Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

Buyer beware. I sent an email through their site requesting pricing on a specific furniture group;…read morewhen I received no reply I called (during business hours) and left a message. Still no response. The next day I reached Amanda by phone; she said their prices were typically low and they wouldn't be undersold. I told her I had gotten a quote in California but that I would prefer to do business locally and avoid the freight charge. She did respond with an email quote very quickly; it was at least 30% higher than a quote I had from a California retailer INCLUDING a freight charge to ship to Virgin, Utah. When I let her know initially that she was high, she told me to send a written quote with the competitive pricing and that - once again - they wouldn't be undersold. That didn't feel ethical or fair to the salesperson who had worked hard to provide the lower price. Additionally, why should I do their work for them? Look elsewhere.

Great customer service! I went here, they have great products, and what I needed wasn't in stock…read more They recommend a competitor in town, which was very helpful to me. I'm not from St. George and needed to replace an item before leaving town.

I have bought multiple pieces of furniture and several appliances from Stouts. Their staff is very…read morefriendly and knowledgeable. I asked around extensively about what washer and dryer to buy and several friends and family all recommended Speed Queen, which Stouts carries. We bought them and it is such a relief to have a bigger capacity machine that gets the job done. Whenever we shop furniture or appliances we always make sure to stop by Stouts in our searching. We also bought a mattress there which we have had and loved for well over a year now. My daughter is jealous and wishes we'd get another one so she could inherit it.

Stout is a great home town/small town furniture store. Good prices, quality furniture, with great…read morecustomer service. How do they do all three at once? Had a mattress delivered just today, Bridger and Zack did a great job Thx, I will shop there again and you should to!

We've been here a couple of times. They had a variety of things, and like most consignment shops,…read moresome things seemed a little over-priced, while others seemed to be a good deal. We have found a number of things that we liked and purchased. The clerks were attentive and helpful. We will probably return again.

Store is okay. A little on the pricey side. My main reasoning for the 2 stars is the customer…read moreservice. I've been in here a few times and it never seems to get better. The last time was it for me. I walked in and I was the only one in the store. The lady was eating her lunch and on the phone. No biggie, I understand I was there around lunch time. No greeting but again I figured once she got off the phone she would acknowledge me. Nope. I walked past her many times ( her mask was under her chin might I add) and still no greeting. It wasnt until i was about to leave she even acknowledged me. It's just so rude. I wont be buying from them.

I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.

I went to the store and was immediately greeted with a handshake by Austin. I stayed about a half…read morehour with all kinds of questions. He obviously was an expert in their products. I returned another day my wife and sent about an hour. more patience and friendly expertise From him. We decided to buy from them but the following month. Our current bed is shot so went back the next day and he again worked with us. No high pressure but led us along with expertise, salesmanship, and humor. We purchased from him and have no regrets or reservations about dealing with Sleep Better or Austin.

I appreciated that the salesman didn't try to sell me anything that I didn't need. Also, I felt…read morethe the price and quality of the mattress that I bought is very reasonable. Lastly, the salesman was very knowledgeable,professional , and was able to answer each of my questions.

This store is a little gem in St George. Sarah is a passionate and welcoming owner and knows her…read morehistory forward and back. Beautiful finds from across the years. Loved it!

Small place with lots of clutter. Overpriced smalls and not much selection of "practical" items…read more They could use more vintage items people can use day to day. Cast iron, jars, clothes, knives, etc. some odd items and some vintage things. I didn't dare take anything off a shelf as the small space is very crowded and I was afraid of a Jenga situation.

Rotating sales, good selection. Got a huge dog crate for 20 bucks because of a sale. Also many…read morethings for my wardrobe and kitchen.

I love the deals here and always find great things, but the service here is always hit or miss. My…read morelast visit I was trying on a necklace in the jewelry section and the worker told me to "move" so another costumer could look at the jewelry. I'm a paying costumer and I just wish I was treated like one.