I've been reading reviews about this Mattress Firm and Nadeem seems to be a special person. While…read morevisiting and eventually purchasing a mattress, yes Nadeem was special and treated us special as well. He gave us a great demonstration of the bed and wasn't aggressive. He explained the entire process to us and made it all easy. Yes, the reviews are true about Nadeem!!!!!! Keep up the great work. The Randle's

I Purchase a mattress the associate there was extremely rude and condescending. After badgering me…read moreabout how much I was trying to spend as he put it he then proceeded to show me three mattresses. These mattresses were obviously sales or bargain mattresses. I feel very insulted and I immediately thanked him for his time and left. Will not shop with mattress firm again.

The staff were extremely helpful in assisting me in making the correct decision for a Christmas…read moregift. GLOWS: - Store was set up as Covid friendly as possible, with display items spaced apart and hand sanitizer throughout. - The sales reps were good to mention all deals that were available to customers and current promotions - Although the product is very expensive, the quality and warranty on it makes it a great buy - Shipping of such a huge item (love sac) was compact. GROWS: - The cleaning of display items was immediate and some customers tested items after each other - The pricing breakdown can be a little confusing, and they might benefit from making it plain. I am interested in checking out their other products in the future.

OK, just for the name.....ingenious. lol. I love the store, though the most comfy "lovesac"…read moreat the mall was this store was located, was about $1,100. I do not care how comfy it is, way overpriced. The store is fun, and the staff was helpful. However, staff.... I would recommend waiting until we walk away before fluffing the "lovesac" we just flopped on. Kind of felt like a parent was following us around. I would offer advice....you would sell more, and attract more customers with a sale.

Don't overlook this store too quickly just because it looks cheesy. There are a gazillion mattress…read moreand furniture stores on this strip so you can spend all day mattress shopping. I stopped at nearly every store and finally settled on That Furniture Place. It's in a tiny strip mall. They had a girl in a skimpy pink outfit standing on a mattress on the roof of an SUV waiving at traffic this afternoon. I know, I know...stay with me now. The owner of this shop used to work at one of the reputable furniture shops on the same street and he opened his own place. He knows where to buy quality mattresses without all the brand names that hike up the price. He has been doing well and recently expanded to the space next door so he can sell more furniture. The store is super simple- nothing fancy about it, no paint, no decorations, nothing. And I'll take that any day if that means I pay less for a great mattress. I paid for delivery with a private guy he recommended and they are okay but were running a little late when they brought my mattress over.

I really tried to give them the benefit of the doubt. But I think they are misrepresenting their…read moreproducts. There is no way this mattress is a name brand $2000+ mattress. It's falling apart after 18 months. It's been awful for the past year but unfortunately the only way you can get anything done under warranty is to transport the mattress yourself and I had no way to do it at the time and now the one year warranty is up. Either way, I got robbed. I spent 900+ on this and I'm already having to start shopping for something else. I noticed the slight indentation in the side of the when I first got it but it's just gotten worse over time. I would not recommend spending your money here. Get a real name brand mattress that has a 10+ year warranty for the money you're spending. EDIT: less than 2 years old and this mattress is completely breaking down. Do not buy from them. These are knock offs and of crappy quality. These guys are worse than fast falling car salesman.

The owner is very polite, knowledgeable and helpful. There's a great selection of mattresses and…read moregood prices. I would definitely go back there if I need another mattress!

I basically lucked into this place, and I couldn't be more grateful. David went WAY about and…read morebeyond even my highest hopes. I live out of town -- my mother lives in a retirement community in Catonsville. I was visiting for a few days and realized that my mother needed a new mattress. I wanted to have it delivered while I was there so I could get her situated. I called and got David on the phone. He recommended a high quality mattress that was on sale for a good price. He arranged to have it delivered the next day. The delivery guys came when they said they would, took away the old mattress and put the new one in place. They even put the waterproof encasement and the mattress pad on the bed. My mother has a bad back and some mobility issues. The new mattress was super comfortable, but just a little bit thicker than her previous one. This made it more difficult for her to get into bed. I called David the next day to seek a solution. He suggested a lower profile foundation. He had one in stock. Because it was a safety issue, David moved heaven and earth to get the new foundation to my mother quickly. I had to leave before the foundation could be delivered (although it was just a day later). David and the manager of the Frederick store personally took the new foundation to my mother's home. When they were finished putting everything in place, David took the time to call me, told me that they had even made my mother's bed, and told me she was lovely. Honestly, I cannot imagine kinder, more effective service. Thank you!

