BUYER BEWARE! We purchased a Sealy Posturpedic mattress less than 2 months ago. At less than 6…read moreweeks later, it began to sink a little on my husbands side of the bed! Yes, he does weigh more than I do, however he's a slim guy. The problem doesn't resolve during the day, when I fold clothes on the bed, my hand, and the clothes, sing into that spot! We, of course complained about this issue, to no real avail. They would take back the mattress of course, but only on an exchange, as we knew going in. However, this is a bit different! Checking with the mattress company they do offer refunds, however this particular store will not! So we are now buying a mattress they don't carry. We asked: can you order our choice of a new mattress? Answer. No we can't do that! So now we are left to eat the price of what can easily be seen and felt by ourselves, as s defective mattress! As I said: BUYER BEWARE!!

Service was great. They have whatever you need and are knowledgeable about different types and…read morecompanies that make mattresses. Without big overhead prices are reasonable at any level you're looking for. Delivery was free and they were very quick to deliver. No waiting for months.

Arrived 5:55pm, 5 minutes before closing and they asked no questions or no complaints while I was…read moreshopping. Really grateful. Nice, clean and peaceful space. Liked the items and really appreciate the gesture. Prices are really good

I Went in and purchased a couple of large Christmas bells to add to my tree. I was told at the time…read moreof purchase I had 10 days to return or exchange. The bells were too large so after 2 days I went in to return them. They would not take them back, not even for a Christmas item exchange. EVEN after I told them I was told by the gal I purchased them from that they would. I frequent Rod Works because I am in interior design. Sorry to say I will not be returning. Terrible customer service.

Found these guys advertising on Craigslist. Small store run by a mother and her adult son. I was…read morethoroughly impressed with how professional the experience was and how quick and absolutely easy it was to get a high quality mattress. I decided my current one had to go immediately and texted them to find out their hours. As the name implies, they meet you by appt only but are pretty much willing to drop what they're doing and go anytime. I met them within 30 minutes. Super friendly, very knowledgeable about their inventory with LOTS to choose from. What made the deal possible for me on the spot was their super easy financing with 90 days same as cash. They delivered it to my house within an hour of purchase and made the whole experience worth taking time out of my day to write about online. If you're in Southern Utah, it is absolutely worth your time to give these guys a call when you are in need of a mattress. Excellent experience and great, honest, super nice people.

Bought our 1st Tuff Shed with Gina in St George and she was always so incredibly helpful especially…read morewith our many requests and even engineering changes. She walked us through every step and helped us with every question. We had such a good experience that we just put a payment down for our 2nd Tuff shed. The first shed is gorgeous and I anticipate the 2nd being wonderful too. Thank you!

I purchased the 12 x 16 barn pro and was very pleased with professional assistance I received from…read moreGina de la Pena. She explained how to decide on the items I was most interested in. She made the purchase very smooth. The shed is great and the follow up has been very good. I am very pleased with tge pruchase. Thanks Gina.

Minky Couture sells beautiful blankets that are designed right here in Utah. Their blankets are…read morehigh quality and very expensive. We tried to get more information about the different blanket types (materials, sizes, styles) and I found the employee's explanation to be long-winded and hard to follow--almost like she was making it up as she went. I'm pleased with the blanket I bought for my cat off of the sale rack, but I couldn't justify spending several hundred dollars on one of their regularly priced blankets.

I went into the store in St George, and not knowing anything about sizes the patterns. The customer…read moreservice was Top Notch. I had a couple of the associates hold two blankets for the next following day for my mom and I to go look and decide on a blanket for each other. I meant a woman named Michelle who was probably the nicest person I have ever met in sales. She was so helpful she went into the back to see if there was a certain blanket of hugs with a pattern I was wanting to buy. She did not have to do that I just asked but she went over and above every step. If I ever recommend anything I would definitely go back to the St George location any day.

