This was such a pleasant and easy experience from purchase to set up/delivery. The show room had…read moremany mattresses from which to choose and the owner was very patient as we made our selection. Delivery was less than 24 hours later. Price was competitive and felt very fair Overall- I give this location and owner 5 stars and highly recommend to anyone looking for a mattress.

What a great experience! Brenda is the owner and the most helpful salesperson we've dealt with in…read moreawhile! Can not recommend enough!

Becky made mattress shopping so much easier than it's been in the past. I have some very serious…read moreback problems and she helped us find just the right type and the prices were right on after doing some other research online. I still can not believe that our new bed was delivered within an hour and the old one taken away FREE. Thank you

Amazing staff very knowledgeable and patient with me and my mother! We were looking to replace the…read moreMattresses in our rental property!! Hank and Adam cordinated with my property management company and they took care of everything!! If You are in need of a Mattress in the Outer Banks or ANYWHERE in the US. Mattress Warehouse of Nags Head is a one stop shop!!

My new bedding will arrive the 10th of July, 2025 so this review is about my shopping experience…read more I was greeted and met, Jamie. I told him the size bed I was interested in, price range, and comfort level. Jamie showed me several options across my price range. We narrowed my choices from 3 then 2 and finally "the one" . I did purchase the comfort agreement that if I'm not happy I can return and exchange. All in all, I am very pleased with Jamie and my whole shopping experience. Once I receive my bed, I will post my review of the product and the delivery service

Bottom Line: A beautiful home furnishings store with a large showroom…read more I went in here to check out patio furniture but I was immediately mesmerized by the beautiful vignettes of furniture throughout the large showroom. All of the furniture was displayed really well and even if you are not in the market for big pieces, this store has some nice art and home decor. As one can expect, many of the pieces on display are beachy but based on the large room or fabric swatches, I am sure there is plenty of opportunity here for more neutral selections. Also, there were so many wonderful rugs throughout the store as well as a few racks of rug swatches. I really enjoyed looking around this store and the kind staff made my visit even better.

Lynn Riggelman was great to work with. Super friendly and helpful. Very knowledgeable supplied…read moreinformation to make sure our purchase would work well in our room. Thanks Lynn

Just bought a mattress 2 weeks ago from the Original Mattress Factory on Portsmouth Blvd in…read moreChesapeake. It was a great experience from start to finish. Patrick, the associate, was very helpful and answered all my questions completely. This is definitely not a "pushy" sale business where you feel pressured to purchase before you exit the store. I took all the information Patrick gave me and went home and slept on it (on my old and lumpy mattress!) and went back the next day and purchased my new mattress. He was very accommodating in scheduling the delivery and set-up. And I can't say enough about the two guys who delivered the mattress. They were pleasant, polite, and very knowledgeable. Thanks to everyone at Original Mattress Factory who made this the best experience ever. I'm sleeping happily ever after! Martha Suffolk, VA

Second adjustable bed bought from OMF. Purchased a new Serenity adjustable base and latex…read moremattress. Super comfy!! My previous adjustable base had been purchased from OMF in 1999. It still worked fine but was getting a tad creaky when adjusting. This new base is super quiet. I love it!!! My salesperson was helpful, knowledgeable and the more important point is he wasn't pushy at all. The 2 delivery gentleman were great as well. They set everything up, and hauled my old base and mattress out. When I asked how they disposed of them, the company donates these items to Habitat for Humanity!! Quality products at a reasonable price and helpful personnel. Highly recommend!!!!

I went to sleepy's on July 5 at Main Street in Suffolk Va and when I walked in Miss. Mary Ortiz…read moremade my experience a GREAT one, she listen to what I wanted and went beyond the call of a sales person to help me find just the right mattress for me. She took the time to show and explain the difference in each mattress that she thought would work for me. I can not Thank her enough for a great shopping experience. I will be telling others about her and the experience I had with her. I would rate her customer service as an A+++. Thank You so much for all you did for me Miss. Mary. Trisha

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

Raymond the salesman was awesome. The price was better than anywhere and it was a rv mattress…read morewhich is hard to find. We will be back soon to buy our home mattress

We just bought our mattress at this store on yesterday (2/20/2025). Raymond the salesman did an…read moreOUTSTANDING JOB IN SERVICING ME AND MY WIFE!! He was professional, courteous and extremely knowledgeable!!! He responded to all of our questions with patience and exacting information!! We were completely and thoroughly satisfied with his service!! If it was possible my wife and I would give him 20 stars but we are limited to 5! I would highly recommend Mattress Firm in Elizabeth City and ask for Raymond!!!!!

Jeremy was wonderful, very knowledgeable about the different products & helped me come to a…read moredecision that I was very satisfied with. Check them out, you will not be disappointed. Hopefully you get to work with Jeremy.

Don was wonderful. He was very attentive and helpful during my purchase and his helpfulness makes…read moreme want to recommend to friends and colleagues alike and I will for sure come back here due to his customer service.