Erica was very helpful and kind. she helped me and answered every question i had and made me feel…read moreat ease. i appreciate her, especially since i'm sleeping on an amazing new Tempurpedic mattress.

Herode did a great job helping us to select the mattress and frame that suited us best. He arranged…read morefor the bed to be delivered to Sarasota where we are moving. Pricing was great as well as the service Highly recommended. 5 star experience.

I was looking for a bistro or balcony style table. The table would fit 4 people and an umbrella…read more This was my first and last stop. I looked at the back of the building and told Mrs. K. I think they make their own furniture here. Walked in and was greeted somewhat coldly by the salesperson. At first I did not see anything that met what I wanted. Out of the corner of my eye Mrs. K. is making a beeline for table and chair set. It first appeared to meet my height needs. And it did. As the salesperson warmed as we seemed to find something we might be interested in. She then kind of waved us to the back area saying there was more selection "back there" oh and it is not air conditioned. We saw some cool stuff but not what we saw in the main showroom. When we went back to the original piece we started asking "buying" questions. This is where we found out the information that closed the deal. Yes the furniture is made on sight, the frame is powder coated aluminum, and it is then wrapped in wicker. Powder coating is very important process that adds longevity to any product it is applied. I asked about warranty and was told 10 years. A warranty is great but it is only as good as the company. The next question I asked is how long have you been in business? 40 years. In my mind I was sold. The salesperson then mentioned I might need an umbrellas and base. I was kind of thinking meh I will find one cheap. Then the info on just the fabric on the umbrella and how sturdy it was caught my interest. It is Sunbrella. If there is a super material it is Sunbrella. It will last as long as I am going to. :) The price is very well within reason of anything I looked at the big box stores and the quality is superior. The old adage you get what you pay for is true in this case and the word more than what you pay for is the reality here.

We purchased an outdoor couch, chairs and lounge chairs from Palm Casual Bonita Springs. The sales…read morepeople were extremely helpful. The office staff kept us updated regarding delivery dates. The delivery people were careful not to damage our home. A problem with one of the cushions was resolved promptly. The prices were more than competitive. In short we recommend this store to anyone looking to purchase quality outdoor furniture.

" Scan Design is a beautiful store, contemporary design, love all their furniture. Angie and Lisa…read moreare very knowledgeable, friendly and helpful. I will recommend this store for all my friends "

We bought 2 Fjords leather recliners for $4,000 at Scan Design. The day after the warranty was up,…read morewe noticed the leather was flaking off at the bend for the footrest. We called multiple times over a 6-month period and neither Scan Design nor the manufacturer would stand by their product. Even though we sent pictures, no one would come out to verify the poor quality leather. Extremely poor customer service and shoddy products.

Kevin came over to measure our original Murphy bed that needed replacing. He was quick and thorough…read moreand sent us a quote right away. He answered all our phone calls, texts and emails. He set up our delivery date but we had to reschedule and he was very helpful in holding our Murphy Bed until we were able to have it installed as we live in a high rise and cannot do noisy work until May 1st. Manny & Alex arrived today on time. They called to let us know their arrival time. They were clean, efficient and very careful not to scratch anything as we just had our apartment renovated. The contractors destroyed our original unit so we needed to replace it. They padded everything with cardboard and helped us move our small furniture and items. They arrived at 9:00 am and worked until 5:00 pm and completed the installation. They did an excellent job assembling it. Everything works fabulous from the sliding shelf doors to the lights and the bed. They vacuumed everything up and took out our old Murphy Bed and garbage with them. We couldn't be more pleased with both Manny and Alex. They were friendly, professional, clean, caring of our home and hardworking. We highly recommend them and would use them again! We had a great experience after a horrible experience with our contractors. Thank you very much! We love it!

Excellent job, affordable and on time delivery! good customer service. will definitely use them…read moreagain.

Meg at the store was lovely. But there are communication gaps. The man who came to confirm…read moremeasurements and choices had zero knowledge. Nothing had been communicated. I felt like our time, choices, decision-making with Meg was wasted. I had to tell the guy to get the samples etc from his car - he had brought nothing but also didn't know anything. That was a warning. Then the blinds were installed. But - what???? No medallion or clips. A very ugly gap. I've been patient- waiting 16 days. Seriously? The customer has to point out the obvious?? And then wait? For how much time? We have guests this weekend. Serious? Do go to another shop. I will NEVER buy here again

High quality products at reasonable prices. Long time operations that truly value customers…read more Helpful services attuned to customers requirements.

Horrible experience with Patio Gallery in Naples. We were shopping for upscale pieces for our…read morelanai. We started off on a good foot with Laura, the owner. We decided on a large dining table, 6 dining chairs, a large sofa, lounge chair and tables. We made a sizable deposit and scheduled a quick delivery since nearly all pieces were "supposedly" in stock. Upon delivery, our experience changed for the worst. The table delivered was badly warped. Two of the four cushions for the sofa and chairs didn't match. Several very lame excuses were provided for the mistakes. Patio Gallery agreed to replace the cishions and table (which was apparently not in stock and was purchased from a competitor in the area). These items now needed to be ordered - 4-6 week wait time. We accepted this solution but were very disappointed. Despite our frustration, we liked the furniture we actually wanted to buy one additional lounge chair. I "foolishly" asked for a small discount on the chair in consideration for our inconvenience. Laura blew up at this request. Her response - "Oh forget it" and then suggested she pick up the furniture and give us our money back. I was stunned and now pretty pissed off. The furniture was picked up the next day. Good riddance. Thanks for nothing Patio Gallery. I think it may be time for new ownership. Current customer service is pitiful and irrational.

Outdoor furniture for the high end home. An amazing array of styles offering both comfort and…read moredurability.

We could not be more pleased with our custom murphy wall bed. It was an awesome investment and the…read moreprocess was seamless. Diane, at the store was so helpful and knowledgeable. Walking us through all of the options and being patient when I could not decide paint color and changing the handles. The delivery took awhile, but was worth the wait. The team came in, set up and was so friendly. I did not expect to love this as much as I do. Now every time I walk past the room, I smile at how nice it looks. Thank you, Hiddenbed USA team!!