I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.

Just bought two mattresses here. I had a wonderful experience, they worked with my budget and were…read morehelpful and friendly. I'll definitely be back when I'm in need of a good mattress

We love this place!!! They have the best deals on mattresses. We literally spent all day looking at…read moremattresses all over town. The quality/price mix was just right!

Excellent selection good service and value Less overhead lower price. Free delivery and they have…read moretheir own delivery truck not the ones that leave trash all over the neighborhood.

During Labor Day I was able to return to The Mattress Store and buy my 4th mattress from them…read more Walking into the showroom there were rows of selections. The showroom was clean and organized. There were also frames, sheets, pillows, night stands, lamps, and many other items. I was warmly greeted by an employee (I forgot his name). The employee assessed my needs and showed me selections in my price range. I was given space and time to try out the mattresses and found one I absolutely LOVE. I have been sleeping on it for 3 nights now and I am so glad I have my new mattress. My nights have changed for the better!

BUYER BEWARE! We purchased a Sealy Posturpedic mattress less than 2 months ago. At less than 6…read moreweeks later, it began to sink a little on my husbands side of the bed! Yes, he does weigh more than I do, however he's a slim guy. The problem doesn't resolve during the day, when I fold clothes on the bed, my hand, and the clothes, sing into that spot! We, of course complained about this issue, to no real avail. They would take back the mattress of course, but only on an exchange, as we knew going in. However, this is a bit different! Checking with the mattress company they do offer refunds, however this particular store will not! So we are now buying a mattress they don't carry. We asked: can you order our choice of a new mattress? Answer. No we can't do that! So now we are left to eat the price of what can easily be seen and felt by ourselves, as s defective mattress! As I said: BUYER BEWARE!!

Service was great. They have whatever you need and are knowledgeable about different types and…read morecompanies that make mattresses. Without big overhead prices are reasonable at any level you're looking for. Delivery was free and they were very quick to deliver. No waiting for months.

The St. George Store demonstrated exceptional professionalism, particularly in addressing…read moreunforeseen challenges. Their commitment to customer satisfaction is evident in their respectful approach and diligent efforts to rectify any issues. I highly recommend their flooring services and management. Thank you so much.

The owner thinks a 4 year old washing machine is an older appliance. Just keep that mind when…read morepurchasing from here. That's how far he expects his products to go.

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

We went in there to find the best pillow top mattress we could feel and find. My better half…read moresuffers from fibromyalgia and sleep has always been really hard to come by due to the pain caused by laying down. When we met Jeremy, we quickly stated what we where after and to show us what he has. After we told him what we where after and why, he recommended we don't change our mattress (we bought it 11 months ago). He then guided us to the adjustable power bases located in the showroom. Within the first 15 seconds on laying in the bed, and his demonstration, we instantly felt the change and release of pain. My better half almost fell a sleep instantly with the adjustable base. Not only did Jeremy offer a no pressure sale approach, but he kept in constant contact with me through out the delivery process as well. This type of service is very hard to find, and he offered with no questions asked. Had Jeremy not taken the time to truly help us, we would have spent and wasted money on yet another mattress that wouldn't have worked. The pain in the fibromyalgia has dramatically decreased and now we look forward to pain free sleep every night. If you suffer from any pain (especially back pain) while sleeping, go and talk to Jeremy.

Donnie is awesome! What a friendly and enjoyable buying experience, so desperately lacking today…read morein most cases. I am completely happy with my purchase and am happy to recommend "Best Mattress" BECAUSE OF Donnie!

Thank you for my new bed and giving me a good deal and such good customer service and helping us outread more

Great choice on coming to Mattress Firm. Frances who help me figure out the perfect bed for me was…read morevery helpful and knowledgeable. Thank you.