At first I thought this place was a front for something else (like everyone else who grew up around…read morehere) so I was a little hesitant to stop by but I'm so glad I did. I was greeted by Jack, who runs the place, and he kindly asked us what we were looking for in a bed. He was very polite and didn't rush for us to purchase anything. He even asked me to pull out my phone and research/check prices online in front of him so I felt comfortable with what he was saying. At another mattress store, we felt pressured whenever we pulled out our phones but it was a relief he encouraged us to do so. He also explained to us how he is able to charge low prices on their mattresses vs other competitors. The pricing there is phenomenal, the bed we purchased was nearly 85% off the MSRP. He had a printout of a competitor's pricing with the name crossed out but we were able to see where it was. At another mattress store, a comparable beauty rest black was being sold 3x more than it was here. The only draw back here is that they don't offer any 100 day trial since they are not a distributor/dealer. But we didn't care for that too much since we have tried multiple beds already and knew what we wanted. He did mention that the eclipse beds (they are a distributor) have a 15 year warranty. He was also kind enough to give us additional discounts as we purchased pillows and covers as well. All in all, stop by here before visiting the big mattress stores.

I'm going to start off with the experience. As soon as I walked into the store, my family and I…read morewere greeted by this gentleman from the other end of the store. I was pleasantly surprised, he was very happy to see us. (We came in late and he also helped us load the mattress) The knowledge that he possessed was immeasurable regarding the products that he was selling, he knew what the fabrics were made of and how it would affect the sleeping habits. I would recommend coming here not only due the fact that you would be able to attain the best attitude customer service, but you will also be able to bring home the mattress of your hearts desire the same day, unlike those other big mattress companies, who not only charges you extra but also expects you to either go to their warehouse or pay an exorbitant price to get it delivered to your location.

6/23/2020: Are you looking for an affordable mattress?? You GOTTA come see Jerry @Jerry's Bessing…read more He has a variety of types and you'll find what you're looking for right here. My sister sent me here to find a bed for our mother that didn't cost an arm and leg but still was great quality and that's exactly what I found here at Jerry's. We found pillow tops-DOUBLE-SIDED pillow tops (where else can you find that without paying at least $1000?!!!). The answer is NOWHERE!! The Queen sets are normally $300-on sale for now (double check) for $250. WHAT?! Yes ma'am. Yes sir! You can't beat that deal. I got a chance to meet the man himself & he was helpful and friendly. My trip was quick and to the point. He even loaded the mattress in my van for me. He's been in the business for over 20 years and he knows his craft. He wants to help people and you can tell. Thank you Jerry for helping us out today. We appreciate it. I'm sending everyone I know this way.

Just moved, purchased 3 of the hybrid mattresses from Amazon that "don't need a box spring" (but…read morethey DO!) and had to get 3 box springs asap. Called Mr. Jerry on Tuesday and was scheduled for a Friday delivery but the weather was bad with rain and we just had to wait and see if it was going to stop raining. Mr. Jerry came thru after it stopped raining and delivered 3 box springs. The fam was happy campers! Thanks Mr. Jerry, you and your team were very professional and courteous (sorry if I worried you to death...LOL). I will definitely refer Jerry's bedding!! -K. McKoy-

Great Store - Great Owner - Great Prices. This is a great store with super prices that is way less…read morethan the big stores. The delivery was on time and quality of mattress is excellent. Don't rely on the exterior of the store to gauge how much you will like the selection and service. Huge shout out to Russell and his daughters for such a positive experience - I wish all stores were this good.

Russell exudes "let-your-hair-down" trustworthiness and honesty. While the store isn't large, the…read moreselection seems to cover the needed levels for genuinely discount bedding and quite good service--including same-day delivery (possibly morning, too). By definition, this isn't luxury, but there are name brands and the store serves "discount" the way it should be.

Drove 2 hours to Columbia to try out the mattresses and asked the sales person the prices. He said…read moreto check the website for pricing and information. Their sales staff are a joke.

All new Purple Mattress models as of around May 2023. The showroom is great to try each mattress…read moreand narrow down the best one. Free exchanges, free returns, no restock fees, all within the first 100 days. But, it seems like they would work with you if there is an issue after that time frame. 10 year warranty. If you buy a Purple mattress from any place other than directly from Purple, you will have to deal with that seller for any returns, exchanges or warranty claims and possible restocking fees. Just come directly to Purple. Excellent customer service. They really want you to be happy with your purchase. The showroom smells amazing. A lavender custom blend fills the air. The beds are arranged in order of price which also reflects level of "luxury". The sales team is non commission and non pressure. The pillows, sheets and of course mattresses are super, high quality. I urge you to do your research, watch some YouTube videos, learn the history of this company and product and of course come in and try these awesome products out. If you or a family member suffer from joint pain, hip pain, back pain, knee pain, shoulder pain any body pain, please consider a Purple Mattress. It relieves pressure points!! I wish I had come here years ago. My sleep has improved dramatically and sleep is extremely important for good health. Lastly, get yourself an adjustable bed base. No matter which company you choose, this is a game changer!!! The sales team are friendly, knowledgeable and again, super non pressure.