Very good selection although prior location better Service has been good .. they aren't using Mattress Kings name anymore at least not on store sign.. and looks like different brands but not sure i have bought 3 beds and been very satisfied though from prior location read more

Terrible customer service and poor selection. They do not have much to choose from and the salesperson ignored my price range.

I have no love for companies that attempt to exploit working class people. This company has somehow finessed me. Awful experience! RUNNNNN! These guys are liars and scammers, they will take your money and give you the wrong product! So many better options to choose from! Just order from Casper or Purple instead. Edmundo is the worst, so unprofessional... horrible customer service and no sales integrity and was super disrespectful to my family as well! I DO NOT RECOMMEND! read more

Excellent customer service, Edmundo was very professional and showed us all different options available along with additional items recommendations. He is knowledgeable of the different options for the customers and these are suitable the product may be for the individual. Thank you Edmundo for all of your help and professionalism. read more

Edmundo addressed our needs and truly cares for the customer's honest needs. Very thankful! Very cleaning and welcoming read more

Mattress Kings - Mattresses Near Me - North Miami Beach, Florida

Know i need to call customer support? How many times? If you check your customer support answer machine you will hear me!!! Also what part did i sign for? I have the invoice and the policy and not signed by me and also there isn't any No Return or exchange but if the items were on offer.Can you point were is the no return or exchange? Never-less the actitud of your seller is on the line here!!! Do i need to deal with his statement "im not guilty that you are having a bad day" really??? And on the line with his wife at the same time he was dealing with us!!!! No excuse here!!!! Again don't get scammed and avoid that place!! read more

Mattress Kings - Warranty not signed by me and were is the no return part due covid-19??? - Mattresses Near Me - North Miami Beach, Florida

Do not waste your time here. I did not like the selection of beds or the quality.

What a rip off company. Ordered a mattress on May 31, supposed to be delivered on June 12. No delivery and no phone call. Went to store and it was vacant. Called their Hialeah store and was told they could not confirm future date, told them I wanted a refund and they said to call Corporate. Called corporate several times before getting someone, said they would refund and email me confirmation and never got it. Tried calling Corporate today and all I get is voice mail. NEVER USE MATTRESS KINGS - THIS IS MY WARNING!! read more

I went in looking for an affordable mattress, and that's exactly what I got. Johnny the store manager was excellent. He helped me out with what I was looking for. I left the store very satisfied. read more

Had to buy a mattress and decided to stop by here. Johnny was amazing! Very knowledgeable about each mattress. He gave me a variety of mattresses from the least expensive to high end with zero pressure. Highly recommend to go see Johnny at this store! read more

I purchased a Tempur-pedic adjustable power base from here and I am one happy camper! The manager of the store Josh is very helpful, professional and friendly. He was extremely patient with me and answered all my questions and concerns. They delivered the base the next day and the movers were very professional and cleaned everything up after they finished. I felt comfortable with my purchase and will be buying my tempur-pedic mattress from them also shortly. The prices are very reasonable and they offer a wide selection of mattresses and bases. If you need a new mattress stop by Mattress Kings on Biscayne Blvd. and 144th street and ask for Josh the manager. I highly recommend this store to all my friends and family! read more

Alex is the man. Came through with a great deal on the mattress and made things right. Just don't buy from JOSHUA! He's a lying piece of s..! read more

After an long unnecessary disrespect and back and forth trying to get my mattress order fixed over 3 weeks, District Manager Alex reached out to me and fixed everything within the hour!!! He listened when I told him the situation and made a fast response. I'm grateful that he did, because I didn't want to return my mattress on principle but I would have. Thank you so much for your help Alex! read more

Why would anyone buy a mattress here? The salesman (Ed) would NOT listen to what I wanted, argued with me about what is the best mattress for me, kept trying to sell me a memory foam, even though I stated I wanted a pocket coil system. I took his card and he tells me I don't think you are going to buy, I think you are a mystery shopper! Why the hassle from him if that is what he thought. Then I tried to call "corporate" they do not answer, the mailbox is full and nowhere to send an email to. read more

The salesman, Edmundo, knows the tricks to seduce you and to close sales. Then, you may see surprises, in your invoice, and most of all in the CUSTOMER SERVICE !!!. My experience in Mattress King North Miami. My wife and I made the selection of mattress pillows and protector, under Edmundo's guidance. He proposed us a 90 days financing, through ACIMA LEASING, which we agreed to take. The amount to be financed included the sales tax in Florida. HOWEVER, EDMUNDO SENT ACIMA MY MATTRESS KING'S INVOICE WITHOUT SALES TAX!!! Now, my contract with ACIMA includes 1-the total amount to be payed to MATTRESS KINGS, after adding the cost of the mattress pillows and protector + Florida sales tax 2- THE THE TEXAS SALES TAX (AGAIN). To compensate this error, EDMUNDO proposed to send me the same type of goods I already purchased from him, and had the guts to disrespect me , and put the blame on me and my wife, because we don't want to take any form of compensation with merchandise we already purchased from him. My message to Mr Edmundo and Mr Mattress King: you may keep my $70 + in RE-TAXES; that is not gonna kill me. But those dollar payed in excess entitle me to warn potential new customers of MATTRESS KINGDOM BISCAYNE BOULEVARD, NORTH MIAMI FLORIDA about your reckless ways of closing business. !!! read more

Buying a bed hear was fun and easy josh and Alex help me fine a great bed at a real good prices thanks you guys rock ... mattress Kong's is the best mattress store every where read more

This was my first time purchasing a mattress and I'm glad I went to this store. Joshua was very helpful and willing to work with me and my budget! Very hassle-free and quick process. Definitely recommend. read more

I like the salesman's at mattress Kings plus I got a great deal I definitely found a place to buy mattresses from

Excellent offers! Amazing people working in this place! They give you the bestt price !! Such a good place!