my husband and I have been in the market for a Murphy bed for a really long time, especially now…read morethat we have a toddler and our guest bedroom has to pull double-duty as my office, and my parents visit regularly (and need a comfortable place to sleep) to help us watch the kiddo. after much shopping around, we chose Wilding Wall Beds, and my parents really generously decided to gift the Murphy bed to us. we submitted our order, which ended up being over $7,000, and waited the 2 months for the order to be built/fulfilled. it shipped on time, and we were so excited, but then things went way downhill. the bed (which was shipped in four boxes, over 600 lbs total) was shipped via Fedex and arrived in our area within a couple days, but it was then handed off on Monday to a local logistics partner for "final mile" delivery. unfortunately, this local company has been awful. it has been six days and, every single day, we've contacted them and been told they "have to check" when they can deliver it. they repeatedly told us they would call back with an update/confirmation, but they never did. we had to call each morning, just to be given the same run-around. by Friday morning, we were fed up. when I called them, they told me it was confirmed for delivery that night, 4-8pm. I let them know that this was brand new information, that we had never confirmed or made arrangements for that time, but that I no longer cared and just wanted the thing delivered. the agent on the phone assured me multiple times that it would be delivered that night. meanwhile, Wilding Wall Beds' shipping coordinator spoke with the local carrier, too, and told us that (1) a supervisor outright lied, saying we had rejected a 1-5pm delivery window the prior day; and (2) they were gonna deliver the bed by 4pm that day, instead. 4pm came and went. 8pm came and went. nothing and no one ever showed up. and no one ever contacted us. so, here's the issue with Wilding Wall Beds: obviously, the incompetence of the local carrier isn't their fault. but, Wilding is the one who contracted with them to be the "final mile" partner. and, Wilding doesn't seem to have any power to make sure the product you pay for actually ends up in your hands. they were getting the same run-around as us and couldn't/didn't do anything about it. to their credit, they did sympathize with the frustration and told us they would refund the cost so that we could order a bed somewhere else, or decide for ourselves if we wanted to order with them again (with no clarification on whether or not they could address the shipping issues next time). it seems like they don't want to deal with this headache either, so they'd rather just cut their losses, wash their hands of it, and send us on our way to start this entire process over with another company. it seems like other folks have had good experiences with Wilding Wall Beds, and maybe their beds are as great quality as they say, but I will never know because it's not gonna get delivered. just adding my experience here, since the only other reviews online are via their own website, and they don't allow Google reviews.... which seems really strange. I'm really grateful that it sounds like we won't have to pay for this $7k product we never received, but it really sucks that they don't seem to have the logistics sorted out--in my area, at least--and we now have to figure something else out 2 months later. EDIT: have upgraded our review from 1-star to 4 stars, as the company did end up making sure we got the product finally delivered. as evidenced by their reply to this review, they ended up escalating our issue to the Shipping Manager (from the Shipping Coordinator) and somehow getting the bed to a different last-mile vendor who finally showed up. we've been able to assemble and install our Murphy bed and it looks great, with good quality--just a few scratches and dings here and there that can be easily touched up. we'd recommend Wilding to friends and family now, with only the caveat to stay alert about shipping & delivery.

I'm a professional interior designer and ordered this bed and had it shipped from AZ to IL…read more Customer service never followed through on several issues I had with our Wallbed which included a split/cracked crown moulding and incorrect hardware. Reached out several times with no response. Will try and dispute with my credit card company. Don't invest this much money in a bed with zero customer service.

I recently purchased a hot tub from Red Rock Spas on Red Cliffs Drive in St. George, and it was…read morehands down one of the most pleasant large purchases I've ever made. I worked with Greg, and he is everything a salesperson should be. There was zero high-pressure sales. He genuinely listened to my concerns, wants, and needs, and helped me find the perfect tub for me. What really impressed me was that Greg didn't disappear after the sale. He came out during the install to make sure everything was going smoothly, checked that I was happy, and even made sure the crew was taken care of. That kind of service is rare. I also want to thank the install crew for going over everything with me and being so professional, friendly and informational. Cassidy, Anthony and Alex. I absolutely love my hot tub, but what stands out most is how smooth, stress-free, and positive the entire experience was from start to finish. Greg is not only great at his job -- he's an incredible person. Thank you to Red Rock Spas for making this such a great experience. I wouldn't hesitate to recommend them to anyone.

I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.