mattress Firm) and Hany took full control and made it right without any added stress for us. If you are in the market for a mattress, go to Mattress Firm in Middletown and ask for Hany. You won't be disappointed.

Our sales person Tony was great directing us to a very good mattress at a very good price. We were…read morehaving the mattress delivered to an assisted living facility and when they arrived to deliver it the delivery personnel would not prove that they were Covid vaccinated nor would they agree to being tested on site so the mattress was left at the front door and the facility staff did the setup which we paid Walts 35.00 to do.

Should be called Walt's Squeak Shop. These mass are made so light in the support department. This…read morebed spends more time squeaking for than anything else.

Wife and I went to the showroom with no intention of buying a mattress but just wanted to try out…read morethe different styles. We were greeted by Dylan and he was amazing! He was very friendly and helpful, as with the other staff in the store. After trying several different mattresses and having such a great and friendly experience with Dylan, we decided to just buy the mattress and bedframe then and there. We love our new bed set up. We tried a lot of different places like mattress firm but were really turned off by the sales people. But at Purple, the experience was very pleasant and easy. Thank you!

I love my purple mattress! After having a horrible experience at another mattress store I decided…read moreto go to purple after it being recommended by a handful of people. I walked into the store and right away the assistant manager Sam greeted me. She was so friendly and knowledgeable. I felt like I was talking to a friend. I am extremely satisfied with my purchase and my experience at this store! Thank you so much Sam you are the BEST!!!!!!! Thanks again! (Also go get a purple mattress they are amazing!!!!!)

Just bought my second bed from Sleepy's. Bed's have to be…read more"thee" most difficult item to comparison shop. Manufacturers purposely name beds with the exact same specifications (other than maybe the decorative fabricused on the outside) different for each retailers. Meaning you can't go to Macy's, or JC Penny's or Sleepy's or any other bed shop with one specific make/model and compare the prices in each store. None of them will have it!! It sucks, and should be outlawed. That said, I can't tell you "what a great deal I got" compared to the other mattress stores I went to! What I can tell you is this: "To be forewarned is to be forearmed". Be ready, willing and able to negotiate the price of everything! That includes the base price of the mattress, the box spring, delivery, removal of your old bed, and any mattress cover or pillows you may be talked into. A word on mattress covers... Regardless of the term (# of years) of your warranty, if you get any stains on it, the warranty is void!!! So get a mattress cover that will prevent the mattress from being stained. Sleepy's will try to sell you their "Dri-tec" mattress cover. At about $140 retail, depending on the size of the mattress, it's pretty pricey compared to what you can buy at a store like Bed, Bath & Beyond. If you buy their "Dri-tec" cover, Dri-tec will "supposedly" pay for a new mattress, if needed, even if it stains through. So take that for what it's worth. Now... a word on pillows: They want you to buy their special "the way you sleep" (or somethig like that) pillow. You buy the pillow for the way you sleep (whether you sleep on your back, front or side). Do yourself a favor... Don't waste your money!!!!!!! I'm a big guy. 6'-2", 300lbs with wide shoulders. I sleep on my side. So I bought the "Side Sleeper" version. Now any chiropractor will tell you, a man my size, who sleeps on hs side, needs a pillow which doesn't allow the head to drop too low before it is supported by the pillow. The neck/back need to "remain in alignment", as it were. This pillow was so high that my head was being pushed up thereby straining my neck. I lasted 30 minutes then grabbed my old pillow out of the closet. The killer? I took the pillow out of the original wrapping... can't return it. There's almost $80 bucks down the drain! Lesson learned: if you want to "try" it at home, don't take it out of the wrapper. This way if you don't like it, you can return it. But make sure you cover the plastic wrapping so you don't suffocate will ya?!! But I found a way to salvage some of my money. I opened a seam, took out about 20% of the poly fill, and sewed it shut. Feels great! Not bad, eh? All in all, they delivered when promised, and I would recommend them. ...just be prepared to negotiate.

We had an amazing experience purchasing a mattress and pillows from this store! Anthony C was so…read morehelpful. He listened to what we were looking for and provided us with multiple options and undivided attention. We will definitely be returning! Thanks for a great deal, Anthony!

I bought a basset sofa and the cushions were horrible. Not at all like the cushions in the…read moreshowroom. I complained and the cushions were replaced. The replacement cushions were worse. Replaced again and the cushions were good for 3 days and now they are all sunken in and rippled again. Now I am being cast aside and told it is what it is and i need to fluff and flip the cushions which does nothing. Stay away from this store and Bassett furniture, its junk. I am reaching out to my credit card company for help now. Btw I kept trying to return the sofa and they wouldn't let me they kept telling me they would take care of the problem. Disgusting.

I purchased 2 custom sofas and it was a nightmare. We have had them for 3 months. We were away…read morefor 2 of the months so the sofa was used for a month and it lost its shape and also started piling. Imagine??? It's only my husband and myself. So not many people say on it. I called to tell them and they said it's normal ! Seriously ??? They also messed up my sectional. Missing pieces etc. they claim their sofas are custom but I just went to a party and my same exact sofa was in my friends basement. I told them I had the same one and they said they put it in the basement because it did not wear well and they took it out of their living room and replaced it with a better quality sofa. They said the customer service was horrible and a big waste of time. I agree just save your money for a better quality sofa. I'm heading to pottery barn to replace this one. Shame on you Bassett!

I had a wonderful experience in purchasing my mattress and platform base. I'm so glad the sales…read moreperson Lynda Changed my mind to buy both instead of sticking with the traditional mattress and box spring As I had in the past. She explained everything to me and how it works. She was very knowledgeable and professional! I would definitely recommend anybody purchasing from this store and asking for Linda, you will not be disappointed!! I rate it a 10+ plus

Superior customer service! Thank you Abdul for such a wonderful shopping experience! From the…read moremoment we walked in thru the doors, Abdul, the manager, approached us in a very friendly manner. He asked the right questions and showed us what some of our options were within our budget. He was honest and showed a lot of integrity in what he did. We are so looking forward to enjoying our comfortable adjustable bed. Definitely recommend this store for your mattress needs!