Buying a bed hear was great i got a great deal from josh and they beat mattress firm by 300

Great prices, customer services was amazing. This kings are beating everyone else. They even gave me tips on which mattress was suppose to buy according to my needs. read more

Great deals sale prices are great and this place is great every one should come here for a mattress

Went in to buy a mattress, meet Joshua, who sells me a serta ultra firm mattress and promises to deliver next day. we arrange delivery next day and agree to deliver between 10-12 pm to my apt. They reschedule between 12-3, end up showing up @ 3:45 with the wrong mattress. Joshua tells me to have that because the one i ordered happens to be dirty and new ones will come in the next day. He tells me he had 4 in warehouse but were all dirty, and he's sending me a temporary mattress while the new one comes in, which is in the next 24-48 hrs. Its been 3 weeks and I still don't have the mattress I ordered. This is a terrible employee, reflecting very poorly on this company. Needless to say i would never buy again from this company, thanks to the great experience provided by Joshua read more

Don't ever buy mattress from this company I helped a friend out she needed mattress asap I work American signature furniture been in rretail 10 plus years . Joshua was our sales man he sold us a new mattress on the floor . $39.99 del . she receives mattress they give her last years model dirty . I go over her house I tell her this is not mattress you order . We go back store Joshua appolagizes gives us a free matresss pad inconvenience. He says I will be out of town no worrys I will let deliver people know what happened . Delelivery people go out say mattress is dirty cannot accept exchange . Now let me tell you different color ticking on mattress see When visiting the store small back room clearance mattres . We call back who ever other than Joshua works at that store has the worst business ethics I ever see . I call from work . Explain situation that Joshua explained he says in a bad tone of voice . $80 delivery and pay extra money . I say didn't Joshua speak to you about this . He says we don't sell used mattresses . I then said can I have your corporate number . He hung up . I call back you cannot hand up on a client . Joshua told me before this man got suspended three days for acting like this . So we have to wait until Joshua gets back and sleep on dirty mattress might have bugs etc . And who knows the outcome . I'm very angry at this business ethics this company has . The girl I was helping out called to other guy was so rude I actually didn't believe her until I call to get some answers myself . Her English is horrible . The order no is barely read it No. 03943 read more

We walked in here not really knowing which mattress was best for us. Josh helped us find the perfect match for us. He took his time with us and based on our request he showed us all the different options and prices. I am happy we walked into this store because we are exited with our new mattress and the great customer service we experienced with Joshua. Totally recommend this place! read more

Beware. The manager in this store Joshua ripped me off! Be careful if you are offered anything by him. I walked just to check on prices. He tells me he'll finance everything with just $50 down. He gets me $2,200 worth of furniture asks for my phone to get a code to accept the credit. He accepts it on my behalf and hooks me up with a company called Acima on a lease. I end up paying $2,700 in 5 months to them until I realize it's a ripoff. I stop payments and confront Joshua who telss me not to pay Acima, as they won't report me to any credit bureau. I go yesterday to buy a car and guess what, my credit has been slammed by these people from Acima!!! Now I call them and they say I have to pay $2,300 to clear my balance and stop collections. I ended up paying $5,000 for a $2,200 purchase. Some piece of work! Filed 3 times the complaint with customer service. No one gets back to me. Never go to this store!!!! read more

I went in with my husband and a man named Joshua greeted me at the door from the very beginning I told him I was disabled , which you could clearly see. I told him my neurologist suggested a soft pillow top bed. So he told me to lay down on a random bed in store and when I lated down it seemed soft we proceeded to purchase and he said we had 90 days to return it. 4 days after delivery I was in terrible pain and I called him to tell him this was not the bed I ordered. He told me that the bed I ordered 100 ppl had already tried so it was soft but my body would adjust so to give it another week. 3 days later I wound up sleeping on my sofa I went in with my girlfriend and my husband and right away my friend told me that the bed he sold us was a firm bed. His whole attitude changed, and he said "Just go look at another bed" in a rude tone. There was a large difference in price and he would not work it out and he was the one that lied. If he hadn't lied I would have not been returning the bed. I never heard of treating a disabled person in such distaste. If this can't be settled I already have enough evidence to litigate. And this won't wind up pretty. Most people are respectful of disabled people and won't lie for commission. read more

DO NOT BUY A MATTRESS FROM THIS COMPANY YOU WILL REGRET IT!! This is the worst company I have ever done business with. We dealt with Joshua who is a bullshit artist if I ever met one. We bought a king size mattress and box springs and were told they would make delivery the next day. No one could give us an estimated time of delivery despite the fact that I had reserved an elevator from 8:30am to 4:30 pm and I made it clear that delivery could only be made at those times. That evening I get a call from the delivery driver at 7pm telling me he was downstairs to make delivery. He promised he would be back to deliver first thing the following morning. Next day the delivery people showed up at 3:30 pm with the wrong bed! I refused delivery and called Joshua at the store who said you must accept delivery and there are no refunds. Of course I contacted the credit card company to alert them of the fraudulent charge. I then went to Aventura Mattress got the same mattress for $200 less with white glove customer service and delivery the following morning by 10:30. DO NOT BUY A MATTRESS FROM THIS COMPANY read more